Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, with some experiencing waits of over 4 hours.
Staff Friendliness
Overall, customers praised the staff for being friendly, helpful, and professional.
Cleanliness
Some reviews mentioned cleanliness issues in the waiting area and bathrooms.
Service Efficiency
While some experiences were quick and efficient, others highlighted disorganization and delays in service.
Customer Experience
Mixed reviews on customer service, with some praising the care received while others reported rude interactions.
VB
Vechatita Bonner
1 day ago
5.0
Great office and staff always have a pleasant visit
DE
DeJuanna Evans
Jan 5, 2026
5.0
I was greeted upon my entry to the clinic. Lobby was clean, complimentary coffee, water and snacks were provided. Friendly and professional staff. Short wait time and the best phlebotomist tech I’ve had in a long time.
SB
Susan Biggs
Jan 5, 2026
1.0
Went in for blood work and I asked how to get the results. The staff said we would receive a call on Friday. No call as of today. Entire staff was unprofessional.
KH
Keith Henry
Dec 22, 2025
4.0
They had coffee out and a TV playing in the waiting room. The wait was quite long. The climate was very warm. I don’t know if they had been having AC issues around the time of my visit but it was very warm in the office for the relatively warm ambient temperatures at the time. Team members were as friendly as you’d expect but not as bad other similar places I’ve visited.
JO
Jennifer Ordaz
Dec 19, 2025
5.0
Everyone is so nice and welcoming. Each time I visit, the doctor has been patient and kind.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 15810 Midway Rd, Addison, TX 75001, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer accessibility features?
Yes, the facility has wheelchair accessible entrances and restrooms, as well as restrooms available to all visitors.
Can you tell me about the nearby fitness and physical therapy options around Concentra Urgent Care?
Nearby, there is the Reflect Center for Movement, a pilates studio and gym, as well as Sanctum Health Partners which provides physical therapy, occupational therapy, and speech therapy.
Are there places nearby where I can shop for sporting goods or fitness equipment before or after my visit?
Yes, Fitco Fitness Ctr Outfitters offers fitness exercise equipment, and Outdoors Tribe specializes in sporting goods, both conveniently located near Concentra Urgent Care.
How can I reach Concentra Urgent Care if I am coming from the nearby Addison Airport?
Addison Airport is nearby; you can use local transit or taxi services from the airport to reach Concentra Urgent Care at 15810 Midway Rd.
Does Concentra Urgent Care have any online presence or social media I can follow?
Yes, you can find them on Facebook at ConcentraUrgentCareAddisonTX34536, on Twitter as @ConcentraHealth, and on Instagram under @concentrahealth.
What associations is Concentra Urgent Care a part of?
Concentra Urgent Care is associated with the Urgent Care Association of America, reflecting their commitment to quality urgent care services.