Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
219 reviews
5 stars
204
4 stars1
3 stars0
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, contributing to a positive shopping experience.
Product Selection
Customers appreciate the wide variety of frames and styles available, often noting the affordability and quality of the eyewear.
Store Experience
Many reviews highlight the clean, organized, and welcoming atmosphere of the stores, enhancing the overall shopping experience.
Delivery Issues
Some customers reported delays in receiving their glasses, leading to frustration and dissatisfaction with the order process.
Quality Concerns
A few customers expressed disappointment with the durability of the glasses and lenses, citing issues with scratches and warranty service.
- DDDarlene6 days ago5.0Dr. Chao is terrific, first of all. Smart, efficient and respectful. I love that no one asked me, "how is your day going so far?". Very short wait time. Easy pricing. I'll return. I think more seniors should know how straightforward Warby Parker is, many seniors don't have vision insurance and Warby makes is easier.
- KTKristine TurnerDec 31, 20251.0ZERO stars. Customer service number doesn’t know their upper end from their bottom end. At the store, they tried to pull off a pink tint of theirs as being the FL-41 lens my Dr said to get, but not have substituted. Dishonest, and a waste of my time, but found a really nice store mngr nearby at another place I could get glasses from-and he was honest, sincere, and kind. All things considered for wasting about two hours of my life tonight with Warby Parker, I wouldn’t wear their glasses if they gave me some me for free!! Go elsewhere!! Visionworks at The Village about 7 minutes from Warby Parker store… go see mngr Austin, or his staff- sale of Buy one Get one free through January, AND they take my glasses insurance EyeMed, which Warby Parker doesn’t take.
- LBLaura BurtonDec 30, 20255.0Zachary was very kind and respectful. He helped me find two perfect pairs and helped give many options. Each option helped listen to an insecurity or tried in a different color. I was greeted as I walked in and immediately helped. The checkout process was easy and informative to what I would be paying for with each add on. I would recommend anyone to buy from Warby at Waters Creek.
- SFSandi FrostDec 28, 20255.0The sales associate at the Allen Warby Parker was very knowledgeable about the types of frames I should try. She offered honest feedback about how they looked on me. She made the whole experience fun. I have been a fan of WP for years and the in person experience was great.
- SSS SDec 28, 20255.0I had a great experience with Warby Parker! The customer service was excellent, friendly, knowledgeable, and genuinely helpful. The team took the time to help me find exactly what I was looking for, both in eyeglasses and sunglasses, and made the selection process easy and enjoyable. I’m very happy with my choices and would absolutely recommend Warby Parker to anyone looking for quality glasses and outstanding service.
Frequently Asked Questions About Warby Parker Watters Creek
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Watters Creek?
No special items needed—just your eyes! Bring your current prescription and FSA/HSA card if paying with those. Payments are by credit or debit card only; no cash accepted.
Does Warby Parker Watters Creek accept vision insurance?
Yes, we are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage varies by location and plan.
Can I get optical measurements and frame adjustments at this location?
Absolutely! We provide necessary optical measurements and offer complimentary lifetime adjustments for your frames.
What is the return and exchange policy at Warby Parker Watters Creek?
We offer a 30-day hassle-free return or exchange policy for eyewear, accessories, and contact lenses (in unopened boxes). Applies to both online and in-store purchases.
Are gift cards available at Warby Parker Watters Creek?
Yes, you can buy physical gift cards in-store or online, and e-gift cards are also available for immediate use.
What are the operating hours of Warby Parker Watters Creek?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Warby Parker Watters Creek located?
The store is at 858 Watters Creek Blvd, Suite C600, Allen, TX 75013.
What popular shopping destinations are near Warby Parker Watters Creek?
Watters Creek Village is a nearby shopping center ideal for exploring other retail shops and dining options before or after your visit.
Are there dining options close to Warby Parker Watters Creek?
Yes, Snappy Salads offers fresh salad options, Tutto Gustoso Allen serves Italian cuisine, and Grimaldi's is a popular pizza restaurant nearby.
Can I visit other eyewear stores near Warby Parker Watters Creek?
Yes, Sunglass Hut is located nearby if you want to compare styles or options while visiting the area.