Business Details
About
Eye Care Center
AEG Vision empowers eye care professionals to deliver world-class patient care and service by leveraging medical best practices, innovation, and collaboration.
Location
Hours
Reviews
1.4
11 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
10
- BRBob RubanoDec 18, 20251.0Service and support from our eye doctor was stellar!!!...until they sold to AEG. OMG, this has to be the best example of the absolute worst service you can possibly get.
- LSLibby StewartNov 1, 20251.0Today was the third time I’ve used this call center to make appointments for an eye appointment that never made it on the books. I decided it was time to write a review. I called to schedule this appt 2 weeks in advance. It’s so frustrating to get to the office and be told you do not have an appointment. I understand people make mistakes - and it may be a technology or quality issue but its every single time I use them. My frustrations were also felt by the staff at Malbaar vision in Omaha, NE as they experience upset customers frequently. Based on the reviews here, why hasn’t leadership addressed this pain either from AEG or Malbaar? Bad bad bad customer service. Always press 2 and talk directly to the local office to book appointments or they don’t exist.
- SBSarah ButlerApr 17, 20251.0Our provider sold to a e g. Terrible customer service. Unprofessional staff. We were hounded by reminders for our appointments. Demanded co pays that we did not owe because we have insurance. They hadn't bothered to check. We walked out and now looking for a new provider.
- NENellie ElizondoMay 17, 20231.0Horrible experience. Bad prescription. Nonexistent customer service. Shady
Frequently Asked Questions About AEG Vision
What services does AEG Vision provide?
AEG Vision empowers eye care professionals to deliver world-class patient care and service by leveraging medical best practices, innovation, and collaboration.
What are the operating hours of AEG Vision?
AEG Vision is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is AEG Vision located?
AEG Vision is located at 4835 Lyndon B Johnson Fwy, Suite 850, Dallas, TX 75244, US.
What is the contact phone number for AEG Vision?
You can reach AEG Vision by phone at +1 972-370-5552.
Does AEG Vision require masks due to COVID-19?
Masks are recommended at AEG Vision, but not required.
What is the timezone for AEG Vision's location?
AEG Vision is located in the America/Chicago timezone.
Where can I find more information about AEG Vision online?
More information about AEG Vision can be found on their website at http://aegvision.com/ and on their LinkedIn page.
Are there any legal services near AEG Vision?
Yes, nearby legal services include Jill Herz, Attorney at Law, P.C. and the Law Office of Mark D. Foster, which can be convenient if you require legal assistance before or after your visit.
What nearby employment agencies are close to AEG Vision?
Several employment agencies are near AEG Vision, including BGSF, Imprimis Group, Inc., Mature Personnel, Anserteam Workforce Solutions, and EXPERIS, which might be helpful if you're looking for job placement services.
What amenities are available near AEG Vision for customers?
Nearby amenities include the Car Spa for car washing services, Eleventh Hour Lash Lounge for beauty treatments, and the Hilton National Sales Office hotel if you need accommodation during your visit.