Concentra Urgent Care

4.0
443 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
13831 U.S. Hwy 183 N, Austin, TX
78750, United States

Hours

Reviews

4.0
443 reviews
5 stars
294
4 stars
25
3 stars
15
2 stars
26
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, especially for drug tests and physicals.

Staff Attitude

While some staff members were described as friendly and professional, there were multiple reports of rudeness and lack of empathy from certain doctors.

Cleanliness

Some reviews highlighted concerns about cleanliness, particularly in treatment areas and during procedures.

Wait Times

Customers experienced varying wait times, with some reporting long waits despite low patient volume, while others noted quick service.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with specific staff interactions.
  • GF
    Gwendolyn Faile
    Nov 10, 2025
    5.0
    Staff is extremely professional, friendly, and extremely helpful. I went in for a routine employment test. There was a slight wait time but overall it was reasonable and I was in and out in quickly. Will definitely use this location again.
  • JR
    J RM
    Oct 28, 2025
    5.0
    Friendly and fast. Great service
  • CA
    Charlotte Augenstein
    Oct 27, 2025
    5.0
    Came here for a drug test. Was very quick and easy.
  • SE
    Sharon Ezell
    Oct 27, 2025
    3.0
    Waiting for 45 minutes when it was empty inside and no one in rooms is a bit much.
  • SH
    Shaun Hannon
    Oct 27, 2025
    5.0
    It was quick and easy. The staff was polite and efficient.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Austin, TX?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What types of services does Concentra Urgent Care offer?

They provide workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.