Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
3965 S. Mendenhall Rd., Suite 6, Memphis, TN
38115, United States
Hours
Reviews
4.4
2,650 reviews
5 stars
2,011
4 stars
272
3 stars
97
2 stars
65
1 star
205
What are people saying?
AI-generated from recent customer reviews
Efficiency
Many customers praised the quick service, often being in and out within 30-60 minutes.
Staff Professionalism
The majority of reviews highlighted the friendly and professional demeanor of the staff.
Cleanliness
While many noted the facility was clean, there were complaints about the bathrooms being unsanitary.
Mixed Experiences
Some customers reported negative experiences with specific medical staff, citing unprofessional behavior and inadequate examinations.
Customer Care
Several reviews emphasized the attentive and caring nature of the staff, particularly in handling patient concerns.
- TTtrey timesNov 17, 20255.0Absolutely the best service went when they first opened in and out
- JWJust another WaverNov 10, 20255.0Was there to get a drug test done. Process was fast. Staff was nice and informative.
- FEFlorentino EscobarNov 10, 20255.0They were so sweet and when I got my blood drawn, I almost fainted! The nurse acted with so much urgency and care and got me water with crackers and let me compose myself!!! Thank you so much concentra you guys really outdid yourselves!
- THTiffany HolleyNov 3, 20251.0The 1st nurse blatantly lied and told me that the sample was not the right temp and then changed her statement to it’s the wrong color. I’m an avid water drinker so my urine is NOT canary yellow! I was made to feel like a criminal. They observed me provide another sample and guess what, my urine was STILL clear! I have never been more embarrassed in my life.
- ADAllouweishes DoddNov 3, 20255.0The staff team there were professional and friendly. Some even had on costumes for Halloween Day. The receptionists were multitasking between in person customers and over the phone customers while handling paperwork. Ms. Monica was rooting for me as I took my step test!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 3965 S. Mendenhall Rd., Suite 6, Memphis, TN 38115, USA.
What are the regular business hours for Concentra Urgent Care?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra is closed on most holidays, including Thanksgiving and Christmas Day. On Christmas Eve, they are open from 8:00 AM to 3:00 PM.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the provided workers comp injury consultation link on their website.
What languages are spoken at Concentra Urgent Care?
English is the language spoken at Concentra Urgent Care.
What nearby fitness options are available for customers visiting Concentra Urgent Care?
Boone’s Fit Factory, a gym and sports and recreation venue, is located nearby and could be a good place to visit before or after your appointment.
Are there other medical or therapy services near Concentra Urgent Care?
Yes, We Care Chiropractic, offering chiropractic and holistic medical services, is nearby and can complement your occupational health care needs.
What other businesses near Concentra Urgent Care can be useful for customers?
Nearby businesses like Cintas First Aid & Safety provide medical supplies and first aid classes, which can be helpful for customers interested in workplace safety and health education.