Monte Nido Clementine Houston

Reviews

• DF

  Dylan Formby

  Sep 29, 2025
  2.0
  favoritism definitely played a role in the staff here. Aside from the nurses, many staff members only treated me better after my first month or so. We constantly heard staff members gossiping about other clients. here are genuine quotes from staff from my time here- "___ has been here long enough, she should know how to eat by now" "if you want to get out of here so bad, just eat." During a family therapy session, after listing reasons why I should go home, (i had been there for 8 weeks at that point), my family therapist simply replied with "those are some things you should journal about. You'd make a good attorney." I don't think I've ever wanted to die more than at Clem. I didn't voice my ideation because they would send you to a psych ward for a week, and when you came back, your progress would be restarted. Its been 4 months since I was released, and i still have reoccurring nightmares.
• PP

  peyton

  Apr 21, 2025
  5.0
  i’ve never been so sad to leave a treatment center. this place lifted me when i was at my lowest, provided the right kind of support, and saved my life. i’m from the beginning of the year 2025 milieu—and the girls here were so kind and supportive. i miss them already! clementine helped me accept recovery and find my smile and laugh again. this place makes me feel cared for and actually loved. we would cheer if someone completed for the first time or at a hard meal (if they wanted us too) and i have made meaningful relationships and memories at clem. although some staff were a little rude, the amazing staff, aka, most of them, makes up for it. my therapist and dietitian provided skills and validation. the RCs provided great check ins and support. the peers provided comfort and kindness. the environment was safe and encouraging. i will miss this place. i wouldn’t be here without clementine houston, so thank you. thank you for everything.
• HM

  Hannah martin

  May 30, 2023
  1.0
  When first arriving here it looks like a comforting place, however this is quite the opposite. When I was first admitted I was angry and was viewed as hostile, by other clients and staff. I was called in because I was apparently ruining clients relationships with staff however I said nothing that wasn’t already said behind closed doors. I found no comfort from staff especially not family therapists, I lost trust in family and stopped calling in the 15 minute time limit we were allowed to have at the end of the day. Favoritism played a major role as some people who were not well got up in the ranks while others who were doing better were put down for acting out, FAMILY THERAPIST HAD MORE SAY IN MY RECOVERY THAN MY ACTUAL ONE if she didn’t like you then you were not making progress. I finished every meal and was ridiculed while doing so, everything we could talk about was heavily restricted even for things that weren’t bad. Blankets are not allowed because of people cuddling. The staff environment isn’t the only thing that’s negative, a lot of the fellow clients were extremely toxic and one ridiculed another for having seizures. I stopped trusting therapists all together, I hated every second being there, I felt hopeless and had more suicidal thoughts there than ever. You had no say in your recovery and wasn’t told if you were even progressing. The place was a prison. I resented my parents for months after and the only reason l eat is because I’m scared I’ll get sent back, I have nightmares to this day. Vegetarians were forced to eat meat. You were treated like a prisoner, NO PRIVACY. everything that made me, me was taken away (I don’t mean ED). I heavily urge you to reconsider, send your kids to ERC I had a better experience that isn’t as dehumanizing.
• AB

  Amanda Bowen

  Jan 25, 2023
  5.0
  Clementine and the whole staff have been amazing with treating my child. Bridget, Jessica, Allison, Tracy, Jamie, Ten, Sara have all been amazing! The communication lines are always open, they met my child where he is at and continue to help above and beyond for next steps. I can’t began to express my gratitude for Clementine and the whole team! Thank you so much

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