Concentra Urgent Care

4.1
1283 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
5779 Brainerd Rd., Chattanooga, TN
37411, United States

Hours

Reviews

4.1
1,283 reviews
5 stars
870
4 stars
132
3 stars
49
2 stars
35
1 star
197

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and courteous, creating a welcoming atmosphere.

Wait Times

Many reviews highlighted long wait times, with some customers expressing frustration over delays during their visits.

Service Quality

While many customers had positive experiences, some reported issues with specific staff members being rude or unprofessional.

Cleanliness

The facility received positive remarks for being clean and well-maintained.

Overall Experience

Overall, customers had mixed experiences, with many appreciating the service but noting significant wait times as a common concern.
  • SJ
    Sherry Jeffries
    6 days ago
    5.0
    Everyone were easy to talk to and very understanding and patient with everyone. Didn’t rush me , meaning wasn’t just trying to get me in and out. Mrs. Jones!!! Man, she was my everything!!! Made me feel so much better…
  • SJ
    Sharon Jones
    Nov 10, 2025
    5.0
    I actually felt like I was in good hands when I walked in their establishment. The ppl were super nice and very professional. Time wise exceptional. Highly recommended
  • TT
    Timothy Thompson
    Nov 3, 2025
    1.0
    Drug test was sent to the wrong lab and it was a week ago when I took the test.
  • QM
    Quantez Marsh
    Oct 27, 2025
    5.0
    Quiet!! Clean!! Professional!!! And the nurse that escorted me to the room was very beautiful!! 10 out of 10!!
  • DB
    Donnia Bajestani
    Oct 20, 2025
    3.0
    I would’ve liked to have the MRO‘s email address to send over the prescription documentation right after the specimen has been donated and the donor is fully aware the test will be positive for the prescribed medication. It would save time and headache and lots of worry.

Frequently Asked Questions About Concentra Urgent Care

What types of occupational health services does Concentra Urgent Care offer to employees?

Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular business hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:30 AM to 6:00 PM and closed on Saturdays and Sundays.