Concentra Urgent Care

4.0
443 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
13831 U.S. Hwy 183 N, Austin, TX
78750, United States

Hours

Reviews

4.0
443 reviews
5 stars
294
4 stars
25
3 stars
15
2 stars
26
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful, although there were some negative comments about specific doctors lacking empathy.

Efficiency

Most reviews highlighted the quick and efficient service, with many customers noting they were in and out in a timely manner.

Wait Times

While many customers experienced reasonable wait times, some reported long waits despite low patient volume, indicating inconsistency in service.

Mixed Experiences

Several reviews reflected mixed experiences, with some customers expressing satisfaction while others reported rudeness or unprofessional behavior from certain staff members.
  • AS
    Aivery Scheffer
    Dec 22, 2025
    5.0
    Professional and friendly staff. Quick and convenient service.
  • GF
    Gwendolyn Faile
    Nov 10, 2025
    5.0
    Staff is extremely professional, friendly, and extremely helpful. I went in for a routine employment test. There was a slight wait time but overall it was reasonable and I was in and out in quickly. Will definitely use this location again.
  • JR
    J RM
    Oct 28, 2025
    5.0
    Friendly and fast. Great service
  • SE
    Sharon Ezell
    Oct 27, 2025
    3.0
    Waiting for 45 minutes when it was empty inside and no one in rooms is a bit much.
  • SH
    Shaun Hannon
    Oct 27, 2025
    5.0
    It was quick and easy. The staff was polite and efficient.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Austin, TX?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What types of services does Concentra Urgent Care offer?

They provide workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.