Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
1619 S Kentucky Street, Suite F600, Amarillo, TX
79102, United States
Hours
Reviews
4.0
935 reviews
5 stars
600
4 stars
103
3 stars
36
2 stars
37
1 star
159
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, staff were frequently described as friendly, helpful, and professional, with specific praise for individual staff members like Gabriella and Sylvia.
Wait Times
Many customers reported long wait times, often exceeding expectations, even with appointments, leading to frustration.
Doctor Interactions
Feedback on doctors was mixed; while some patients had positive experiences, others reported unprofessional behavior and lack of empathy.
Facility Cleanliness
The facility was generally noted to be clean and well-maintained, contributing positively to the overall experience.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly with front desk staff, leading to dissatisfaction.
- DBDon BeallNov 10, 20255.0The nursing staff was very professional and helpful.
- LMLynda MarieNov 10, 20253.0Rapid urine for employer
- RRrobert riveraNov 7, 20251.0Was told all had to do was say I was released from hand doctor so they can release me here nope. Next day had to come back wait near three hours to be seen to maybe 30 seconds by different doctor plus they were over wrapping and wrapping finger wrong so was getting moisture in the wound. Lucky the hand doctor didn't have do surgery on my finger because of them.
- LPLesley & Michael PikeOct 20, 20255.0Staff was friendly and the facility was very clean. Staff got me in and out of there in a timely manner and back to going about my day.
- MOMaria OrtizOct 20, 20255.0Excellent customer service, Dr. Smith is an excellent person Shawna the pt lady is the best if wasn't for her my arm wasn't good. Thank you You'll.for everything.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care in Amarillo offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care closed on holidays?
Yes, Concentra Urgent Care is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Concentra Urgent Care located in Amarillo?
It is located at 1619 S Kentucky Street, Suite F600, Amarillo, TX 79102, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care provide services in languages other than English?
No, Concentra Urgent Care in Amarillo currently provides services primarily in English.
How can employers set up an account with Concentra Urgent Care for occupational health services?
Employers can set up an account by visiting their dedicated link for workers' compensation injury consultation as provided in their featured message.
What nearby restaurants can I visit for a meal before or after my appointment at Concentra Urgent Care?
Nearby restaurants include Schlotzsky's, Cinnabon at Schlotzsky's, Macaroni Joe's, Dyer's Bar-B-Que, and SUBWAY, offering various dining options.
Are there other healthcare providers near Concentra Urgent Care in Amarillo?
Yes, nearby healthcare providers include Nova Medical Centers, Caprock Home Health Services, Jenny Craig Weight Loss Center, and Broom Chiropractic & Massage.
What nearby services might assist with legal or financial needs when visiting Concentra Urgent Care?
Nearby legal and financial services include Swindell Law Firm, Edward Jones financial advising, Glenda McCrary accounting services, and Farmers Insurance - Tyler Cox.