Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.3
355 reviews
5 stars
267
4 stars
21
3 stars
13
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, courteous, and professional, although some reported rude behavior from front desk personnel.
Wait Times
Feedback was mixed regarding wait times; while some experienced quick service, others reported long waits, particularly for drug testing.
Facility Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to the customer experience.
Customer Service
Overall, customers appreciated the helpfulness and attentiveness of the staff, though there were instances of poor service that negatively impacted experiences.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding intake processes and staff instructions.
- DMDani McCNov 12, 20252.0The receptionists are rude and dismissive. You are treated like an idiot whose existence is an inconvenience to them. I had to wait for almost an hour in the waiting room when I was the first person to arrive but the receptionists are at least consistent in being awful to everyone. Don't even think about asking them a question either. They seemed like they absolutely hated their job and wanted everyone to be miserable as well. The doctor on the other hand was wonderful, jolly, respectful man who actually cares to listen and treat you. He's the only reason for the stars.
- KCKyle ColganNov 10, 20255.0Miss Sarah Hagood was very professional and thorough and genuinely cares about her patients and their care. I loved the professionalism and feel she can help me on my journey through a better and more productive life. Thank you.
- JJJamBones JNov 10, 20251.0I was sent there for a DOT drug test but couldn't pee, so they told me that I couldn't leave the facility for up to 3 hours and had me drink 4 cups of water. In an hour when I had to pee so bad that it hurt, they made me wait an additional 30 minutes because the test giver was busy. When they finally called me back she copped an attitude and asked me if I really had to pee?!?!?!
- KPKewana PhennesseeOct 20, 20251.0Need to work on their intake. The second person to check in for a drug testing with no one in the waiting area and had to wait almost 2 hours just to pee in a cup. I watched several others go before me that came after me with no reason for the wait. Don’t go here if you can help it
- TDTerrell DavisOct 20, 20255.0Went in for a DOT physical and the Dr got me in and out quickly. Also took the time to explain how the new rules apply to drivers. Will definitely come back when my physical expire.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 2510 Murfreesboro Pike, Suite 2, Nashville, TN 37217, USA.
What are the hours of operation for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Holiday hours vary, for example, it closes early at 3:00 PM on December 24 and is closed on major holidays such as Thanksgiving and Christmas.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 615-695-0095 or fax at +1 615-367-1295.
Does Concentra Urgent Care have an online presence?
Yes, Concentra Urgent Care has a website at https://www.concentra.com and social media accounts on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What should I know about visiting Concentra Urgent Care near local dining options?
After your appointment, you can enjoy a meal at nearby restaurants such as La Casa Pizza And Chicken or Los Churrascos Restaurant, which offer delicious pizza and Latin American cuisine respectively.
Are there any nearby cafes where I can relax before or after my visit to Concentra Urgent Care?
Yes, nearby cafes like Afro Mart and Cafe and The King Café provide comfortable spots to enjoy coffee or light meals around your healthcare visit.
What leisure options are available near Concentra Urgent Care?
Nearby leisure options include hookah at Pharaoh’s Lounge and nightlife at Illuzion Bar and Lounge, ideal for relaxing after your urgent care appointment.
Does Concentra Urgent Care offer physical therapy services on-site?
Yes, physical therapy and occupational therapy are among the services available at Concentra Urgent Care.
Is Concentra Urgent Care specialized in occupational health?
Yes, Concentra Urgent Care provides occupational health services including workers comp injury treatment and drug testing tailored for workplace-related needs.