Family Hospital at Lake Travis

Reviews

• KD

  Katie Dejong

  Feb 23, 2026
  1.0
  A family member of mine went to the Family Hospital for a rash while taking an anti-epileptic. He was stable, his labs were normal, and the rash was already improving. Despite this, two providers pushed to transfer and admit him to stop a medication that has been the only one to control his epilepsy. The second I calmly questioned that plan and tried to provide context, the tone changed. (For context I work in dermatology and was consulting TRAINED dermatologist on my family member's situation, in which they disagreed with the family hospitals plan). I was immediately interrupted, talked over, and spoken to in a raised voice. The male physician repeatedly said, “Can I get a word in?” while not allowing me to finish a sentence, and told me multiple times I did not have the credentials to be part of the discussion. In all my years of medical training and being at every doctors visit or hospital admission for this family member, I have never seen a doctor treat a patient and their family so poorly. What could have been a respectful conversation turned into being belittled. Patients and family members have every right to advocate and to understand the reasoning behind major medical decisions. That should not be met with hostility. He decided to leave AMA and the next day, a dermatologist confirmed the rash was not caused by his medication. He has stayed on the medication, and the rash has continued to improve. I truly hope these providers reflect on how they speak to patients and their families. More respect and composure would go a long way for everyone involved. I hope future patients of this hospital are treated a whole lot better than we were.
• AA

  Amber

  Feb 10, 2026
  5.0
  We received the best, friendliest, fastest service I've ever seen from an urgent care! Highly recommend!
• CM

  Cindy Marabito

  Feb 2, 2026
  5.0
  I had a terrible accident last Saturday and rushed over to Family Hospital asap. They saw me immediately and made a terrible situation much better. I was super impressed with Dr. Huddleston's care and knowledge. He knew exactly what to do and prescribe to improve my situation immensely. Nurse Carmela C. was also expert and precise in my treatment and Ray H. at the front desk was also very efficient and saw to it that I was treated quickly and thoroughly. I hope to not need medical care soon, but if so, I will be going to Lake Travis Family Hospital for complete and expert medical care.
• DH

  Dylan Hulme

  Jan 31, 2026
  1.0
  Had a family member come here for minor treatment. It's listed as urgent care, and many comments and reviews here say urgent care, but when we got a surprise bill months later the bill claimed it was a hospital. The surprise bill charged them a couple hundred just for common medication and several thousand just to be in the building. If you want to dispute your bill, Family Hospital does NOT post their financial assistance application online, instead you must call the number and request one. However, when called the person on the line stated they don't have a financial assistance application. They however worked with us to lower the bill, which was great however it does not excuse lack of transparency and clear communication to customers.
• AA

  Amber Anthony

  Jan 31, 2026
  3.0
  This is NOT an urgent care, in case anyone is looking for that specifically. It may pop up if you search for urgent care places in the area, but you will be charged hospital prices. The care I received was fine and everyone was nice, just not worth the bill unless it’s actually an emergency.

Frequently Asked Questions About Family Hospital at Lake Travis