Concentra Urgent Care

4.0
742 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
15810 Midway Rd, Addison, TX
75001, United States

Hours

Reviews

4.0
742 reviews
5 stars
483
4 stars
69
3 stars
23
2 stars
23
1 star
144

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, with some experiencing waits of over 4 hours.

Staff Professionalism

Feedback highlighted a mix of experiences with staff professionalism, with some praising friendly and helpful staff, while others noted rude or unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the waiting area and restrooms.

Efficiency

Some customers appreciated the quick service and efficient processes, especially for simple tests, while others experienced delays.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with the service.
  • MA
    Marco Arbanas
    Nov 17, 2025
    5.0
    Faculty supberd.
  • EP
    ENEIDY PANACUAL
    Nov 14, 2025
    1.0
    Es muy mala, hacen que esperes aproximadamente 2 o 3 horas. La atención es malisima
  • MF
    Molly Foit
    Nov 13, 2025
    1.0
    I went for my first appointment and waited a long time but the blonde Latina girl was super. However I just came again I had to get back to my store that I'm a gm at and the okder Latino lady purposely told me to have a seat and wait to be checked out. She had my paperwork right in front her. She was so rude I didn't even wait for my stuff and I had to leave. If his wasn't a worker comp situation I would never go back. Please work on ur cust service skills. I would never treat someone like they r trash as she treated me
  • CJ
    CJ Welch Jr
    Oct 27, 2025
    1.0
    A 2 hour wait, waiting because there was only 1 tech and she chose to do others before my 5 min drug test. The lobby was nasty and if it were not required by my employer I would go else where! They will use the posted signs to their advantage, you even get cross with them and they threaten to call the employer.
  • MP
    Manuel Pecina
    Oct 13, 2025
    5.0
    The entire experience was great, from reception to the doctor, the nurse was very friendly amd informative which helped me relax during the blood test, and learn about the other tests I did that day

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.