Concentra Urgent Care

4.1
1491 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
5520 Westmoreland, Dallas, TX
75237, United States

Hours

Reviews

4.1
1,491 reviews
5 stars
1,016
4 stars
141
3 stars
70
2 stars
59
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

The staff is consistently described as friendly, professional, and attentive, contributing to a positive customer experience.

Efficiency

Many customers noted quick service and minimal wait times, with several reviews highlighting being in and out in under 30 minutes.

Mixed Experiences

While most feedback is positive, some customers reported long wait times and issues with specific staff members, indicating inconsistency in service.

Professionalism

Overall, the staff is recognized for their professionalism, with many customers appreciating the thoroughness and care provided during their visits.

Facility Issues

A few reviews mentioned cleanliness concerns and the need for better management of wait times, suggesting areas for improvement.
  • PB
    Pearl B
    Nov 17, 2025
    5.0
    Came in for an employer drug screening. After calling, I was advised walk-ins were welcome. I went in and about 15 mins later I was done. Friendly/quick service.
  • SL
    Sebastian Lopez
    Nov 17, 2025
    5.0
    Front desk Hispanic women, is very respectful nice and helpful.
  • LE
    Lana Esters
    Nov 10, 2025
    1.0
    This location wait time was decent , the nurse who conduct the pre- employment physical doesn't speak proper English , made it difficult doing the physical not clear with directions.
  • DC
    David Capone
    Nov 8, 2025
    5.0
    Treated me well letting me know what was next in my procedures
  • FR
    Freddie Runnels
    Nov 3, 2025
    4.0
    The service was very professional and it didn't take long to be seen and examined

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 5520 Westmoreland, Ste. 200, Dallas, TX 75237, USA.