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Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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- DDDisneywarriorsApr 30, 20255.0The experience with these cool cats was super rad! Especially Melani, Melissa, and viki! These super solid studs were quick and polite! And their care givers do amazing work too! I'm glad I went with these dudes instead of someone else!
- KKKeshawn KylesApr 24, 20255.0Briona Claybrooks does great at cloverland ! she’s helpful with every elder adult she sees that needs help even my grandma and she isn’t even assigned to her ! I really appreciate the help she gives
- AAAnnaJan 30, 20255.0TheKey has taken pride in taking care of my mother. I know I can trust them to take care of her when I need time to handle situations in my life. They have my back. Thank you!
- JWJenna WetherholtJul 31, 20245.0As an administrator of a community I used the key for my own personal family at morning pointe of franklin. The caregivers were amazing especially Joyce and Michelle but everyone who we came in contact with were so kind to my uncle in his final days. It comforted my mom to know that he was never alone. A huge thank you to the whole team at the Key.
- LRL RandallDec 15, 20175.0Many of the home care agencies we contacted offered only full-fledged nursing assistants, and we needed only a personal caregiver. Home Care Assistance was dedicated to helping us find exactly the person and services we needed. They were very understanding of our specific and rapidly changing needs. They were always very professional and understanding of our situation. We would not hesitate to work with them again in the future for our aging family.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship services with trained caregivers providing support 24/7.
How can I contact TheKey - Senior Home Care for assistance?
You can reach TheKey by calling their main phone number at +1 615-656-4999 or email careteam@thekey.com.
Does TheKey - Senior Home Care operate all day?
Yes, TheKey provides service 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure quality and reliable caregivers?
TheKey employs experienced caregivers backed by an insured home care agency that handles vetting, training, scheduling, and provides backup caregivers as needed for reliable service.
Is home care covered by long-term care insurance at TheKey?
Coverage depends on your insurance policy. TheKey is an approved provider with most major LTC insurance carriers and offers assistance navigating the claims process.
What areas does TheKey serve?
TheKey is located at 124 1st Ave South, Suite 101, Franklin, TN 37064, serving seniors and adults with disabilities in the Tennessee area.
Can you recommend nearby places of interest when visiting TheKey in Franklin?
Nearby, you can find the St Philip Catholic Church, Franklin Masonic Hall Hiram #7 museum, and several banks like First Farmers & Merchants Bank and Regions Bank, useful for errands or leisure before or after your visit.
How can nearby real estate services be helpful when engaging TheKey’s home care?
Nearby real estate services like Stewart Title, Phoenix Title Services, and Melanie Arrowood Realtor can assist families exploring housing options to support aging at home alongside TheKey’s care services.
Are there any nearby community or religious centers near TheKey’s location?
Yes, there are multiple nearby community and religious centers, including St Philip Catholic Church, St Philip Community Center, and American Legion John E. Stephens Post 22, which can be valuable community resources for clients and families.
Does TheKey provide care for specific medical conditions?
TheKey specializes in care for conditions such as memory care, Parkinson's, stroke recovery, cancer care, dementia care, Alzheimer’s, and offers skilled nursing and hospice services.