Concentra Urgent Care

4.3
657 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
5601 Greenville Ave., Dallas, TX
75206, United States

Hours

Reviews

4.3
657 reviews
5 stars
474
4 stars
65
3 stars
19
2 stars
19
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and caring, contributing to a positive experience.

Service Speed

Many reviews highlighted quick service and efficient processes, with several customers noting they were in and out in a timely manner.

Communication Issues

Some customers reported problems with communication, including lack of information about test results and miscommunication regarding medical procedures.

Cleanliness

While many found the facility clean, a few reviews mentioned issues with the cleanliness of seating areas.

Wait Times

Several customers expressed frustration with long wait times, particularly for physicals and drug tests, despite being the only patients present.
  • BJ
    Brendan Jackson
    Nov 10, 2025
    5.0
    Fast accurate very great customer service
  • NV
    Nicolas Valenzuela
    Oct 20, 2025
    5.0
    Dr Hernandez is so caring about his patients medical needs and provides the best care and treatment for his clients as he is pro patient.
  • MH
    Minerva Harmon
    Oct 20, 2025
    5.0
    Excellent experience, great customer service front desk lady was very professional and patient even when under pressure. I especially would like to give Paul a 10 out of 10 excellent nurse with great nursing skills and soft skills. I am a hard stick for blood draws and he was successful on first try, rarely does this happen. Great nurse with excellent nursing skills. Thank you!! 😁
  • CT
    Carolina Tripp
    Oct 16, 2025
    2.0
    Front desk and PAs were great and friendly. Dr. Fernando Hernandez told me via phone that he forgot to submit a culture after taking my sample. Had to go to ER two days later because I was resistant to the antibiotics he prescribed. Wish I could have known that with the culture sample he never submitted. Would have saved me a world of hurt and a trip to the ER.
  • CM
    Charlotte May
    Oct 13, 2025
    5.0
    The staff here is amazing, and that truly makes all the difference. The receptionist team is so friendly and competent, Dr. Hernandez is quick and professional with a laid-back vibe, and the PT team is patient and caring. Truly a great location.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 5601 Greenville Ave., Dallas, TX, 75206, USA.