Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.7
435 reviews
5 stars
366
4 stars
35
3 stars
15
2 stars6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is consistently described as friendly, professional, and efficient, with many customers appreciating their helpfulness and positive attitudes.
Wait Times
Customers reported varying wait times, with some experiencing long delays due to understaffing, while others noted quick service.
Cleanliness and Environment
The facility is frequently mentioned as clean and well-maintained, contributing to a pleasant experience for visitors.
Customer Service Issues
A few reviews highlighted issues with rude behavior from front desk staff and difficulties with phone communication, indicating areas for improvement.
- RKRashad Karim6 days ago2.0I think the front desk is sloppy without destiny at the helm. The replacement is not it.
- GWGuy WorkmanDec 29, 20254.0Overall, great experience.
- FMFrancisco MaresDec 22, 20255.0The staff provided excellent service and truly went above and beyond. Even though the office was busy, everything was handled in a timely and professional manner.
- JHJohn HartyDec 15, 20255.0Everybody is friendly over here.
- LPLiza PatinoNov 17, 20253.0Busy busy busy came in with 3 coworkers to do a drug test for work knowing that we work 22 miles away and 2 got in and out then I got moved to the back of line had to ask hey did you forget about me. They said no we just got busy..busy I know but heck needed to get in and out just like my coworkers did. Then the very nice tech was so apologetic super sweet guy.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Abilene, TX?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
What types of occupational health services does Concentra Urgent Care provide?
They offer services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Where is Concentra Urgent Care located in Abilene?
It is located at 560 N Judge Ely Blvd, Abilene, TX 79601.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Is Concentra Urgent Care affiliated with any organizations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
Does Concentra Urgent Care support multiple languages?
They provide services in English.
How can employers set up an account with Concentra Urgent Care?
Employers can click the link on Concentra's website featured message to set up an account for occupational health services.
Which nearby medical facilities can help if I need additional healthcare services?
Nearby options include Walk-In Care Clinic, Abilene Diagnostic Clinic, and Nova Medical Centers, all offering various medical and occupational health services.
Are there convenient places to eat near Concentra Urgent Care?
Yes, nearby you can visit Jack N Jill Donut Shop for coffee and donuts or McAlister's Deli for sandwiches and salads after your appointment.
What are some points of interest near Concentra Urgent Care for residents or visitors?
Nearby places include Mesquite Square real estate, The Edge Apartments, and Steps Recovery Center, which provide housing and health support services in the area.