Business Details
About
Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.8
40 reviews
5 stars
38
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1 star
2
- KPKathy PoseyJul 27, 20251.0The managment staff are very rude. Some of the employees cause problems with family and friends and dont like friends and family to be there. But with that being said they do have some good employees. But management is lacking in so many ways. Do not recomend.
- ACAmy CrenshawMar 26, 20255.0USED THE KEY FOR MY MOM…. VERY ATTENTIVE…. STAFF IS AMAZING… The manager was very respectful and catered to our family’s needs. Thanks SOOOOOO MUCH
- RLRick LancasterFeb 24, 20255.0Gracie is such a pleasure to work with. She always goes out of her way to help us and our residents out!!!
- AVApril VoegeleApr 20, 20185.0It is a true pleasure to work alongside the most caring and knowledgeable staff in the business. I would not think twice about sending my friends family members to them if they needed additional care. Top notch agency with very friendly staff!
- TRTess RussellNov 16, 20175.0Working with Home Care Assistance has been a great experience for myself and my family! The team there strive to meet or exceed expectations and doing a great job employing caring, competent CNAs!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey - Senior Home Care provide?
TheKey provides in-home care, respite care, senior personal care, elder care, and companionship services with a focus on a healthy mind, body, and spirit.
How can I contact TheKey - Senior Home Care for care inquiries?
You can contact TheKey by phone at +1 864-707-1870 or email careteam@thekey.com for care-related questions.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides home care services 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
Does TheKey accept long-term care insurance for home care services?
TheKey is an approved provider with most major long-term care insurance carriers and offers free assistance to help clients navigate insurance claims.
How does TheKey ensure safety against COVID-19 for clients and caregivers?
They follow CDC and local safety protocols, provide PPE to caregivers, and most staff are fully vaccinated against COVID-19.
What are the benefits of choosing a home care agency like TheKey over a private caregiver?
A home care agency offers insurance, oversees caregiver performance and scheduling, manages billing and payroll, and provides backup caregivers for reliability and security.
What kind of specialties does TheKey offer in their home care?
Specialties include memory care, Parkinson's care, skilled nursing, stroke recovery, dementia care, concierge nursing, hospice, and more.
Can you recommend nearby places where family members might relax or grab a meal before visiting TheKey?
SunnySide Cafe and Chestnut Coffee House - Clemson are local cafes perfect for breakfast or coffee near TheKey's location.
Are there any nearby medical services or pharmacies close to TheKey - Senior Home Care?
Yes, SouthernMED Pediatrics - Clemson and Patrick Square Pharmacy are nearby, offering convenient access to medical care and prescriptions.
What nearby accommodations are available for visitors or family members of clients at TheKey?
The Inn at Patrick Square and Upland Homes provide nearby hotel and accommodation options for visitors.