Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
1,128 reviews
5 stars
889
4 stars
101
3 stars
41
2 stars15
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and attentive, with many highlighting exceptional service from individual team members.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays despite the staff's friendliness.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing positively to the overall experience.
Staffing Issues
Some feedback indicated that the clinic is understaffed, leading to inefficiencies and longer wait times for patients.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff members and poor customer service from specific individuals.
- F0FearN03v1l 001Nov 11, 20251.0Don’t come here! They move really slow! The staff walks around with no sense of urgency!
- DED ENov 10, 20255.0All the way from front desk receptionist Jennifer to the nurse who helped me Nurse Kiki, everything was so nice and easy to go through. And the place was so clean and tidy too!
- TBTammie BufordNov 10, 20255.0My visit was great I was in and out with reasonable time the staff is wonderful and very polite and they make you feel welcome
- QMQuenton McGowanNov 3, 20255.0Very positive and friendly atmosphere. They were attentive and genuinely cared for my needs of assistance.
- MNMichael NicholsOct 27, 20255.0I had several tests performed and would like to say that the nurse assigned with assisting me complete the designated tests was the best that I’ve had. All staff members I encountered were good, and my nurse was exceptional.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide to employees?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in Memphis?
It is located at 2781 Airways Blvd, Memphis, TN 38132, USA.
What are the regular operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends.
Is Concentra Urgent Care open during holidays?
They are closed on most holidays including November 27 and 28, December 25, and January 1. On December 24, they are open from 9:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page linked in their featured message on the website.
Which nearby hotels can I stay at when visiting Concentra Urgent Care?
Nearby hotels include Clarion Hotel & Suites Conference Center Memphis Airport, Springhill Suites Marriott, Holiday Inn Memphis Airport, and Budget Host Inn and Suites.
Are there nearby dining options close to Concentra Urgent Care?
Yes, you can find dining options such as Krispy Krunchy Chicken and Bells Catfish and Soul Food nearby.
Where can I find convenience stores or gas stations near Concentra Urgent Care?
Nearby convenience stores and gas stations include Exxon and Airport Express, which also offers a liquor store.