Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.0
684 reviews
5 stars
446
4 stars
71
3 stars
32
2 stars
22
1 star
113
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, courteous, and professional, creating a welcoming environment.
Wait Times
Several reviews highlighted long wait times, with some patients expressing frustration over delays even with scheduled appointments.
Quality of Care
While some patients reported positive experiences with healthcare providers, others expressed dissatisfaction with the quality of care and treatment options offered.
Customer Service
Feedback indicated mixed experiences with customer service, particularly at the front desk, where some found staff to be rude or dismissive.
- MMMatthew Martei1 day ago2.0Two stars causes nurses treated me good . Doctor went over board and requesting all kinds of stuff when my primary physician has never requested me to do . Despite my medical history , still insisted on asking me to do things my physician never recommended. Took forever to get seen , at one point I was left in an office for a long period before the doctor showed up then proceeded to talk about all this stuff that’s was basically not wrong with me then proceeded to tell me to go ask my physician to override his findings.
- CSCARLA SMITH5 days ago5.0Excellent and caring customer service!
- DODan OlinDec 15, 20255.0It feels bizarre leaving a positive review for an urgent care, but the 2 times I’ve been to Concentra it was kind of awesome. The staff came across to me as an actual team that likes each other, which made me feel way more comfortable as a patient. The healthcare was good, but what stood out was the positive demeanor of everyone there
- WEWilliam ElderDec 8, 20255.0I made an appointment and the doctor within my scheduled time frame seen me and I was out without waiting for a long period of time.
- JEJuan EspinozaDec 8, 20255.0Staff has been very professional and Dr. Mansfield has answered all my questions and takes his time with patients. No complaints so far!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays including Thanksgiving (November 27, 2025), Christmas (December 25, 2025), and New Year's Day (January 1, 2026).
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 9333 Research Blvd., Ste. 400, Austin, TX 78759, USA.
What payment options are accepted at Concentra Urgent Care?
Payments at Concentra Urgent Care can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury consultation?
Employers can set up an account by visiting the featured message link provided on Concentra Urgent Care's profile for workers' compensation injury consultation.
Are there any salons nearby Concentra Urgent Care where I can get a haircut or beauty treatment?
Yes, there are several salons nearby including Sola Salons, The HairHouse HairHarlot, LOF Salon, JMS Hair Salon, and Curly Hair Austin where you can get haircuts and beauty treatments.
What nearby places can I visit for relaxation or fitness before or after my appointment?
Nearby places for relaxation and fitness include Yoga Pod Austin, Skin Zen Spa, and Barely There Waxing Boutique where you can enjoy yoga sessions, spa services, and waxing.
Are there retail stores near Concentra Urgent Care for shopping convenience?
Yes, retail stores near Concentra include Bed Bath & Beyond, Toys"R"Us, and Mattress Firm, offering a variety of home goods, toys, and furniture.