Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Overall, customers praised the staff for being friendly, professional, and attentive to their needs.
Service Speed
Many reviews highlighted quick service and minimal wait times, although some customers experienced longer waits.
Customer Experience
Several customers reported positive experiences, noting the welcoming atmosphere and helpfulness of the staff.
Communication Issues
A few reviews mentioned problems with communication, particularly at the front desk, leading to confusion and frustration.
Inconsistent Quality
While many had great experiences, some customers reported unprofessional behavior from specific staff members, impacting their overall satisfaction.
RP
Rhinard Parry
Oct 27, 2025
5.0
Everything from my phone call inquiry to my actual appointment went very well and was handed very professionally. I received very good, detailed information about the next steps I need to take for a DOT physical and I am confident that I have everything I need to be successful in that venture.
AB
Alex B
Oct 27, 2025
5.0
Service was quick, doctor listened and set a good plan and the physical therapists are really good.
SV
Sergio Valle
Oct 20, 2025
5.0
Gracias de verda me senti bien atendido
TO
toni ortiz
Oct 20, 2025
2.0
Front desk lady with short cut hair had an attitude!!!!
JC
James Chody
Oct 13, 2025
5.0
I only waited about an hour or hour in a half total time I was there the staff was great will go there again if need be dr. Jody was excellent Best one I’ve been to thank you all
Frequently Asked Questions About Concentra Urgent Care
What type of health services does Concentra Urgent Care provide?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 2171 Woodward St., Austin, TX 78744, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 6:00 PM and closed on weekends.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care accredited or part of any healthcare associations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured message link or visit Concentra's website to set up an account for occupational health services.
Are there any nearby physical therapy centers close to Concentra Urgent Care?
Yes, Nova Health Care Center and Nova Medical Centers are nearby and offer physical therapy and occupational therapy services.
What nearby services are available if I need printing or graphic design near Concentra Urgent Care?
American Color Labs and Youth Advocacy are nearby and provide printing services and graphic design.
Is there a nearby pharmacy if I need prescriptions after visiting Concentra Urgent Care?
Yes, Alto Pharmacy is close to Concentra Urgent Care and provides pharmacy and medical supply services.