Business Details
About
Rehabilitation and Physical MedicineOrthopedicsSports Medicine
At Bone and Joint Institute of Tennessee, we believe all patients deserve to enjoy life despite musculoskeletal issues. Our physicians have served Williamson County since 1979, and we are internationally recognized for our orthopaedic excellence. We deliver high-tech care with a hometown touch; and, as a team, we will work together through spine and joint issues, muscle pain, and injuries. Make an appointment with us today for top-notch orthopaedics in Franklin, TN. Get ready to enjoy time with your friends and family without musculoskeletal issues getting in the way.
Details
- Wheelchair accessible entranceAvailable
Location
Bone and Joint Institute of Tennessee
3000 Edward Curd Ln, Franklin, TN
37067, United States
Hours
Reviews
4.7
1,027 reviews
5 stars
909
4 stars
26
3 stars
17
2 stars15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Patients consistently praised the excellent care and professionalism of the doctors and staff, highlighting their thoroughness and attentiveness.
Staff Attitude
Many reviews noted the friendly, caring, and supportive demeanor of the staff, contributing to a positive patient experience.
Facility Experience
The Bone and Joint Institute is described as a clean, modern, and welcoming facility, enhancing the overall patient experience.
Communication
Patients appreciated the clear communication from doctors regarding treatment options and procedures, making them feel informed and comfortable.
Billing Issues
Some customers reported significant problems with billing and insurance processes, indicating a need for improvement in this area.
- MBMariah ButlerNov 17, 20252.0Dr. Arthur has been great, the surgery itself went seamless. What has been extremely frustrating is waiting at the follow up visits. Today I had an appointment at 9:15am, it is now 10:23am and I am still waiting. It’s absolutely inconsiderate of their patients schedules. I understand they have patients to see, but they are overbooking their doctors and for what? An extra $100? I also work in healthcare and if we were this far behind on our schedules, we would be calling patients ahead of time to update them or reschedule them. I’m furious, this has happened 2 times now and is absolutely not okay. Manage your time better. **came back to edit, after them stating someone was coming to get me and bring me back, I sat in the exam room another 18 minutes before I left.**
- JJJWSNov 16, 20255.0Dr was on time. Efficient. Was greeted heartily and with enthusiasm by Dr Callendine. Felt like he was excited to see me. Felt good from the beginning. He communicated clearly and succinctly. His professionalism, knowledge, and commitment reinforced my judgment in selecting him as my Ortho Dude.
- KIKelly InsanaNov 16, 20255.0I’ve been with Dr. Looney and Bone and Joint for years. He’s a great doctor and surgeon, listens to patients, and takes the time to get to know you and answer all your questions. His PA, Beck Bledsoe is also wonderful. Knows his stuff and is very thorough in explaining your condition and treatment.
- CTCheryl TalbotNov 5, 20255.0Dr Stark is an excellent surgeon. I had my ACL and meniscus repaired/replaced July 10 and have done excellent. Saw Dr Stark for a follow up on Nov 4 and he released me to normal activity. I have an ACL stabilizing brace that he advised me wearing for strenuous activities, but other than that I’m going.
- TKTroy KleinNov 2, 20255.0Dr. Ian Byram and his staff at the Bone and Joint Institute did an incredible job with my total anatomical shoulder replacement surgery in June of 2025. If you need shoulder replacement surgery, I 100% recommend Dr. Byram. Dr. Byram has a great bedside manner and never pushed me into having surgery in the two plus years I’ve seen him. The initial treatment plan was to treat my shoulder pain with guided steroid injections until I decided it was time for surgery. From the first time we met he never pushed to have immediate surgery, but said you will tell me when it is time for surgery. After two years, I decided the daily pain, lack of motion had impacted daily life and lack of sleep made me decide it was time for the surgery. I am now 4+ months into my recovery. After surgery I only took the non-narcotic pain relievers that were prescribed so pain was never an issue. Following the PT regime is incredibly important in recovery. At this time, I have no pain in my right shoulder and have 165-170 degrees of vertical reach which will allow me to have a normal life after full recovery. I can’t thank my wife Rebecca enough for her help. In the first two weeks after surgery you will need significant support from someone. As time goes by the amount of support will diminish, but the first two weeks will be nearly impossible unless you have assistance. I spent hours researching what the first two weeks after surgery would be like what items should be purchased to assist in with recovery. Here is a list of items to consider based on my experience: • Make sure that your HSA credit card daily limit is changed to allow for the cost of your deductible or bring another form of payment. • I have an adjustable bed and chair which made the initial recovery much easier. • Donjoy - Ultrasling IV or similar - shoulder abduction sling - this will be your new best friend so buy a good one. You will sleep in it. • Donjoy Clear 3 ice therapy machine – rent or buy. Buy a separate shoulder wrap-on pad • Counter top ice machine - capacity must be 20lbs+ per 24 hours • Grip jar opener - mounts under counter • 36” long handled shoe horn • Sock aid - Sock assist- great for putting your own socks on • 32” Grabber reaching tool • Bed ladder assist, pull up helper • Deyeek shoulder surgery shirts - have snaps for easy on/off • Athletic pants - easy on/off • Dycem non-slip pads - helps with one handed life • Seatbelt catcher • Smart Wi-Fi electric plugs - Kasa or others - connect lights, ice machine and other items for couch control • Other items I purchased but really didn’t use much o Vivi zipper pull and button hook o Electric jar opener - it works with Dycem pads
Frequently Asked Questions About Bone and Joint Institute of Tennessee
What are your hours?
We are available from 7:30a-5:00p Monday through Friday!
What services do you offer?
We offer urgent care, orthopedic care, injury care, and so much more.
What are your accepted forms of payment?
Give us a call for more information today!
Do you accept walk-ins?
At this time we are by appointment only, so please give us a call to schedule!
How can I pay my bill?
We have a few payment options. On our website, select “Make A Payment” or call our billing office.
Do you accept same-day new patients?
We accept walk-in and same day appointments at out orthopaedic urgent care clinics in Brentwood, Nolensville, and Thompson’s Station, and may be able to accept same day appointments at our Franklin location.
Do you see pediatric patients?
We see many children with orthopaedic injuries at all of our locations. We also have smaller sized splints, crutches, and braces to accommodate children of all ages.
What are the operating hours for Bone and Joint Institute of Tennessee?
The institute is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. The clinic is closed on Sundays.
What types of medical services does Bone and Joint Institute of Tennessee provide?
They offer services including urgent care, orthopedic care, injury care, spine replacement, hip and joint replacement, fracture care, physical rehabilitation, and sports medicine among others.
Does the institute accept walk-in patients or is an appointment necessary?
They are currently by appointment only, so you need to call them to schedule a visit.
Are same-day appointments available for new patients at Bone and Joint Institute of Tennessee?
Yes, they accept walk-in and same-day appointments at their orthopedic urgent care clinics in Brentwood, Nolensville, and Thompson’s Station, and may accept same-day appointments at the Franklin location.
How can I pay my bill for services at the Bone and Joint Institute of Tennessee?
You can pay your bill through their website by selecting "Make A Payment" or by calling their billing office. They accept various payment options including American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Bone and Joint Institute of Tennessee provide care for pediatric patients?
Yes, they see many children with orthopedic injuries and have appropriately sized splints, crutches, and braces for children of all ages.
Is the Bone and Joint Institute of Tennessee accessible for wheelchair users?
Yes, the institute has a wheelchair-accessible entrance and parking available.
What nearby orthopedic specialists can I find near Bone and Joint Institute of Tennessee?
Nearby orthopedic specialists include Richard Gibson, M.D. (sports medicine), Michael McNamara, M.D., John Klekamp, M.D., Geoff Watson, M.D., and Ronald Derr, DO among others.
Are there nearby physical therapy services available after treatment?
Yes, Bone and Joint Rehabilitation Services and Bone and Joint Institute Rehabilitation Services are located nearby to assist with physical therapy and rehabilitation needs.
What other medical centers or hospitals are located near Bone and Joint Institute of Tennessee?
Nearby medical centers include Avalon Hospice - Franklin and Monroe Carell Jr. Children’s Hospital Vanderbilt at Williamson Medical Center Emergency Room, which could be helpful for additional medical care.