Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and courteous, creating a welcoming atmosphere.
Wait Times
Many reviews highlighted long wait times, with some customers expressing frustration over delays during their visits.
Service Quality
While many customers had positive experiences, some reported issues with specific staff members being rude or unprofessional.
Cleanliness
The facility received positive remarks for being clean and well-maintained.
Overall Experience
Overall, customers had mixed experiences, with many appreciating the service but noting significant wait times as a common concern.
SJ
Sherry Jeffries
6 days ago
5.0
Everyone were easy to talk to and very understanding and patient with everyone. Didn’t rush me , meaning wasn’t just trying to get me in and out. Mrs. Jones!!! Man, she was my everything!!! Made me feel so much better…
SJ
Sharon Jones
Nov 10, 2025
5.0
I actually felt like I was in good hands when I walked in their establishment. The ppl were super nice and very professional. Time wise exceptional. Highly recommended
TT
Timothy Thompson
Nov 3, 2025
1.0
Drug test was sent to the wrong lab and it was a week ago when I took the test.
QM
Quantez Marsh
Oct 27, 2025
5.0
Quiet!! Clean!! Professional!!! And the nurse that escorted me to the room was very beautiful!! 10 out of 10!!
DB
Donnia Bajestani
Oct 20, 2025
3.0
I would’ve liked to have the MRO‘s email address to send over the prescription documentation right after the specimen has been donated and the donor is fully aware the test will be positive for the prescribed medication. It would save time and headache and lots of worry.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care offer to employees?
Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:30 AM to 6:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including Thanksgiving, Christmas Day, and New Year's Day but opens early on Christmas Eve from 8:30 AM to 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 5779 Brainerd Rd., Chattanooga, TN 37411, United States.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this facility.
What local medical facilities are near Concentra Urgent Care?
Nearby medical facilities include Nova Medical Centers and Atlas Total Health Chiropractic, which may complement services during your visit.
Are there dining options near Concentra Urgent Care for before or after your appointment?
Yes, nearby restaurants include Peking Chinese Restaurant, Mexi Mexican Restaurant, LongHorn Steakhouse, and Chick-fil-A offering diverse dining choices.
Where can I find shopping and retail stores near Concentra Urgent Care?
Close by are shopping destinations like RimTyme Custom Wheels and Tires, Mattress Superstore, Hibbett Sports, and El Norteño Tienda Mexicana for various shopping needs.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can contact them by phone at +1 423-800-7500 or visit their Facebook page at https://www.facebook.com/685049118034355.