Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
837 reviews
5 stars
647
4 stars
73
3 stars
28
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.
Efficiency
While many reviews praise the quick service, there are notable complaints about long wait times and disorganization during check-in.
Cleanliness
Several customers commented on the cleanliness of the facility, although some reviews mentioned unsanitary conditions.
Staff Competence
Most reviews highlight the professionalism and knowledge of the medical staff, with specific praise for individual team members.
Mixed Experiences
While many customers had positive experiences, there are significant complaints regarding wait times and some negative interactions with staff.
- KMKeylly Martinez1 day ago1.0Really disappointed with the doctor here. I was told to avoid this particular Concentra and I shouldâve listened. Avoid at all costs.
- MMMartinJan 5, 20265.0Staff was nice and professional made me feel welcome. I had a great experience
- KPKarl PearceDec 22, 20255.0I had to go here for a pre employment drug screening and received great service. I went in right before they were closed. I was taken care of quickly but at no point did I feel rushed. The front desk were responsive and attentive. My testing was done by Kae, who was very efficient and knowledgeable. I had a few questions which she answered thoroughly, and as we signed paperwork, she was very proficient and navigated everything with ease. Very satisfied with my visit and would suggest if given an option, you pick this as your place to go.
- JDJacqueline DilworthDec 22, 20255.0My experience with Concentra has always been great. I have an amazing Doctor there along with her staff. They all work together like family. They allvtake care of me each and every week they have been a very supporting cast doing the loss of my father. I truly appreciate the kindness.
- VCVidalia CisnerosDec 15, 20255.0Very friendly people, super helpful and attentive, I love that I was not sitting and waiting for ever đ„°thank you
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5900 I-20 W, Ste 601, Arlington, TX 76017, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care a part of any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Are there any nearby places where I can eat before or after my visit to Concentra Urgent Care?
Yes, IHOP and Chili's Grill & Bar are nearby restaurants where you can enjoy breakfast or other meals before or after your visit.
What nearby places offer financial services if I need them when visiting Concentra Urgent Care?
The Texas Trust Credit Union Headquarters and Texas Trust Corporate Office are nearby financial service locations you can visit.
Are there other medical or therapy facilities near Concentra Urgent Care?
Yes, nearby medical facilities include Arrow Child & Family Ministries, chiropractors like Julie Hoang-Bui DC and Dr. Dale Sandvall, DC, and physical therapy centers such as Get Fixed Inc.
Is Concentra Urgent Care open on major holidays?
No, Concentra Urgent Care is closed on major holidays such as Thanksgiving (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
Can employers set up accounts with Concentra Urgent Care for their employees?
Yes, employers can set up accounts to access occupational health services through a dedicated online consultation link provided by Concentra.