Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
1,132 reviews
5 stars
892
4 stars
103
3 stars
41
2 stars15
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is generally described as friendly, professional, and efficient, with many customers praising their helpfulness and attentiveness.
Wait Times
Several reviews mention long wait times, with some customers expressing frustration over delays despite the staff's efficiency once seen.
Cleanliness
The facility is frequently noted as clean and well-maintained, contributing positively to the overall customer experience.
Customer Service
While many reviews highlight excellent customer service, there are notable complaints about rudeness from some staff members, particularly at the front desk.
- EBErnest BlandDec 15, 20255.0Love the staff
- FBFred BradenDec 8, 20255.0Staff was nice,professional and swift
- SDSydney DavisNov 24, 20255.0Very efficient! Staff is knowledgeable and are quick to get you in and out while remaining extremely professional.
- DED ENov 10, 20255.0All the way from front desk receptionist Jennifer to the nurse who helped me Nurse Kiki, everything was so nice and easy to go through. And the place was so clean and tidy too!
- TBTammie BufordNov 10, 20255.0My visit was great I was in and out with reasonable time the staff is wonderful and very polite and they make you feel welcome
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide to employees?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in Memphis?
It is located at 2781 Airways Blvd, Memphis, TN 38132, USA.
What are the regular operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends.
Is Concentra Urgent Care open during holidays?
They are closed on most holidays including November 27 and 28, December 25, and January 1. On December 24, they are open from 9:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page linked in their featured message on the website.
Which nearby hotels can I stay at when visiting Concentra Urgent Care?
Nearby hotels include Clarion Hotel & Suites Conference Center Memphis Airport, Springhill Suites Marriott, Holiday Inn Memphis Airport, and Budget Host Inn and Suites.
Are there nearby dining options close to Concentra Urgent Care?
Yes, you can find dining options such as Krispy Krunchy Chicken and Bells Catfish and Soul Food nearby.
Where can I find convenience stores or gas stations near Concentra Urgent Care?
Nearby convenience stores and gas stations include Exxon and Airport Express, which also offers a liquor store.