Cloudland Dental

4.6
1081 reviews

About

Dentist

Location

Cloudland Dental
4972 Hwy 58, Chattanooga, TN
37416, United States

Hours

Reviews

4.6
1,081 reviews
5 stars
944
4 stars
32
3 stars
19
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, caring, and professional, particularly highlighting individuals like Ms. Donna and Wendy for their exceptional service with children.

Patient Experience

Numerous reviews noted a positive patient experience, with many feeling comfortable and well-informed during their visits, especially regarding treatment options.

Service Issues

Several customers reported issues with treatment accuracy and follow-up care, including misdiagnoses and problems with dentures, leading to dissatisfaction.

Cleanliness and Atmosphere

The office environment was frequently described as clean, modern, and welcoming, contributing to a pleasant overall experience.

Accessibility

Patients appreciated the ease of scheduling appointments and the accommodating nature of the staff, although some noted difficulties with phone responsiveness.
  • MS
    Madi Siever
    5 days ago
    5.0
    Best dentist I have ever been to 110% recommend to anyone!
  • HB
    halie Barbee
    5 days ago
    5.0
    Best dentist I have EVER and I mean EVER have been to. I had called and was explaining my dental pain and was got in sooner than expected. As soon as you walk in you are met with a very sweet receptionist, as soon as you are taken back you are felt like part of the conversation and they are very informative in what they are doing, they listen to you when you have pain, I felt like they truly cared. Each dental assistant I came across was so sweet. The office itself was very very clean and set up comfy chairs etc. i recommend this to anyone who has dental pain.
  • KL
    Katie Lennon
    Nov 17, 2025
    5.0
    The RDA , Ms. Donna is the absolute best. My daughter doesn’t trust a lot of people, but she loves Ms. Donna. I’m grateful to have people like her in the medical field.
  • DA
    Donahvan Adcox
    Nov 4, 2025
    1.0
    My girlfriend has been waiting for 6 months for a partial, after being told it would only take 6-8 weeks to complete the ENTIRE process. Yet here we are, 6 months later and they finally came. They don't fit at all. She tried to bring it to their attention, just to be told "Nah they are fine, you'll just have to get used to them" they literally put them on her at the office for just a minute, absolutely refused to let her look at them in(sense she could obviously tell they didn't fit) and then when the Dr went to remove it, IT WAS STUCK IN HER MOUTH TO THE POINT THEY HAD TO PRY THEM OFF! Then turned around and straight up told her that they are fine, just give it 24 hours before trying to put them in again. So now she sitting here at home on the couch, bawling her eyes out because she's wait for 6 months for these, and she was so excited to finally have all her teeth back again, just to be completely and utterly let down in every way possible. I told her to go up and demand they rectify this, or if she preferred, I would go with her and demand something be done. Guess I will update if need be after tomorrow.
  • LL
    lanceshizzyy
    Oct 8, 2025
    1.0
    UPDATE: After consultation with other dentist and more x-rays I was able to confirm malpractice, I've suffered pain for years and recently its come to a boiling point, apparently they drilled too deep, so not only is my tooth sticking out more than it should, they drilled too deep and caused the aggravation I've been dealing with that now has turned into an infection. I find it very odd how there was ALWAYS an issue when I come here but once I went somewhere else somehow I've been perfectly fine. I have spent years with pain because they installed my crown incorrectly, ive been misdiagnosed here several times and they always use the newest person to complete the work. I have come back here where they've said I had a cavity on my x-ray and they were about to operate and then someone more experienced accidentally let it slip that I actually don"t have a cavity, which makes me wonder how many times have I had to go through pain because of someone falsely diagnosing my teeth which I've brushed and flossed every single day, I can't even use the nightshade that they molded around my teeth, the person who did my crown did not pay attention and oversized it. I mentioned this issue and they shaved it down a little but never fixed it, the left/bottom tooth is higher than the other teeth so I am prone to grinding it much easier then usual now which wasnt an issue before, this leads to pain on the left of my jaw/gums, ive had to deal with this pain for years, I practically avoid using this side of my mouth to chew because it is just unnecessarily more sensitive, I have already mentioned this twice and it was basically shrugged off and I try not to think about it but it always ends up causing some type of pain, sadly enough I cant even use the nightshade that they billed my insurance that would help mitigate these issues since my teeth no longer fit due to the crown. Honestly wondering if this is something I should handle legally at this point.

Frequently Asked Questions About Cloudland Dental

Where is Cloudland Dental located?

Cloudland Dental is located at 4972 Hwy 58, Ste 114, Chattanooga, TN 37416, USA.

What are the office hours for Cloudland Dental?

Cloudland Dental is open Monday, Wednesday, and Thursday from 8:00 AM to 5:00 PM, Tuesday from 7:00 AM to 4:00 PM, and Friday from 7:00 AM to 2:00 PM. It is closed on Saturday and Sunday.