Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
1,297 reviews
5 stars
881
4 stars
134
3 stars
49
2 stars
35
1 star
198
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Most customers praised the staff for being friendly, professional, and accommodating, creating a welcoming atmosphere.
Long Wait Times
Many reviews highlighted excessive wait times, with some customers reporting waits of over three hours for simple procedures.
Mixed Experiences
While some customers had positive experiences, others reported rude behavior from specific staff members, leading to dissatisfaction.
Service Efficiency
Several customers noted that the service was quick and efficient, especially for those who had minimal wait times.
- CRChris Roberts4 days ago5.0I’ve got to say that this location is by far the best concentra I’ve been to. I needed to get a new Dot physical and went to the one on broad street in downtown where I had a very bad experience. Went to this location and had a very pleasant experience. I know concentra gets a bad rap for taking drivers off the road but as long as you’re compliant you’ll have no problem
- NCNefertari CottonJan 5, 20265.0I definitely had a GOOD EXPERIENCE here at the Brainerd Rd Cencentra! No wait, no line, no excuses here like the broad St location… Tara and the ladies here will get you in and out and are so nice and professional. Dr.Robert was cool as a fan blowing air..Lol… Thank you Tara, Kendra and the team at Brainerd Rd Concentra! 😘
- DBDaniel BeaversJan 5, 20265.0Zero complaints, dr was very nice and showed empathy for my surgery issues. Nice people in the office upfront. The physical therapy guys were great. Thanks
- CSChristy SharpJan 5, 20265.0They are very knowledgeable in their profession. Take pride into the purpose you’re being seen for. I would recommend them.
- M3Misty & Me 360Dec 22, 20251.0I wish zero was an option. I went for a DOT Physical and the lady is very eager to make sure you never drive a truck unless you are a fitness instructor with a perfect medical history. DO NOT GO HERE FOR DOT PHYSICAL! She has made my life a complete nightmare that even my own doctor's assistant finds absurd! She could not care less about you or your ability to support yourself. She will hold your medical card until you satisfy everything she wants. It has nothing to do with the DOT! Been a truck driver for 31 years and have never been put through this level of hell before. If you value your ability to drive, stay away! They also charge you 21.00 more than any other place to do your physical so in essence, you get to pay more to experience pure hell. Congratulations!
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care offer to employees?
Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:30 AM to 6:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including Thanksgiving, Christmas Day, and New Year's Day but opens early on Christmas Eve from 8:30 AM to 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 5779 Brainerd Rd., Chattanooga, TN 37411, United States.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this facility.
What local medical facilities are near Concentra Urgent Care?
Nearby medical facilities include Nova Medical Centers and Atlas Total Health Chiropractic, which may complement services during your visit.
Are there dining options near Concentra Urgent Care for before or after your appointment?
Yes, nearby restaurants include Peking Chinese Restaurant, Mexi Mexican Restaurant, LongHorn Steakhouse, and Chick-fil-A offering diverse dining choices.
Where can I find shopping and retail stores near Concentra Urgent Care?
Close by are shopping destinations like RimTyme Custom Wheels and Tires, Mattress Superstore, Hibbett Sports, and El Norteño Tienda Mexicana for various shopping needs.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can contact them by phone at +1 423-800-7500 or visit their Facebook page at https://www.facebook.com/685049118034355.