Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
1619 S Kentucky Street, Suite F600, Amarillo, TX
79102, United States
Hours
Reviews
3.8
724 reviews
5 stars
422
4 stars
84
3 stars
33
2 stars
36
1 star
149
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The nursing and front desk staff received positive feedback for being friendly, helpful, and professional, while the doctors, particularly Dr. Smith, faced criticism for poor communication and lack of empathy.
Wait Times
Many customers expressed frustration with long wait times, often exceeding expectations despite having appointments.
Facility Experience
The facility was generally described as clean and well-maintained, contributing to a positive overall experience for some customers.
Customer Service
While some staff members were praised for their customer service, there were notable complaints about unprofessional behavior from certain individuals, impacting the overall perception of care.
- GHGary HarclerodeDec 22, 20255.0Easy load and quick to get around now
- DSDanny SchultzDec 15, 20251.062 years old need new dot heath card instigated I'm over wieghted for my age. Charged me me 142.00 dollars for a 3 month card saying i need a sleep study done never in my life been so out raged in my life alway had a 2 year card
- RRRandy ReynaDec 11, 20251.0Awful place to go, I understand if your job sends you here . You got no choice to do drug test & Etc. But waiting time the lobby can be empty some what with 2 or 3 others and being seen and taking care of. Your looking about 3 or 4 hrs to be finally leave the facility. Dr . Smith horrible peoples skill , very forgetful too, and just bad at understanding clients situations in pain or discomfort. i saw him twice less than a week cause closed / reopen my workers case. And still didn't remember my body injury. Like come on dude.. DONT WASTE YOUR TIME HERE !!
- DDDavid DunmoyerDec 8, 20251.0The PA was smug and condescending and did not appear knowledgeable at all. Recommend finding a different option.
- MRMark RobinsonDec 8, 20252.0Reception and nurses were exceptional at their jobs but the doctor was very rude.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care in Amarillo offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care closed on holidays?
Yes, Concentra Urgent Care is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Concentra Urgent Care located in Amarillo?
It is located at 1619 S Kentucky Street, Suite F600, Amarillo, TX 79102, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care provide services in languages other than English?
No, Concentra Urgent Care in Amarillo currently provides services primarily in English.
How can employers set up an account with Concentra Urgent Care for occupational health services?
Employers can set up an account by visiting their dedicated link for workers' compensation injury consultation as provided in their featured message.
What nearby restaurants can I visit for a meal before or after my appointment at Concentra Urgent Care?
Nearby restaurants include Schlotzsky's, Cinnabon at Schlotzsky's, Macaroni Joe's, Dyer's Bar-B-Que, and SUBWAY, offering various dining options.
Are there other healthcare providers near Concentra Urgent Care in Amarillo?
Yes, nearby healthcare providers include Nova Medical Centers, Caprock Home Health Services, Jenny Craig Weight Loss Center, and Broom Chiropractic & Massage.
What nearby services might assist with legal or financial needs when visiting Concentra Urgent Care?
Nearby legal and financial services include Swindell Law Firm, Edward Jones financial advising, Glenda McCrary accounting services, and Farmers Insurance - Tyler Cox.