Concentra Urgent Care

4.0
1348 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
7519 Rivers Avenue, North Charleston, SC
29406, United States

Hours

Reviews

4.0
1,348 reviews
5 stars
879
4 stars
127
3 stars
81
2 stars
51
1 star
210

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported excessively long wait times, often exceeding two hours, even with appointments.

Staff Professionalism

The staff received high praise for their friendliness, professionalism, and ability to make patients feel comfortable.

Service Efficiency

While many appreciated the staff's efforts, numerous reviews indicated a need for improved efficiency in handling patient flow and reducing wait times.

Overall Experience

Despite the long waits, many customers expressed satisfaction with the care received once they were seen, highlighting the quality of service provided by the staff.
  • SP
    Sammie Parson
    1 day ago
    3.0
    They need to clean around their property Trash was on the ground everywhere when I came to get my physical done. Why doesn't this place have Wi-Fi?
  • SP
    Sean Perritte
    2 days ago
    5.0
    Great experience.Very little wait time and staff was super nice and helpful.
  • IE
    I AM real estate
    Jan 7, 2026
    1.0
    This place is horrible. Staff is very unprofessional. Staff was on a phone call during drug screening and while trying to administer a tb test. When I say on the phone I don't mean headphones in, no she was holding the phone to her ear. The wait time was ridiculous. Multiple people who came for the same services as me that checked in after me went to the back before me. Horrible. This was not the first horrible experience at this sight either.
  • KW
    ken wright
    Jan 2, 2026
    1.0
    Horrible service, horrible workers. Was administered the wrong vision test which could’ve made me lost my job if I didn’t call my hr to retest again. Management didn’t even apologize just stated” well they 2 different people “ I said it’s the same test so what’s different. Highly don’t recommend if you trying to get a job and have to use there services
  • JE
    Jacquetta Edwards
    Dec 29, 2025
    1.0
    The wait was terrible!!! I was there for 3 hours. The front desk staff didn’t greet me. No one informed me to let them know when I was done with the phone registration. The PA took forever due NOTHING! I had to literally step out the exam room and looked around to see when I was going to be assisted. I guess everybody had lunch got lazy and was ready to go! I left after 4pm and I got there around noon. SMH!!! If I could give zero stars I would! The staff is only there for a paycheck. It’s obvious. I work in healthcare, and I OUR CLINIC WOULD NEVER!!! Patients come first!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.