Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.0
1,343 reviews
5 stars
862
4 stars
131
3 stars
78
2 stars
44
1 star
228
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive, particularly highlighting individual employees for their exceptional service.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding two hours, which significantly impacted customer satisfaction.
Communication Issues
Customers expressed frustration over poor communication regarding wait times and scheduling, leading to confusion and dissatisfaction.
Facility Conditions
While some reviews noted cleanliness, others pointed out issues with the waiting area and overall facility management.
Mixed Experiences
Overall experiences varied widely, with some customers reporting positive interactions while others faced significant delays and unprofessional behavior.
- PPPaulNov 17, 20251.0I was there for 2.5 hrs waiting to be seen for a work related back injury. I sat in the waiting area in exscren pain.
- BGBenito GuillenNov 12, 20254.0Very courteous and thoughtful with the expertise
- DSDanny SalazarNov 11, 20255.0Kimberly had awesome customer service she made me feel very comfortable throughout the whole process
- SSshaye sandersNov 11, 20251.0Worst place to come the wait is so long and all the staff do is sit around and talk
- OPOladunjoye PhillipOct 31, 20255.0My experience at the care center was awesome. The front desk staff that attended to me was professional and friendly. The nurse, Ms Kimberly, was diligent, thorough, and professional. She also gives attention to details while carrying out her duties. I'm highly impressed.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Conroe provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care in Conroe?
They are open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Concentra Urgent Care located?
Their address is 1150 N Loop 336 W, Conroe, TX 77301, USA.
Which professional association is Concentra Urgent Care affiliated with?
They are associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care in Conroe?
English is the primary language spoken at this facility.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for occupational health services.
Are there medical facilities near Concentra Urgent Care that offer additional health services?
Yes, nearby medical facilities include Nova Medical Center and Memorial Hermann Imaging & Diagnostic, which offer services like doctor consultations and diagnostic testing.
Where can customers find pharmacies near Concentra Urgent Care?
Walgreens, a pharmacy and convenience store, is located nearby for convenient access to medications and supplements.
What nearby services can help with mobile phone needs when visiting Concentra Urgent Care?
Total by Verizon and Cricket Wireless Authorized Retailer are nearby mobile phone stores where customers can manage their phone needs.