Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.3
365 reviews
5 stars
271
4 stars
23
3 stars
15
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff varies significantly; while some customers praised the friendliness and professionalism of nurses and doctors, many expressed dissatisfaction with the front desk receptionists, describing them as rude and dismissive.
Wait Times
Customers reported inconsistent wait times, with some experiencing long delays for drug tests and physicals, while others noted quick service.
Professionalism
The professionalism of medical staff, particularly doctors and nurses, received positive remarks, with many patients appreciating thoroughness and care.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the overall experience.
Customer Service Issues
Several reviews highlighted issues with customer service, particularly regarding billing practices and communication about insurance, leading to frustration among patients.
- GCgogogogo catJan 5, 20264.0Good
- SBShavonda BledsoeDec 22, 20255.0The ladies at this location are really sweet. After dealing with some not so pleasant people at other locations, not Concentra, this is the only location I would prefer to come to in the future..☺️
- PQPineapple QueenDec 22, 20253.0The receptionist at the front desk was not very friendly. I don't know if it was my imagination but she seemed to treat me different from the others that were there. Never smiled at me, barely acknowledged me, had to email my passport to her email. But once I was inside, the nurse or whoever that did my drug test was very nice. She's the only reason I didnt give one star. The first person we come into contact with is very important. They represent the business at first impression is all im saying.
- IIIamSadeDec 16, 20251.0I came here for a drug screen…and couldn’t complete it because they made me wait for almost 2hrs along with me stepping out for a phone call and walking back in being told rudely that they wasn’t gonna do my test anymore. Highly unprofessional service.
- WPWhitnee PetersDec 1, 20251.0The nurse that administered my drug test for my employer, was very very rude more than once she did not care that I had a child that had an appointment to get to and told me that it was a refusal when I wasn’t refusing to take it the staff in the Antioch Concentra Urgent care are rude and disrespectful
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 2510 Murfreesboro Pike, Suite 2, Nashville, TN 37217, USA.
What are the hours of operation for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Holiday hours vary, for example, it closes early at 3:00 PM on December 24 and is closed on major holidays such as Thanksgiving and Christmas.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 615-695-0095 or fax at +1 615-367-1295.
Does Concentra Urgent Care have an online presence?
Yes, Concentra Urgent Care has a website at https://www.concentra.com and social media accounts on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What should I know about visiting Concentra Urgent Care near local dining options?
After your appointment, you can enjoy a meal at nearby restaurants such as La Casa Pizza And Chicken or Los Churrascos Restaurant, which offer delicious pizza and Latin American cuisine respectively.
Are there any nearby cafes where I can relax before or after my visit to Concentra Urgent Care?
Yes, nearby cafes like Afro Mart and Cafe and The King Café provide comfortable spots to enjoy coffee or light meals around your healthcare visit.
What leisure options are available near Concentra Urgent Care?
Nearby leisure options include hookah at Pharaoh’s Lounge and nightlife at Illuzion Bar and Lounge, ideal for relaxing after your urgent care appointment.
Does Concentra Urgent Care offer physical therapy services on-site?
Yes, physical therapy and occupational therapy are among the services available at Concentra Urgent Care.
Is Concentra Urgent Care specialized in occupational health?
Yes, Concentra Urgent Care provides occupational health services including workers comp injury treatment and drug testing tailored for workplace-related needs.