Cloudland Dental

4.6
150 reviews

About

Dentist

Location

Cloudland Dental
745 New Hwy 68, Sweetwater, TN
37874, United States

Hours

Reviews

4.6
150 reviews
5 stars
125
4 stars
13
3 stars
3
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, kind, and accommodating, creating a welcoming atmosphere.

Professional Care

Patients reported receiving professional and thorough dental care, with staff taking the time to explain procedures and address concerns.

Appointment Issues

Several reviews highlighted frustrations with appointment scheduling, including long wait times and issues with insurance processing.

Child-Friendly

The dental office was noted for being particularly good with children, helping to ease anxiety and making visits enjoyable for young patients.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions, particularly with front desk staff and issues related to treatment quality.
  • BW
    Brian Williams (Pro-Audio Workshop)
    Nov 12, 2025
    5.0
    Very nice and professional. Explained procedures in a precise and easy to understand terms. Very friendly. Best dentist I have been to in my 62 yrs of life!!
  • JS
    Jones Transportation Services
    Nov 6, 2025
    5.0
    Sammantha was wonderful and great the best customer service and explained everything
  • MW
    Meg Waters
    Nov 6, 2025
    5.0
    Amazing people! Very nice and love the way they work with the kids! Nice environment, very clean and professional!
  • JG
    Jessica Garity
    Oct 10, 2025
    4.0
    After 8 months of waiting to get my partials I finally got to do my wax try-ins! I finally got to see what I looked like with my front bottom teeth again! I almost cried, they had the tooth shade matched perfectly! They looked like my real teeth. I am super excited for my appointment next month to finally try the finalized result out and HOPEFULLY go home with my new teeth!
  • SG
    Susie Guzman
    Oct 7, 2025
    1.0
    If you want check in problems. Come here. I went in on 10/6/25. My appt was at 1 so right after they come back from lunch break. I was the second person to walk in. My appt was at 1 and i walked in at 1:03. I checked in on the tablet they use to do check ins. By the time i got done it was 1:04. I went up to the front desk to ask for tooth paste to brush before getting called back. After that i sat down. 3 others walked in after me and every single person got called back before i did. I was wondering what was going on. I knew i had to pay for the treatment i was about to get. So i thought that was the reason i had to wait longer. I was the last person in the waiting room when i got called to the front desk at 1:39. I was told that “i couldn't get the treatment done since i checked in at 1:30 and they were running behind” i mentioned how I've been waiting for over 30 minutes. She said “yeah, we have to follow our policy of no more than 10 minutes late” i once again mentioned how I've been waiting for over 30 minutes. How i walked in at 1:03 and even described how the first lady in front of me looked like. She proceed to ask if i wanted to do just the fill in i needed thats all they could do since i came in late and can get scheduled for the day after to get the treatment i came in to get. I asked if they had any cameras they could check to see i wasn't lying about my arrival time and she said no and asked if i wanted todays treatment they could only do. I was HEATED. Never in my life i had to deal with anything like that. I missed work to go to the dentist and miss again the next day to get done what i had already came in to get. So miss two days of work and pay almost $400 for my treatment is crazy!!

Frequently Asked Questions About Cloudland Dental

What are the operating hours for Cloudland Dental?

Cloudland Dental is open Monday through Thursday from 8:00 AM to 5:00 PM and on Fridays from 8:00 AM to 3:00 PM. It is closed on Saturdays and Sundays.

Where is Cloudland Dental located?

Cloudland Dental is located at 745 New Hwy 68, Sweetwater, TN 37874, USA.