Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
966 reviews
5 stars
692
4 stars
113
3 stars
45
2 stars
26
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and professional.
Wait Times
Many reviews highlighted long wait times, with some customers expressing frustration over delays despite low patient volume.
Service Efficiency
While some experiences were quick and efficient, others noted that the service could be improved to reduce waiting periods.
Overall Experience
Overall, customers had positive experiences, appreciating the clean environment and the professionalism of the staff.
Customer Service
There were mixed reviews on customer service, with some praising it highly while others felt it was lacking in certain areas.
- 1G1074 GasmanNov 17, 20254.0I had a great experience
- JOJaTara OdomNov 17, 20254.0Front desk staff was great, all the ladies were amazing- guy who took my sample was a little rude though- needs some bedside manner training.
- GGGregNov 11, 20251.0Wait is more than two hours with no technology to manage the line, no virtual queue, no text updates, and no call when it’s your turn. Patients are forced to sit sick and masked the entire time. The lack of basic systems and the unhelpful, non-empathetic staff make this an unacceptable experience for a modern urgent care.
- YYYoung YoungNov 10, 20255.0Every time I have visited it was ALWAYS TOP TIER service.front desk does an awesome job along with rest of staff. That’s how you employ the right people
- MJMiracle JonesOct 27, 20253.0Went in for a quick drug test and it turned into the longest over 1 hr wait. One guy ahead of me kept telling them he was going to pee on himself and he couldn’t hold it any longer because they had taken so long and the staff just acted like it wasn’t a big deal. They said they were short staffed however there were not that many patients in the facility. They were friendly but very much the epitome of slow.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1203 Memorial Blvd., Ste. A, Murfreesboro, TN 37129, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Is Concentra Urgent Care open during holidays?
They are closed on major holidays like November 27, December 25, and January 1. On December 24, they operate from 8:00 AM to 3:00 PM.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Checks, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
Yes, the facility has restrooms that are wheelchair accessible.
How can employers set up accounts for workers' compensation and injury consultation?
Employers can set up accounts by visiting the featured message link provided by Concentra for workers' comp injury consultation.
What nearby healthcare facilities are close to Concentra Urgent Care?
Nearby healthcare facilities include ABS Kids ABA Therapy Center, Results Physiotherapy Murfreesboro, and Saint Thomas Outpatient Rehabilitation, offering various specialized health services.
Are there any nearby mental health services near Concentra Urgent Care?
Yes, Mental Health Cooperative and Mental Health Co-op are nearby, providing counseling and mental health services.
What dining options are close to Concentra Urgent Care for after your visit?
Nearby dining includes Alrayan Market & Restaurant, 7Star Hookah, Jersey Mike's Subs, and Al Rayan Restaurant & Market offering Middle Eastern, Mediterranean, fast food, and hookah bar options.