Creekside Behavioral Health

Reviews

• MD

  Morgan Dean

  Sep 27, 2025
  1.0
  My kid is there now and I would not advise no one to let their children go there they treat you like crap they are rude and they don't watch your kids like they're supposed to. And. Thay. Tolk to u like a dog. Ther. And. That's. Not. Ok. And thay. Tring to tell me. Bs no don't. Ever. I men ever send u kid. To this. Place.
• RJ

  Renee Jantz

  Sep 6, 2025
  5.0
  They offer comprehensive outpatient services, including PHP and IOP programs for both adolescents and adults. The dedicated and compassionate staff is committed to helping each client achieve their goals and develop the coping skills needed for lasting success.
• JG

  Jack Gunz

  Sep 4, 2025
  1.0
  The staff are disorganized and basically careless, personal belongings that are "locked in a bin" upon intake go missing upon release from the facility. Ridiculous questions are more important than recreational therapy. Minimal activities if any at all other than tv / movie time. Questionable following of rules by the staff. Minimal communication with patients. The facility is a joke, it's more like a prison than a facility for helping people...
• PS

  Paula Socha

  Aug 14, 2025
  3.0
  Staff needs to work on Listening to Understand and steer away from Listening to Respond. I called searching for help for someone else. Creekside was billed to me as a place with on-site nurses and doctors, group therapy as well as one on one with a counselor, etc. Two group sessions per day but one on one with a counselor is only by patient request! I would expect better long term outcomes if one on one was mandatory instead of as requested by a client. One counselor called Monday to schedule an appointment with another counselor a couple days later. OK. This chick was in a hurry. Very quick phone call, very little interaction even after "they didn't mention this -statements made by client. Second counselor calls from a different line that Spam blocker picked as spam and sent to voicemail. I didn't realize it until a new voicemail showed. Three -yes 3 phone calls later I finally get someone who is Listening to Respond! I asked for the particular counselor and explained why only to be told she's in with a client. Me: yes she's in with so and so and thats why we had an appointment and explained again why I was trying to get in touch with her only to be told-AGAIN- she's in with a client but ill let her know you're trying to call. Click! She hung up! Quickly I go back to the phone, pull up the number she called from and changed its title from Potential Spam hoping the call would come through seeing as how Communication is not one of their best abilities there- back to Listening to Respond instead of Listening to Understand. All this so when the counselor calls and it comes through, after her introduction and informing me that so and so is there, she states, "hold on a minute while I review the case"! Really?! Who in the world calls someone with an appointment and does not familiarize themselves with why b they are calling before the call! Lack of professionalism! Im already irritated that it took me 3 calls to get someone on the phone who obviously didn't listen to what I was saying, now I'm on the phone with someone who didn't take the time to review the case/ file before she called! Unprepared for the task at hand. They need to work on organizational skills and Listening skills in the staff. Listening to Respond is plan rude and ill mannered! Being Unprepared for an appointment is also rude, ill mannered and shows a lack of organizational skills. If you like very quick, short phone calls from counselors to family this is the place for it. They do their best to get off the phone in 5 minutes or less, preferably less. Longest conversation you will have is calling in the first time.
• CS

  Corey Simms

  Aug 7, 2025
  5.0
  I had a really good experience in being at this hospital. Everybody that was part of my treatment team they have truly helped. The nurses and BHTS is very respectful and truly gave me an eye opener that I can fight any battle that comes my way. The group therapy here was excellent. This hospital truly cares about there patients. I truly would recommend anybody to come here and get the help that they need. The Nurse Practitioner that was part of my team really helped me to find myself again. Again this place is amazing for treatment.

Frequently Asked Questions About Creekside Behavioral Health