Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.7
15 reviews
5 stars
14
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- MMMelissaMar 25, 20255.0This team is fantastic! I've had interactions with Donna, Gracie, Maria, and Drew everyone steps in when and where they are needed. The caregivers I have talked with are lovely. I am so happy with the care my loved one receives. Bless this team!!!!
- EEElyseFeb 18, 20255.0The staff is amazing at what they do! You can always depend on them to go above and beyond no matter the time of day. When in need call TheKey!
- LSLaura Gill SpearmanApr 12, 20245.0This company cares for their clients, employees and the community & it shows! They have compassionate, professional caregivers who go above and beyond. Care managers follow up with their clients and families to ensure needs are being met!
- LRLynda RichardsApr 11, 20245.0It’s truly a pleasure and a joy to work with The Key. I have made several referrals and my calls were always answered immediately and families were called the same same day. The families that are served by The Key have been taken care of wonderfully and coordination of care with other healthcare providers that are in the home is excellent. I highly recommend The Key.
- KPKathy PinsonJul 15, 20191.0Dropped taking Council of Aging and patients left without care givers. We had to tell the worker they did not even tell their own employee😠 when asked no one would take responsibility until I got angry then it was the old well we just bought the company and it was all their fault. You did not even let Council on Aging know you were not renewing with them. Bad business and shows you are in it for a profit not to care for the ones that need the care
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What type of care does TheKey - Senior Home Care provide?
TheKey - Senior Home Care provides trusted in-home care for seniors and adults with disabilities, including respite care, personal care, elder care, and companionship.
How can I find the best caregiver for my loved one through TheKey?
The best caregiver is an experienced professional with the appropriate training and skills, reliability, backup availability, and a compatible personality to support your loved one’s needs.
What are the operating hours of TheKey - Senior Home Care in Piedmont, SC?
TheKey operates 24/7, including holidays, weekends, evenings, and overnight to provide continuous care services.
Does TheKey - Senior Home Care accept long-term care insurance?
It depends on your policy. TheKey is an approved provider with most major long-term care insurance carriers and offers assistance to help navigate the claims process.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC-informed safety protocols, provides appropriate PPE to caregivers, and ensures the majority of caregivers and staff are fully vaccinated against COVID-19.
Why should I choose a home care agency like TheKey over hiring a private caregiver?
A home care agency provides insurance, manages caregiver performance and scheduling, handles billing and payroll, and offers backup caregivers, which private hires typically do not provide.
What nearby healthcare facilities can I visit in the Piedmont area?
Nearby healthcare facilities include Children’s Medical Center, United Physician Group, Dana L. Wiley, MD PA, and Aveanna Healthcare, offering services from pediatrics to pain management and psychiatry.
Are there pet supply stores near TheKey - Senior Home Care for pet-loving seniors?
Yes, Animal Supply House is a nearby pet store where pet owners can find supplies and support for their pets, which can be great companions for seniors.
What nearby automotive services are available near TheKey - Senior Home Care?
Nearby automotive services include True Automart for used cars, AR Auto Sales, Blessed Hands Auto Detail, and All Star Auto Detailing for vehicle cleaning and maintenance.
How can nearby recreational facilities benefit seniors receiving care from TheKey?
Facilities like Premier Softball Hitting Training Facility, Calyx Outdoor Sports, and Saluda River Archery offer recreational opportunities that caregivers can help seniors enjoy for improved well-being.