Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and caring, contributing to a positive experience.
Service Speed
Many reviews highlighted quick service and efficient processes, with several customers noting they were in and out in a timely manner.
Communication Issues
Some customers reported problems with communication, including lack of information about test results and miscommunication regarding medical procedures.
Cleanliness
While many found the facility clean, a few reviews mentioned issues with the cleanliness of seating areas.
Wait Times
Several customers expressed frustration with long wait times, particularly for physicals and drug tests, despite being the only patients present.
BJ
Brendan Jackson
Nov 10, 2025
5.0
Fast accurate very great customer service
NV
Nicolas Valenzuela
Oct 20, 2025
5.0
Dr Hernandez is so caring about his patients medical needs and provides the best care and treatment for his clients as he is pro patient.
MH
Minerva Harmon
Oct 20, 2025
5.0
Excellent experience, great customer service front desk lady was very professional and patient even when under pressure. I especially would like to give Paul a 10 out of 10 excellent nurse with great nursing skills and soft skills. I am a hard stick for blood draws and he was successful on first try, rarely does this happen. Great nurse with excellent nursing skills. Thank you!! 😁
CT
Carolina Tripp
Oct 16, 2025
2.0
Front desk and PAs were great and friendly. Dr. Fernando Hernandez told me via phone that he forgot to submit a culture after taking my sample. Had to go to ER two days later because I was resistant to the antibiotics he prescribed. Wish I could have known that with the culture sample he never submitted. Would have saved me a world of hurt and a trip to the ER.
CM
Charlotte May
Oct 13, 2025
5.0
The staff here is amazing, and that truly makes all the difference. The receptionist team is so friendly and competent, Dr. Hernandez is quick and professional with a laid-back vibe, and the PT team is patient and caring. Truly a great location.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5601 Greenville Ave., Dallas, TX, 75206, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Concentra Urgent Care wheelchair accessible?
Yes, Concentra Urgent Care has wheelchair accessible restrooms.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can employers set up an account with Concentra for workers' compensation injury care?
Yes, employers can click the featured message link to set up an account for workers' compensation injury consultation.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
What nearby dining options are available around Concentra Urgent Care?
Nearby dining options include Naminohana (Japanese sushi), Poke Bear (Hawaiian), Pho is for Lovers (Vietnamese), and Jersey Mike's Subs.
Are there any nearby health-related services near Concentra Urgent Care?
Yes, nearby health-related services include Mobile Vision Care (optometrist), Banfield Pet Hospital (veterinarian), Digestive Health Centers, and Old Town Endoscopy Center.
What nearby amenities can customers visit before or after their appointment at Concentra Urgent Care?
Customers can visit nearby amenities like Sport Clips Haircuts, Style Nail Spa, Michaels Stores for arts and crafts, or grab a bubble tea at Panda Tea.