Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
2,139 reviews
5 stars
1,429
4 stars
259
3 stars
100
2 stars
89
1 star
262
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being professional, friendly, and knowledgeable.
Long Wait Times
Numerous reviews highlighted excessively long wait times, with some customers reporting waits of up to 4 hours.
Mixed Experiences
While some customers had great experiences, others reported issues with rude front desk staff and miscommunication regarding appointments.
Clean Environment
The facility received positive remarks for cleanliness and organization.
- SLSarah LewisJan 5, 20261.0Horrible shouldn’t know one have to wait over 3 hours.
- MMMosthighsonwinstonJan 5, 20265.0This place of business was professional, nice, and timely( in and out). Thanks for the smooth service.
- MGMelissa GlennJan 2, 20261.0They are garbage! I came in for DOT physical….The staff in the back are rude, they have you waiting in rooms while they are at the desk talking and laughing. And when you ask them questions on how long will the doctor take for me to be seen, they have attitudes. The lobby area (which is great)was empty when I arrived and there were barely any cars on the lot. They were sitting people in the rooms for an hour at a time. Just for the doctor to come in for 45 seconds. 2 hours wasted!!!!!
- LMLakisha McGrone-TownesDec 22, 20251.0The Hispanic you lady with the glass is always rude. Every time I visit this location this is what I have to put up with . She clearly doesn't understand she is the first person we see and most of us are sick and do what to put up with her arrogance. My doctor interactions was great.
- MCMichael CollinsDec 15, 20253.0Let me clarify this by saying the front desk staff was awesome and amazing. They got me in the back within minutes of my arrival. The nurse was kind, helpful and funny. The issue that I have though is that once I got back to the examination room to see the actual doctor, everybody went to lunch and I was left in the examination room for almost an hour. This kind of put a damper on what would have been an awesome experience.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Memphis provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 2831 Airways Blvd., Bldg. A Ste. 102, Memphis, TN 38132, US.
What are the operating hours for Concentra Urgent Care during weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Does Concentra Urgent Care accept insurance or other payment options?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Are the restrooms at Concentra Urgent Care wheelchair accessible?
Yes, the restrooms are wheelchair accessible.
Which associations is Concentra Urgent Care affiliated with?
Concentra is associated with the Urgent Care Association of America.
Can I set up an employer account with Concentra for workers' compensation injury consultation?
Yes, employers can set up an account via their dedicated link for workers' compensation injury consultation.
What nearby dining options are available close to Concentra Urgent Care?
Nearby dining options include Bells Catfish and Soul Food, a southern and American seafood restaurant, and Krispy Krunchy Chicken, a chicken restaurant.
Are there car rental services available near Concentra Urgent Care in Memphis?
Yes, nearby car rental agencies include Enterprise Rent-A-Car and 901 Car Rental, which can assist customers needing transportation.
What hotels are near Concentra Urgent Care for visitors requiring accommodation?
Nearby hotels include Clarion Hotel & Suites Conference Center Memphis Airport and Knights Inn Memphis, providing convenient lodging options.