Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.3
663 reviews
5 stars
484
4 stars
61
3 stars
21
2 stars
18
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and attentive throughout their visits.
Wait Times
Many reviews highlighted long wait times, with some customers expressing frustration over delays despite the quality of care received.
Professionalism
Most customers noted the professionalism of the medical staff, although there were some complaints about the front desk staff's lack of professionalism.
Facility Cleanliness
The facility was generally described as clean and well-organized, contributing to a positive experience for many customers.
Communication Issues
Several reviews pointed out problems with communication, particularly regarding wait times and the handling of appointments.
- JRJose Ramirez1 day ago4.0la atencion muy buena,pero el tiempo que me hicieron esperar le pondria 0.
- THThalia Herrera6 days ago1.0Receptionist refused services because i had a non work injury and asked her i was able to do self pay. She told me they do not do those services
- SMStephan MontgomeryDec 29, 20255.0Great customer service and excellent experience explained each step of the process very professional
- RDRoberto DiazDec 26, 20255.0I went to get my drug screening done here and it was amazing how I was taken care of, and the technician that attended me Leticia was wonderful! I was in and out of there and took no more than 15 minutes. I fully recommend this place for drug screenings and any other kind of medical service they offer.
- MMMaria Anita Favela (Maryann)Dec 8, 20255.0Just had my drug test done at Concentra and the staff were incredibly professional and friendly! They made the process so easy, especially helping me manage the water intake. No issues at all. Big thanks to Concentra for serving the community! — Maria A
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care in Carrollton, TX?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 1345 Valwood Pkwy, Ste. 306, Carrollton, TX 75006, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional association?
Yes, it is affiliated with the Urgent Care Association of America.
Does Concentra Urgent Care provide services in languages other than English?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury consultation?
Employers can set up an account by visiting the featured message link: https://www.concentra.com/workers-comp-injury-consultation/?utm_source=yext&utm_medium=referral&utm_campaign=Yext%20Featured%20Message
Which nearby medical facilities are close to Concentra Urgent Care in Carrollton?
Nearby medical facilities include The Warren Center, Hospital Receivables, and Carrollton-Farmers Branch ISD Natatorium.
Are there any nearby places for recreational or community activities near Concentra Urgent Care?
Yes, customers can visit Carrollton-Farmers Branch ISD Natatorium for swimming and active life activities, as well as Faith4life Church or Casa de Luz Perpetua for religious gatherings.
Can customers find other business services or shopping options near Concentra Urgent Care?
Yes, nearby businesses include Legacy Signs of Texas for signage, Southwest Pools for pool services, and about wirelessway for mobile phone services.