Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.0
429 reviews
5 stars
276
4 stars
31
3 stars
23
2 stars
24
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring during their visits.
Long Wait Times
Numerous reviews highlighted excessively long wait times, with some customers waiting several hours for simple procedures.
Mixed Experiences
While some customers had positive experiences with quick service, others reported disorganization and poor management leading to frustrating visits.
Customer Service Issues
Several reviews mentioned unprofessional behavior from certain staff members, impacting the overall experience negatively.
Cleanliness and Environment
The facility was often described as clean and welcoming, contributing positively to the customer experience.
- LSLaurie Schrader3 days ago5.0Thank you, Concentra! Smooth visit. A great examination and recommendation for immediate follow up @ ER. Yes, Doc you were right- Shingles. Luckily, my eye seems well clear of it. But between you and the ER doc, I know exactly what to look for re: the real danger of new lesions next to my eye. Job well done!
- JSJasmine SmithNov 10, 20252.0The visit was going smoothly. Went in for a physical. Doctor came in for less than 5 minutes. Told me to wait for paperwork for job. Forgot about me for almost 2 hours in the room. The clinic was almost closed and I had to come out of the room several times. I had to go looking for somebody in the break room. The clinic was empty and majority of the workers were gone. Nobody knew I was there! Very UNPROFESSIONAL. Definitely doesn’t look like they don’t clean the rooms nor do they use protection paper on their beds. As there was a dried blood stain on the bed.
- JOJimmy ONov 3, 20251.0Went in for a blood test and the tech nurse didn’t seemed experienced.My veins are easy to see and check in form went to the wrong phone number. It was a long wait and the staff looked like they didn’t feel like being at work on a Friday.
- TRTyler RayNov 3, 20255.0Was there for an Employment medical exam, great service quick and easy. One thing that would help the visit is the doctor needs to explain anything that they may have questions on. Some things are unclear and very confusing.
- JMJay MarieNov 3, 20255.0This Concentra did not disappoint. Wow! I am amazed how professional, friendly, knowledgeable and productive the staff is. From start to finish everyone was attentive. I went in for an employee Physical, drug test, EKG and all that good stuff. Was there less than an hour. It really set the bar high for El Paso. Because Austin doesn’t play! Thank you so much!!!
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Austin?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 3801 S. Lamar Blvd., Building A, Austin, TX 78704, USA.
What types of medical services does Concentra Urgent Care offer?
They provide workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Does Concentra Urgent Care provide physical therapy services?
Yes, Concentra Urgent Care offers both physical therapy and occupational therapy.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on certain holidays, including November 27, 2025.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 512-447-9661 or send a fax to +1 512-444-6852.
Where can I find more information about Concentra Urgent Care's services?
More information is available on their website at https://www.concentra.com/urgent-care-centers/texas/austin/south-lamar-urgent-care/ and their featured link https://www.ushealthworks.com/.
Are there other urgent care clinics near Concentra Urgent Care in Austin?
Yes, Pro Med South Urgent Care and U.S. HealthWorks - Lamar are nearby urgent care clinics that you might consider.
What nearby pharmacies can I visit after my appointment at Concentra Urgent Care?
You can visit Peoples Rx, Austin's Wellness Headquarters or Peoples Pharmacy for pharmacy services nearby.
What local dining options are available close to Concentra Urgent Care?
Red Lobster and In-N-Out Burger are nearby restaurants where you can enjoy a meal before or after your visit.