Concentra Urgent Care

4.2
912 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
10001 South IH-35, Austin, TX
78747, United States

Hours

Reviews

4.2
912 reviews
5 stars
639
4 stars
71
3 stars
39
2 stars
39
1 star
124

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, helpful, and professional, contributing to a welcoming atmosphere.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite low patient volume.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in specific areas, indicating inconsistency in facility maintenance.

Quality of Care

Mixed feedback on the quality of medical care, with some patients feeling their concerns were not adequately addressed, while others reported positive experiences.
  • MB
    Maria Betancourt
    1 day ago
    5.0
    Excellent service, very profetional, thanks so much.
  • PB
    patrick brown
    Jan 5, 2026
    3.0
    The people up front were very nice. The nurses were very nice. Once I got tested, it took the doctor over an hour and 20 minutes come in and tell me I was just fine. I think a nurse could have done that. Otherwise great service.
  • AQ
    Anjuli Quillin
    Dec 29, 2025
    1.0
    The doctor touched my genital area in the exam room before asking for consent and as a victim of sexual assault I found it horrifying.
  • AL
    Austin Lutchen
    Dec 22, 2025
    1.0
    Long waits lobby is a mess and constantly packed
  • KL
    Kenya Ligon
    Nov 24, 2025
    1.0
    The open concept of the office allows me to see the entire office to the back. I saw a patient leaving room 2 and the gentleman who attended to him conducted my drug test. The gentleman/worker led me to the previously used restroom with urine covering the seat and the floor. Once I personally cleaned the mess, I informed the worker of the urine. His response was to laugh and say I know. Stunned, I questioned asking if he said he was aware of the mess and he again replied, “ya.” So here is a list of diseases you can catch through contact with urine • Typhoid • Cytomegalovirus • Hepatitis B • Hepatitis C • HIV • E. Coli • Leptospirosis I left BEYOND discussed. I have since contacted Texas Department of State Health Services and Health and Human Service Commission. You are a medical facility, act accordingly.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 10001 South IH-35, Suite 300, Austin, TX 78747, US.