Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
183 reviews
5 stars
166
4 stars1
3 stars2
2 stars
4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their efficient service and lack of pressure during the purchasing process.
Eye Exams
Many reviews noted the thoroughness and professionalism of the eye exams, with customers appreciating the clear explanations and care provided by the optometrists.
Selection and Pricing
The store offers a wide variety of stylish frames at reasonable prices, with several customers expressing satisfaction with the value they received.
Parking Issues
Several customers reported difficulties with parking at the location, indicating it can be a frustrating experience.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with specific interactions or issues related to pricing transparency and product quality.
- THTaryne Hallett1 day ago5.0I have purchased lenses here twice. Today, when I broke me old pair, they offered to sell me frames on the spot and swap out the lenses. This was such a huge help.
- EBEmily BowesNov 17, 20255.0Genuinely the best staff ever. Shoutout Hector, Monica, and Sol for letting me give them a fashion show and helping me choose the most flattering frame. Dr. Tanya is like the most awesome and compassionate person ever, I've never actually enjoyed getting an eye exam until today!! You can always tell when staff are treated well because they go above and beyond. Loyal Warby Parker shopper 4L!!
- JMJessica MoreNov 17, 20251.0SO RUDE!! I’ve been a customer for a very long time and ordered a ton of glasses but now I will not be a Warby Parker customer. Both the tech and manager were so rude. Online prices say 85$ they kept insisting it’s 95$ but that wasn’t even the part that bothered me the most it was the smug attitude and way I was spoken too. Such a joke get a job doing something else if you don’t like working with customers.
- AMAnn-Marie Madden-IrwinNov 14, 20255.0I tried online buying but didn't like it, went to my optometrist who sells glasses but they were way too expensive. Warby Parker on North Lamar was perfect. I had very good service and intend to go back for new prescription sunglasses 😎
- CWCynthia WeaverNov 2, 20251.0I’ve shopped at WP for my last 4 pair of glasses (in FtW) . I moved to Austin over a year ago and needed to upgrade my prescription so I downloaded it and headed to the store to try on and get some recommendations. The store on Lamar is tucked away and has the hardest parking lot to navigate I’ve ever seen. Not for the weak if you’re not patient don’t even try to find a spot. I was greeted, kind of when I walked in. No “Hi, welcome in , how can we help you?” But a very low hello from a guy who barely looked up from his phone. May have been the work tablet but no one was in front of him so he wasn’t helping another customer clearly. I let him know that I was looking for new frame and he pointed …You can start there. Those are the newest arrivals.. he didn’t even look up at me when he said that. Other customers walked in and I saw him immediately asked for their name if they were a previous customer, let me look up your profile, etc.. one girl he was helping, I even saw him get all her information for her insurance immediately, and she was also a walk-in. As I was looking at and trying on different frames another couple of ladies walked in with their kids and sat at a table nearby as soon as that same employee was done with the young girl. He jumped immediately over to those two and begin helping them as well. I noticed when there was no one else to help then he finally glanced over at me and slowly walked up to me and said “are you still doing OK?” Which I said, thank you for finally asking, but I’ll continue to look at the glasses and mark down my favorites and said I’ll shop online. This is the first time I’ve walked into a Warby Parker store and not been helped, he didn’t miss a beat and he said “I’m so sorry”With a blank look on his face. That’s it she didn’t even try to help after that after I corrected his lack of communication. Let me make one last observation…the other staff members never even asked if I needed anything when they were not helping other customers. This will not be a store that I shop at. I’ll find another Warby Parker In Austin, and hopefully that staff will be a lot more attentive. . I was at WP on Lamar on 11/2/25 in case the store manager wanted to know who was working that day.
Frequently Asked Questions About Warby Parker Central Park
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services are offered at Warby Parker Central Park?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and have friendly advisors and top-notch optometrists to assist you.
What are the store hours for Warby Parker Central Park?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Do I need to bring anything when visiting the store for an eye exam or to purchase frames?
You only need to bring your eyes to browse and try on frames. For prescription purchases, bringing a digital or physical copy of your current prescription is helpful. Also bring your FSA or HSA card if you want to use it. Note that this location is cashless and accepts only credit and debit cards.
Does Warby Parker Central Park accept vision insurance?
Yes, they are in-network with several major insurance carriers and make it easy to use out-of-network benefits. Coverage may vary by location or plan.
Are measurements and adjustments offered at this location?
Yes, the store provides optical measurements to complete your order and offers complimentary frame adjustments for life by an optician on-site.
What is the return or exchange policy at Warby Parker Central Park?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if in original unopened box.
Are gift cards available at this store?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for immediate use.
What nearby places can I visit when I come to Warby Parker Central Park?
Nearby you can visit Central Market Cooking School and Central Market Café for dining and culinary experiences, and enjoy outdoor activity on the Central Park Running Trail.
Is Warby Parker Central Park close to any medical or health facilities?
Yes, it is near multiple cardiologists such as Austin Heart Central and Heart Hospital of Austin, as well as medical centers like Central Park Medical and Central Park Surgery Center, which can be convenient if you're visiting for health-related needs.
Are there other retail and shopping options near Warby Parker Central Park?
Yes, nearby shopping options include Williams-Sonoma for kitchen supplies, Athleta for women's clothing, Gap for children's clothing, and Urban Mattress for furniture.