Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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- JMJohnna MorganApr 30, 20255.0The ladies at the key are priceless. From the initial assessment throughout the care they give is 100%
- LNLisa NickasonApr 30, 20255.0As a Senior Advisor with Oasis Senior Advisors, I often work with families navigating the challenges of aging and care needs. I recently referred a client to The Key Home Care in Franklin, TN, and I was beyond impressed. Their team was fast, proficient, and incredibly friendly. They stepped in with professionalism and compassion, making the transition to in-home care seamless for my client. I’m thankful to have such a reliable and caring resource in our community and will confidently continue recommending them to the families I serve.
- GWGary WilliamsMar 25, 20255.0Melani and her team were extremely helpful in finding solutions to our care needs. The caregivers have been well trained and a tremendous help in our home.
- MMMelissaJan 30, 20255.0The office staff at TheKey is remarkable, they are always reliable and take loving care of my loved one. The caregivers are kind and respectful, could not ask for a better company to come take care of your person!
- AGAnnette GoughOct 1, 20195.0We are incredibly happy and pleased with the care my Mom is receiving, thanks to Home Care Assistance. If you're looking for reliability, trust and a company that truly trains their staff on making their clients’ needs a priority, look no further – you’re at the right place. The help I'm receiving now has been a game changer; I can finally count on someone to not just show up but to really take "care" of my Mom and give her the attention she needs. We are finally at peace knowing my Mom is in good hands. Thank you, Jennifer and staff for making our lives so much easier!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship services with trained caregivers providing support 24/7.
How can I contact TheKey - Senior Home Care for assistance?
You can reach TheKey by calling their main phone number at +1 615-656-4999 or email careteam@thekey.com.
Does TheKey - Senior Home Care operate all day?
Yes, TheKey provides service 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure quality and reliable caregivers?
TheKey employs experienced caregivers backed by an insured home care agency that handles vetting, training, scheduling, and provides backup caregivers as needed for reliable service.
Is home care covered by long-term care insurance at TheKey?
Coverage depends on your insurance policy. TheKey is an approved provider with most major LTC insurance carriers and offers assistance navigating the claims process.
What areas does TheKey serve?
TheKey is located at 124 1st Ave South, Suite 101, Franklin, TN 37064, serving seniors and adults with disabilities in the Tennessee area.
Can you recommend nearby places of interest when visiting TheKey in Franklin?
Nearby, you can find the St Philip Catholic Church, Franklin Masonic Hall Hiram #7 museum, and several banks like First Farmers & Merchants Bank and Regions Bank, useful for errands or leisure before or after your visit.
How can nearby real estate services be helpful when engaging TheKey’s home care?
Nearby real estate services like Stewart Title, Phoenix Title Services, and Melanie Arrowood Realtor can assist families exploring housing options to support aging at home alongside TheKey’s care services.
Are there any nearby community or religious centers near TheKey’s location?
Yes, there are multiple nearby community and religious centers, including St Philip Catholic Church, St Philip Community Center, and American Legion John E. Stephens Post 22, which can be valuable community resources for clients and families.
Does TheKey provide care for specific medical conditions?
TheKey specializes in care for conditions such as memory care, Parkinson's, stroke recovery, cancer care, dementia care, Alzheimer’s, and offers skilled nursing and hospice services.