Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, with some experiencing waits of over 4 hours.
Staff Professionalism
Feedback highlighted a mix of experiences with staff professionalism, with some praising friendly and helpful staff, while others noted rude or unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the waiting area and restrooms.
Efficiency
Some customers appreciated the quick service and efficient processes, especially for simple tests, while others experienced delays.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with the service.
MA
Marco Arbanas
Nov 17, 2025
5.0
Faculty supberd.
EP
ENEIDY PANACUAL
Nov 14, 2025
1.0
Es muy mala, hacen que esperes aproximadamente 2 o 3 horas. La atención es malisima
MF
Molly Foit
Nov 13, 2025
1.0
I went for my first appointment and waited a long time but the blonde Latina girl was super. However I just came again I had to get back to my store that I'm a gm at and the okder Latino lady purposely told me to have a seat and wait to be checked out. She had my paperwork right in front her. She was so rude I didn't even wait for my stuff and I had to leave. If his wasn't a worker comp situation I would never go back. Please work on ur cust service skills. I would never treat someone like they r trash as she treated me
CJ
CJ Welch Jr
Oct 27, 2025
1.0
A 2 hour wait, waiting because there was only 1 tech and she chose to do others before my 5 min drug test. The lobby was nasty and if it were not required by my employer I would go else where! They will use the posted signs to their advantage, you even get cross with them and they threaten to call the employer.
MP
Manuel Pecina
Oct 13, 2025
5.0
The entire experience was great, from reception to the doctor, the nurse was very friendly amd informative which helped me relax during the blood test, and learn about the other tests I did that day
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 15810 Midway Rd, Addison, TX 75001, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer accessibility features?
Yes, the facility has wheelchair accessible entrances and restrooms, as well as restrooms available to all visitors.
Can you tell me about the nearby fitness and physical therapy options around Concentra Urgent Care?
Nearby, there is the Reflect Center for Movement, a pilates studio and gym, as well as Sanctum Health Partners which provides physical therapy, occupational therapy, and speech therapy.
Are there places nearby where I can shop for sporting goods or fitness equipment before or after my visit?
Yes, Fitco Fitness Ctr Outfitters offers fitness exercise equipment, and Outdoors Tribe specializes in sporting goods, both conveniently located near Concentra Urgent Care.
How can I reach Concentra Urgent Care if I am coming from the nearby Addison Airport?
Addison Airport is nearby; you can use local transit or taxi services from the airport to reach Concentra Urgent Care at 15810 Midway Rd.
Does Concentra Urgent Care have any online presence or social media I can follow?
Yes, you can find them on Facebook at ConcentraUrgentCareAddisonTX34536, on Twitter as @ConcentraHealth, and on Instagram under @concentrahealth.
What associations is Concentra Urgent Care a part of?
Concentra Urgent Care is associated with the Urgent Care Association of America, reflecting their commitment to quality urgent care services.