Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
247 reviews
5 stars
200
4 stars
6
3 stars
4
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Product Selection
The store was noted for its large selection of stylish frames, which customers found appealing and affordable.
Efficiency
Many reviews highlighted the quick and efficient service during the purchasing process, including eye exams and frame selection.
Negative Experiences
Some customers reported issues with unclear pricing, miscommunication regarding insurance, and a few instances of rude staff behavior.
Store Environment
The store was described as clean, visually appealing, and easy to navigate, contributing to a positive shopping experience.
- AJAsher Johnson4 days ago5.0Rebecca was incredibly helpful - her guidance was critical in my purchase. She assisted me as a first time glasses buyer in understanding what frames were available, what would fit my face, and what customization options existed.
- MFMarc Ferguson5 days ago5.0Excellent service, product and value. Literally the most comprehensive explanation of my eye exam I’ve ever had.
- NMNatalie MurrayDec 30, 20255.0Customer service was so great from the second I walked into the door! Everyone was super helpful and honest with helping me pick out a pair of glasses. So quick and easy as well!
- MSMartha SalazarDec 29, 20255.0Great service, amazing variety of affordable glasses. I was able to get an appointment the next day so totally recommended.
- SBSamantha BraunDec 27, 20255.0Had a very efficient and enjoyable experience. Opted in on blue lenses and transition glasses due to insurance coverage. I’m excited to receive my glasses and contacts.
Frequently Asked Questions About Warby Parker South Congress
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring when visiting Warby Parker South Congress?
You only need your eyeballs to try on frames. If purchasing prescription eyewear or contacts, bringing your prescription helps. For FSA or HSA card payments, bring your card. This location accepts only credit and debit cards; no cash.
Does Warby Parker South Congress accept vision insurance?
Yes, they are in-network with several major vision insurance carriers and also support using out-of-network benefits. Coverage may vary by location or plan.
Can I get optical measurements and adjustments at Warby Parker South Congress?
Yes, the store offers precise optical measurements needed for your order and provides complimentary frame adjustments for life. An optician is available for fitting and tuning frames.
What is Warby Parker South Congress's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened in original packaging.
Are gift cards available at Warby Parker South Congress?
Yes, both physical gift cards can be purchased in-store or online, and e-gift cards are available for immediate delivery.
What are the opening hours of Warby Parker South Congress?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM Central Time.
What products does Warby Parker South Congress offer?
They offer a wide range of eyewear including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and frames in various materials and styles.
What nearby places can I visit around Warby Parker South Congress?
Nearby you can enjoy music venues like The Continental Club and Continental Gallery, dine at restaurants such as Botticelli's and Lucky Robot Japanese Kitchen, or shop at boutiques like Goorin Brothers and Ten Thousand Villages.
How can I find Warby Parker South Congress using public transit or landmarks?
Warby Parker South Congress is located in the SoCo neighborhood near the South Congress shopping center, a local landmark. This vibrant area is accessible by various public transit options serving South Congress Ave, helpful if you're visiting nearby attractions first.
Can I combine a visit to Warby Parker South Congress with other shopping or entertainment in SoCo?
Absolutely. While visiting the store, you can explore nearby shopping boutiques like Aviator Nation and Cove Boutique, enjoy live music at Hotel San Jose, or grab a treat at Amy's Ice Creams SoCo, making for a full day out in the South Congress area.