Cloudland Dental

4.7
1157 reviews

About

DentistNorth American Dental Group

Location

Cloudland Dental
510 Livingston Rd, Crossville, TN
38555, United States

Hours

Reviews

4.7
1,157 reviews
5 stars
1,004
4 stars
69
3 stars
16
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, caring, and professional, contributing to a welcoming atmosphere.

Quality of Care

Many reviews highlighted the thoroughness and effectiveness of dental procedures, with patients expressing satisfaction with their treatments and the attentiveness of the hygienists and dentists.

Customer Service

While most feedback was positive, there were mentions of unprofessional behavior from front desk staff, indicating a need for improvement in customer service at the reception.

Office Environment

The office was frequently described as clean and modern, creating a comfortable experience for patients.

Appointment Scheduling

Some customers expressed frustration with appointment scheduling and confirmation processes, suggesting that improvements could be made in this area.
  • NN
    N
    Dec 16, 2025
    3.0
    Normally I would say five stars never had trouble. But the front desk girl should not be at the front desk, rude, lacking customer service skills. pointing to a kiosk to check in without even saying hi welcome or anything pleasant. a computer doesn’t replace a warm welcome by a human and asking for help was clearly a bother to her. Hygienists have always been amazing with my kids so the place in general is good but some training needed for front desk staff it seems.
  • CM
    Cassie McArthur
    Nov 26, 2025
    5.0
    Friendly staff, works with you on pricing making any dental procedure affordable, even last minute fillings! Definitely recommend
  • CR
    Candy Reeves
    Nov 13, 2025
    5.0
    Everyone was very friendly, didn't have to wait very long past appointment time, office is clean and modern.
  • CG
    Clive Greave
    Nov 11, 2025
    5.0
    Cloudland Dental quite literally changed my life, and I don’t say that lightly. ⭐⭐⭐⭐⭐ I walked in terrified and embarrassed, convinced my smile was a lost cause. I’d put off going to the dentist for years, hiding behind tight-lipped smiles and avoiding photos. From the moment I stepped through the door at Cloudland Dental, everything felt different—warm greetings, genuine eye contact, and absolutely zero judgment. They didn’t just look at my teeth; they listened to my story. We talked about my anxiety, my past experiences, and what I hoped my future smile could be. They explained every step in a calm, reassuring way, never rushing, always checking in to make sure I was comfortable. What really got me was how much they believed in what was possible for me—long before I did. Appointment by appointment, I watched my reflection transform. My teeth got straighter, brighter, and healthier—but the real miracle was what happened inside. I started smiling in the car mirror. I started saying “yes” to pictures. I caught myself laughing without covering my mouth. My confidence didn’t just improve; it came back swinging like it had been waiting for this moment the whole time. There was this one moment—after they finished my final treatment—where they handed me the mirror, and I honestly got choked up. I looked like me, but the version of me that I’d always hoped was still in there somewhere. It felt like falling in love with my smile for the first time, and that may sound dramatic, but when you’ve spent years hiding, it’s emotional. Cloudland Dental isn’t just a dental office; it’s where fear turns into trust, and insecurity turns into pride. If you’re scared, ashamed, or think you’ve waited too long—go anyway. Let them prove you wrong. Five stars doesn’t feel like enough for a place that helped me find my smile—and a little bit of my heart—again. 🌥️💙🦷
  • TB
    Thomas Burdick
    Nov 6, 2025
    5.0
    Everyone was extremely nice and knowledgeable. At 54 years old, this has been the best experience at a dentist.

Frequently Asked Questions About Cloudland Dental

What are the operating hours of Cloudland Dental?

Cloudland Dental is open Monday through Thursday from 8:00 AM to 4:00 PM, and on Friday from 7:00 AM to 2:00 PM. The office is closed on Saturdays and Sundays.

Where is Cloudland Dental located?

Cloudland Dental is located at 510 Livingston Rd, Crossville, TN, 38555, USA.