Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Customers consistently praised the staff for being friendly, professional, and accommodating.
Efficiency
Many reviews highlighted the quick service and efficient processes, although some noted long wait times.
Cleanliness
The facility was frequently described as clean and inviting, contributing to a positive atmosphere.
Communication Issues
Several customers reported poor communication regarding wait times and procedures, leading to frustration.
Mixed Experiences
While many had positive experiences, some customers reported dissatisfaction with specific staff interactions and long wait times.
JM
José Ángel Pinto Márquez
Nov 10, 2025
5.0
Excellent service, excellent care. The doctor is a very conscientious and professional person; she listens to the patient's ailment and looks for ways to help. I highly recommend her!
RT
Randall So Thankful
Nov 10, 2025
5.0
A+++++++ service!
GM
Greg Miller
Nov 3, 2025
5.0
My visit to Concentra Urgent care was awesome: the front desk staff, Julie & Paula, were incredibly professional, patient, efficient, knowledgeable and friendly! The nurses and medical staff did an excellent job, helping me with completing the exam and procedure. The service could not have been better: I rate the experience a 10 out of 10!!
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Smyrna?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care Smyrna located?
It is located at 1332 Hazelwood Drive, Smyrna, TN 37167, USA.
What are the regular business hours for Concentra Urgent Care in Smyrna?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care Smyrna open on holidays?
Concentra Urgent Care is closed on major holidays like November 27 & 28, December 25, and January 1. It has reduced hours (8:00 AM to 3:00 PM) on December 24.
How can I contact Concentra Urgent Care in Smyrna?
You can reach them by phone at +1 615-984-2850 or fax at +1 615-984-2851.
Where can I find more information about Concentra Urgent Care's services online?
More information is available at https://www.concentra.com or specifically for the Smyrna location at https://www.concentra.com/urgent-care-centers/tennessee/nashville/smyrna-urgent-care/.
What nearby transit or service locations can help me visit Concentra Urgent Care Smyrna?
Nearby locations like UPS Access Point for shipping services and MAPCO for fuel and convenience items can assist visitors. These spots help with logistics before or after your healthcare visit.
Are there any nearby pharmacies close to Concentra Urgent Care Smyrna?
Yes, CVS Pharmacy and Walgreens are nearby pharmacies where you can fill prescriptions or purchase health products.
What local community or recreational places are near Concentra Urgent Care Smyrna?
Places like Ethan Penney art and music school and Carpe Artista Academy offer art and music education nearby, ideal for visitors wanting to explore local culture.
Are there places nearby where I can grab a meal or do some shopping when visiting Concentra Urgent Care Smyrna?
Yes, Nelly's Supermercado offers grocery and restaurant services, and The Eclectic Road provides specialty grocery and gift shopping, both close to the urgent care center.