Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
2,113 reviews
5 stars
1,410
4 stars
259
3 stars
98
2 stars
87
1 star
259
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
Many reviews highlighted long wait times, with some customers reporting waits of up to three hours, despite quick service once in the back.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive overall experience.
Service Efficiency
While some experienced delays, many customers reported quick and efficient service once they were seen by the medical staff.
Customer Experience
Overall, customers expressed satisfaction with their experiences, often mentioning the kindness and attentiveness of the staff.
- KDKatherine DaselerNov 10, 20251.0Not professional at all, they forgot I was in a testing room and left me hooked up to the treadmill for 45 min after my exam, the nurse that put the stickers on me for the test could have easily pulled my bra down a little bit but instead she pulled in up exposing everything and when I tried to cover myself she told me to put my hands down. I was super uncomfortable and that was very inappropriate and insensitive of her. The only professional nurse was the last one I saw that took my blood, I’m scared of needles and she was really good at talking and distracting me and she was just overall a very sweet lady I don’t remember her name but she was truly the best.
- CTCynthia ThomasNov 10, 20255.0This location was clean, friendly, to the point made everyone accessible, comfortable.. Testing took no time. Service is by the book and hopefully every time I get a job since it’s been quite a few that I’m always reference to get my test screening from this location
- LSLanita StarksNov 5, 20253.0Sign process is stupid. They don’t go how you sign in. There were people already signed in there about 12 men come in all got jumped before everyone. Saying they were here for a drug test when asking since I was here before them. Then after all of them were done they called me and another person followed. It’s ridiculous why sign in if you call people how you want claiming what your here for takes longer or they can’t do appts for what your coming in for. Once in the back it was quick so why did all these people get skipped ahead let it make sense!!!!
- AWAmaya WilsonNov 3, 20255.0Allow me to start by saying — healthcare is not a simple or easy field! With that being said, the dark-haired lady who runs the front desk is truly a beautiful light to know. She’s gentle, funny, sweet, and kind — the fruits of the Spirit radiate from her, setting such a peaceful and welcoming atmosphere the moment you walk in. This place’s happiness and joy flow directly from HER presence. She’s the heartbeat of the front desk and a true blessing to everyone who crosses her path.
- PCPhily ClancyNov 3, 20252.0The staff was professional however I called to get an update of my results because my job had not received them in order for me to go back to work. Well someone answered and was beating around the bush with answers. Then she transferred me to someone who could answer and that person gave me misinformation. And because of the information she gave me I thought I would not be able to work for at least 9 months. Long story short. The company I work for simply wanted the reading of an X-ray so I can go back to work. So people should be on the same page medically wise. So your score is low for misinformation because it stressed me out.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Memphis provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 2831 Airways Blvd., Bldg. A Ste. 102, Memphis, TN 38132, US.
What are the operating hours for Concentra Urgent Care during weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Does Concentra Urgent Care accept insurance or other payment options?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Are the restrooms at Concentra Urgent Care wheelchair accessible?
Yes, the restrooms are wheelchair accessible.
Which associations is Concentra Urgent Care affiliated with?
Concentra is associated with the Urgent Care Association of America.
Can I set up an employer account with Concentra for workers' compensation injury consultation?
Yes, employers can set up an account via their dedicated link for workers' compensation injury consultation.
What nearby dining options are available close to Concentra Urgent Care?
Nearby dining options include Bells Catfish and Soul Food, a southern and American seafood restaurant, and Krispy Krunchy Chicken, a chicken restaurant.
Are there car rental services available near Concentra Urgent Care in Memphis?
Yes, nearby car rental agencies include Enterprise Rent-A-Car and 901 Car Rental, which can assist customers needing transportation.
What hotels are near Concentra Urgent Care for visitors requiring accommodation?
Nearby hotels include Clarion Hotel & Suites Conference Center Memphis Airport and Knights Inn Memphis, providing convenient lodging options.