Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and efficient during their visits.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in service.
Cleanliness
The facility received mixed feedback on cleanliness, with some customers noting it was clean while others reported unsanitary conditions.
Customer Service
Overall, customer service was frequently mentioned positively, with staff making efforts to ensure a pleasant experience despite some operational issues.
Disorganization
A number of reviews pointed out disorganization in the check-in process and overall operations, leading to customer dissatisfaction.
SN
Soussan Naghdivand
Nov 5, 2025
5.0
Shoulder injury at work. Workman's comp. Insurance assigned concentra for my care. I've seen the doctors and physical therapy for a month now. Every single visit was so professional and carring. I thank them all for their great care they have given me.
TI
TRESOL IR
Nov 3, 2025
5.0
This place
Is very clean
And peaceful respect
Treating you like family
BA
bill ater
Oct 27, 2025
5.0
Everyone was very friendly and efficient when I went in to get my random drug test.
AA
Andrew
Oct 27, 2025
5.0
Very friendly staff, smooth experience.
NP
Naydelin Perez
Oct 22, 2025
5.0
Came in for an allergic reaction as a walk in - the doctor prescribed me meds and gave me a steroid shot. For a walk in, wait time was decent, and the doctor was efficient, kind, and understanding - as well as the PCT or MA that was with me, and front desk. Wish I remembered her name, I would def recommend this place!
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5900 I-20 W, Ste 601, Arlington, TX 76017, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care a part of any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Are there any nearby places where I can eat before or after my visit to Concentra Urgent Care?
Yes, IHOP and Chili's Grill & Bar are nearby restaurants where you can enjoy breakfast or other meals before or after your visit.
What nearby places offer financial services if I need them when visiting Concentra Urgent Care?
The Texas Trust Credit Union Headquarters and Texas Trust Corporate Office are nearby financial service locations you can visit.
Are there other medical or therapy facilities near Concentra Urgent Care?
Yes, nearby medical facilities include Arrow Child & Family Ministries, chiropractors like Julie Hoang-Bui DC and Dr. Dale Sandvall, DC, and physical therapy centers such as Get Fixed Inc.
Is Concentra Urgent Care open on major holidays?
No, Concentra Urgent Care is closed on major holidays such as Thanksgiving (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
Can employers set up accounts with Concentra Urgent Care for their employees?
Yes, employers can set up accounts to access occupational health services through a dedicated online consultation link provided by Concentra.