Concentra Urgent Care

4.0
753 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
15810 Midway Rd, Addison, TX
75001, United States

Hours

Reviews

4.0
753 reviews
5 stars
492
4 stars
70
3 stars
23
2 stars
23
1 star
145

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, with some experiencing waits of over 4 hours.

Staff Friendliness

Overall, customers praised the staff for being friendly, helpful, and professional.

Cleanliness

Some reviews mentioned cleanliness issues in the waiting area and bathrooms.

Service Efficiency

While some experiences were quick and efficient, others highlighted disorganization and delays in service.

Customer Experience

Mixed reviews on customer service, with some praising the care received while others reported rude interactions.
  • VB
    Vechatita Bonner
    1 day ago
    5.0
    Great office and staff always have a pleasant visit
  • DE
    DeJuanna Evans
    Jan 5, 2026
    5.0
    I was greeted upon my entry to the clinic. Lobby was clean, complimentary coffee, water and snacks were provided. Friendly and professional staff. Short wait time and the best phlebotomist tech I’ve had in a long time.
  • SB
    Susan Biggs
    Jan 5, 2026
    1.0
    Went in for blood work and I asked how to get the results. The staff said we would receive a call on Friday. No call as of today. Entire staff was unprofessional.
  • KH
    Keith Henry
    Dec 22, 2025
    4.0
    They had coffee out and a TV playing in the waiting room. The wait was quite long. The climate was very warm. I don’t know if they had been having AC issues around the time of my visit but it was very warm in the office for the relatively warm ambient temperatures at the time. Team members were as friendly as you’d expect but not as bad other similar places I’ve visited.
  • JO
    Jennifer Ordaz
    Dec 19, 2025
    5.0
    Everyone is so nice and welcoming. Each time I visit, the doctor has been patient and kind.

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.