Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.1
573 reviews
5 stars
388
4 stars
53
3 stars
29
2 stars
23
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The majority of customers praised the staff for being friendly, professional, and accommodating, with specific mentions of excellent service from front desk personnel and medical staff.
Efficiency
Many reviews highlighted the quick service and efficient processes, although some customers experienced long wait times, particularly for DOT physicals.
Cleanliness
Customers consistently noted the cleanliness of the facility and the inviting atmosphere.
Mixed Medical Experience
While some patients had positive experiences with medical staff, others reported feeling dismissed or receiving inadequate care during their visits.
Communication Issues
Several reviews pointed out poor communication regarding wait times and procedures, leading to frustration among patients.
- MGMichael Gambino1 day ago5.0It was a comfortable easy process with a Kind staff . Thank you.
- CTChristopher TurnerJan 5, 20265.0The staff and the Dr. were great!
- SISam IngramDec 9, 20255.0I was greeted upon entry even though they were helping someone else already. Team members clearly explained the process by steps. They were also patient when I asked questions and clarified steps along the way. The check in process was interesting but the desk person gladly assisted when needed.
- CSCody SeymourDec 1, 20251.0To be brief I had a great experience with the Front desk. But the medical team made me feel like I was just being dismissed and I felt like I wasn’t being taken seriously.
- JMJosé Ángel Pinto MárquezNov 10, 20255.0Excellent service, excellent care. The doctor is a very conscientious and professional person; she listens to the patient's ailment and looks for ways to help. I highly recommend her!
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Smyrna?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care Smyrna located?
It is located at 1332 Hazelwood Drive, Smyrna, TN 37167, USA.
What are the regular business hours for Concentra Urgent Care in Smyrna?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care Smyrna open on holidays?
Concentra Urgent Care is closed on major holidays like November 27 & 28, December 25, and January 1. It has reduced hours (8:00 AM to 3:00 PM) on December 24.
How can I contact Concentra Urgent Care in Smyrna?
You can reach them by phone at +1 615-984-2850 or fax at +1 615-984-2851.
Where can I find more information about Concentra Urgent Care's services online?
More information is available at https://www.concentra.com or specifically for the Smyrna location at https://www.concentra.com/urgent-care-centers/tennessee/nashville/smyrna-urgent-care/.
What nearby transit or service locations can help me visit Concentra Urgent Care Smyrna?
Nearby locations like UPS Access Point for shipping services and MAPCO for fuel and convenience items can assist visitors. These spots help with logistics before or after your healthcare visit.
Are there any nearby pharmacies close to Concentra Urgent Care Smyrna?
Yes, CVS Pharmacy and Walgreens are nearby pharmacies where you can fill prescriptions or purchase health products.
What local community or recreational places are near Concentra Urgent Care Smyrna?
Places like Ethan Penney art and music school and Carpe Artista Academy offer art and music education nearby, ideal for visitors wanting to explore local culture.
Are there places nearby where I can grab a meal or do some shopping when visiting Concentra Urgent Care Smyrna?
Yes, Nelly's Supermercado offers grocery and restaurant services, and The Eclectic Road provides specialty grocery and gift shopping, both close to the urgent care center.