Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and attentive, contributing to a positive customer experience.
Efficiency
Many customers noted quick service and minimal wait times, with several reviews highlighting being in and out in under 30 minutes.
Mixed Experiences
While most feedback is positive, some customers reported long wait times and issues with specific staff members, indicating inconsistency in service.
Professionalism
Overall, the staff is recognized for their professionalism, with many customers appreciating the thoroughness and care provided during their visits.
Facility Issues
A few reviews mentioned cleanliness concerns and the need for better management of wait times, suggesting areas for improvement.
PB
Pearl B
Nov 17, 2025
5.0
Came in for an employer drug screening. After calling, I was advised walk-ins were welcome. I went in and about 15 mins later I was done. Friendly/quick service.
SL
Sebastian Lopez
Nov 17, 2025
5.0
Front desk Hispanic women, is very respectful nice and helpful.
LE
Lana Esters
Nov 10, 2025
1.0
This location wait time was decent , the nurse who conduct the pre- employment physical doesn't speak proper English , made it difficult doing the physical not clear with directions.
DC
David Capone
Nov 8, 2025
5.0
Treated me well letting me know what was next in my procedures
FR
Freddie Runnels
Nov 3, 2025
4.0
The service was very professional and it didn't take long to be seen and examined
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5520 Westmoreland, Ste. 200, Dallas, TX 75237, USA.
What are the business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care offer services in languages other than English?
No, the services are provided in English only.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury treatment?
Employers can set up an account through the featured message link provided by Concentra for workers' compensation injury consultation.
Is there restroom access available at Concentra Urgent Care?
No, there are no restrooms or wheelchair accessible restrooms at the facility.
What nearby educational institutions are close to Concentra Urgent Care?
Elite Career Training and IDEA A. W. Brown are nearby educational institutions that visitors might find interesting.
Are there nearby transit or transportation services near Concentra Urgent Care to help customers get there?
Yes, U-Haul Moving & Storage of Red Bird Lane and Budget Moving and Storage provide nearby automotive and moving services which may assist customers in transportation needs.
What local amenities can customers visit before or after their appointment at Concentra Urgent Care?
Customers can visit Martin Preferred Foods for groceries or take advantage of services at the nearby DMV for public service needs.