Concentra Urgent Care

4.1
1340 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2011 S Texas Ave, Bryan, TX
77802, United States

Hours

Reviews

4.1
1,340 reviews
5 stars
904
4 stars
139
3 stars
61
2 stars
36
1 star
200

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported excessively long wait times, often exceeding 2-4 hours for simple procedures.

Staff Professionalism

While some staff members were noted as friendly and professional, there were numerous complaints about rudeness and unprofessional behavior from front desk personnel.

Service Efficiency

Many reviews highlighted a lack of efficiency in the service process, with suggestions for better organization and staffing to handle the volume of patients.

Cleanliness Concerns

Several customers mentioned issues with cleanliness, particularly in the bathrooms, which contributed to a negative experience.
  • TJ
    TrueNorth JA
    1 day ago
    5.0
    Visit was good 👍👍 up!..new process made visit a little bit quicker..n staff was helpful..was really busy there that day...n Dr Shawn J was 👍.. TXS!.. visit went smoothly...will come back
  • EE
    ed1476
    Dec 15, 2025
    3.0
    Service was ok but tooooo slow and they don’t care how long you’ve been waiting and process other people first like your wait doesn’t matter. The front lady “Denise” is very professional.
  • MS
    M.S& Sexxx
    Dec 15, 2025
    2.0
    Honestly, the staff was cool, but the wait? Three hours to Pee in a cup? Also everybody that was with me when I got there Was called before me, And new people after me? Man, that’s horrible. It wasn’t even packed
. It was like that two years ago when nova owned it y’all gotta work on your schedule for real
  • CB
    Corinne Besch
    Dec 15, 2025
    5.0
    Came here for a pre employment drug screen. After reading the reviews I was ready for a hefty wait but it really wasn’t too bad. The lady at the front desk was so nice to everyone who came in and I watched as she helped other people calmly and kindly. The lady who did my drug screen was also so nice and personable. Great experience even with a little bit of a wait!
  • SF
    Summer Farris
    Dec 12, 2025
    1.0
    Don’t make any plans for your day if you are going to come here .waited almost 3 hours,just for them to lie and say that they called my husbands name said they was yelling it and my husband didn’t hear 😂 um no we watched everytime that doctor came out to say a name and I was listening enough to know yall left something out and it went bad and yall couldn’t use it anymore or test results would came back wrong and that yall didn’t have anymore 😂😂 yall need to get it together.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.