Cloudland Dental

4.4
532 reviews

About

DentistNorth American Dental Group

Location

Cloudland Dental
7003 Shallowford Rd, Chattanooga, TN
37421, United States

Hours

Reviews

4.4
532 reviews
5 stars
430
4 stars
21
3 stars
9
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, kind, and caring, making visits more enjoyable.

Negative Experiences

Several reviews highlighted serious issues, including rude staff, poor communication, and inadequate care during procedures.

Appointment Issues

Customers frequently reported long wait times for appointments and issues with scheduling, including last-minute cancellations.

Quality of Care

Mixed feedback on the quality of dental care, with some patients expressing satisfaction while others reported painful experiences and dissatisfaction with treatment.

Communication Problems

Multiple reviews indicated a lack of clear communication regarding treatment plans and insurance coverage, leading to frustration among patients.
  • BB
    barbara brewer
    Jan 2, 2026
    5.0
    We were in and out in about 30 minutes for 2 children.
  • AP
    Ashlea Posey
    Dec 6, 2025
    5.0
    The entire staff is amazing! They are so kind and caring! I actually enjoy going to the dentist now because I feel like I'm going to see friends! They are helping me have a smile I can love and I don't feel like I'm being judged for not being able to get dental care for years. I would say everyone should go there but please don't 😂 too many of y'all and it'll be hard to get appointments. But no, on a for real note go see them! Give them a call and stop putting off having a smile you can be proud of or being able to maintain a smile you already love! You'll love em I promise!
  • LF
    Lacey Few
    Nov 26, 2025
    1.0
    Don’t bother going here or taking your family here. One of the Dr Patels (there is two) is rude and will treat you as if you’re less than her. Medical history for my teenager was disclosed on intake forms, as well as in person during her initial exam. They were warned of her severe anxiety and allergies. Fast forward a week to a procedure date. She was given local anesthetic that she’s allergic to, and was yelled at multiple times for trying to reach out to her father for comfort and signal to him she was in pain. They also broke one of her front teeth, cracking it from bottom all the way up to the gumline. The office then chose not to hold themselves accountable and tried to place all blame on her father as if he’s the one who gave her the medicine she’s allergic to or broke her tooth. Very, very disappointed in the care she received here.
  • WH
    Wendy Holmes
    Nov 14, 2025
    5.0
    Staff is very nice and very informative.
  • JS
    Janecia Simpson
    Oct 28, 2025
    1.0
    Didn't help me with a tooth that has been hurting, literal in pain, still in pain, their only options to oral care is pulling all of your teeth, even the ones that aren't giving any trouble. "N. Patel" is very rude, and not inviting. She treats you as if you are less than.

Frequently Asked Questions About Cloudland Dental

What are the regular business hours of Cloudland Dental on weekdays?

Cloudland Dental is open Monday 8:00 AM to 4:00 PM, Tuesday and Wednesday 8:00 AM to 5:00 PM, Thursday 7:00 AM to 3:00 PM, and Friday 7:00 AM to 2:00 PM. The clinic is closed on weekends.

Where is Cloudland Dental located?

Cloudland Dental is located at 7003 Shallowford Rd, Chattanooga, TN 37421, United States.