Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the quick and efficient service, especially for drug tests and physicals.
Staff Attitude
While some staff members were described as friendly and professional, there were multiple reports of rudeness and lack of empathy from certain doctors.
Cleanliness
Some reviews highlighted concerns about cleanliness, particularly in treatment areas and during procedures.
Wait Times
Customers experienced varying wait times, with some reporting long waits despite low patient volume, while others noted quick service.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with specific staff interactions.
GF
Gwendolyn Faile
Nov 10, 2025
5.0
Staff is extremely professional, friendly, and extremely helpful. I went in for a routine employment test. There was a slight wait time but overall it was reasonable and I was in and out in quickly. Will definitely use this location again.
JR
J RM
Oct 28, 2025
5.0
Friendly and fast. Great service
CA
Charlotte Augenstein
Oct 27, 2025
5.0
Came here for a drug test. Was very quick and easy.
SE
Sharon Ezell
Oct 27, 2025
3.0
Waiting for 45 minutes when it was empty inside and no one in rooms is a bit much.
SH
Shaun Hannon
Oct 27, 2025
5.0
It was quick and easy. The staff was polite and efficient.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Austin, TX?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of services does Concentra Urgent Care offer?
They provide workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 13831 U.S. Hwy 183 N, Austin, TX 78750, USA.
Does Concentra Urgent Care serve injured employees as well as the general community?
Yes, they provide prompt and effective care to injured employees and urgent care services to the communities they serve.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care at +1 512-250-0424.
Can I find Concentra Urgent Care near US Healthworks?
Yes, Concentra Urgent Care is located near US Healthworks, making it convenient for customers familiar with that area.
What financial services are available near Concentra Urgent Care?
Austin Telco Federal Credit Union, a credit union and bank, is located nearby for convenient financial services.
Are there dining options near Concentra Urgent Care?
Yes, nearby restaurants include Xian 2 Sushi & Noodle, Sabor Colombia, Hotpot Alley, Taco Palenque NW Austin, and IHOP, perfect for meals before or after your visit.
Is there a recreational activity near Concentra Urgent Care?
Urban Air Trampoline and Adventure Park, an amusement park and sports venue, is nearby as a fun option to enjoy before or after your healthcare visit.
Where can I find urgent care and occupational health services in Austin, TX?
Concentra Urgent Care provides both urgent care and occupational health services at 13831 U.S. Hwy 183 N in Austin, TX.