Warby Parker Thayer St.

4.9
318 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker Thayer St.
271 Thayer St., Providence, RI
02906, United States

Hours

Reviews

4.9
318 reviews
5 stars
307
4 stars
3
3 stars
0
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Customers appreciate the quick service, often noting fast turnaround times for adjustments and purchases.

Product Selection

The store offers a wide variety of stylish and affordable frames, which customers find appealing.

Expertise

Staff demonstrate a high level of expertise in helping customers choose the right frames and lenses.

Mixed Experiences

While most reviews are positive, there are some complaints regarding incorrect prescriptions and corporate policies affecting service.
  • AB
    Ana Sofia De Brito
    2 days ago
    5.0
    We had such a great experience shopping for my son’s first pair of eyeglasses with the kind staff. Thank you!
  • SP
    Sean Patnode
    4 days ago
    5.0
    Been a fan of Warby Parker for a few years now, it was time to replace my lenses but my frames were discontinued so It was time to go shopping! Hanna and Chris helped me out, they were great and helped so much with everything. I'm really looking forward to my new glasses. Really like this location will always come back here as long as i'm in Providence.
  • JF
    Jason Freeman
    Nov 13, 2025
    5.0
    I had the privilege of running into Angelina and Hope again today, which were the 2 wonderful women who helped me select the pair of glasses last week. Both extremely awesome women. On top of that I met Chris who was one of the sweetest people, he grabbed my glasses, made me laugh with his sense of humor while he adjusted them to fit right on my head, it was just an amazing experience. Highly recommend working with Hope, Angelina, or Chris if you stop by, I’ll definitely be in again for a second pair because of them and their kind energy!
  • TM
    Tina Mullone
    Nov 7, 2025
    5.0
    Great place to shop for glasses. I received excellent and professional assistance. The store reps are extremely patient.
  • AS
    anna shi
    Oct 17, 2025
    1.0
    One of my nose pad for my glasses fell off and I went in to see if I could have it fixed. One of the people there got out the kit and was about to fix it but was then told not to because it wasn't a Warby Parker frame. I don't blame the workers as it was against corporate policy. I'm just surprised and disappointed as I've never had issues with getting glasses adjustments/fixes whether for free or a small fee at any other optician throughout the years. I've gotten sunglasses at Warby Parker before, but this experience soured my feelings towards them and will definitely avoid the chain in the future.

Frequently Asked Questions About Warby Parker Thayer St.

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).