Concentra Urgent Care

Reviews

• JB

  Joseph Burke

  Nov 17, 2025
  3.0
  Everyone did an excellent job except for the final review and assessment with the actual doctor. The doctor wasn’t thorough and clearly was checked out of the whole annual physical process. His physical examination of me was very subpar during which he actually voiced that he is just assuming everything is fine. Everyone else was excellent, the nurses, the techs - all professional and efficient.
• DH

  Dwayne Hamrick

  Nov 17, 2025
  5.0
  Service was great. Very quick the wait wasn't long at all. They get you in and out. I'm guessing it depends what your there for but it was amazing service. People are great as well
• GD

  Gerry Dubois

  Nov 10, 2025
  5.0
  The staff was great. My only issue was when I called the phone, it said open til 5 and no appointments needed. I showed up at 3:45 to take a DOT physical to be told those are only done til 3.
• VM

  Victoria Marion

  Nov 6, 2025
  1.0
  I am sharing this to help other patients who may be seeking more thorough evaluation after injury. I visited Dr. Tarig Fadl at Branch Avenue Concentra on 10/30/25 for back pain following a recent fall, with symptoms including pain and incontinence. I provided documentation from a previous urgent care visit at Brown University four days earlier, which included an MRI order and specialist referral to an orthopedic surgeon. During my Concentra visit, the physical exam was brief (chest stethoscope, one touch to my back, and asking me to bend forward). There was no testing of range of motion, palpation, or neurological checks beyond this. My documentation from Brown was not referenced or considered in detail, and I had to explain the findings myself. My experience at Brown University urgent care (10/26/25) was more thorough: the doctor tested sensation in my extremities, palpated my back, ordered an MRI, referred me to a specialist, provided a work note, and supplied educational materials explaining medication instructions. At Concentra, the advice I received was general (return to work, take ibuprofen as needed). There was confusion about medication instructions, as I was on prednisone at the time, and my instructions from Brown indicated ibuprofen should only be used after completing prednisone. I also found that as of 11/6/25, no work note or accommodation recommendation from him had reached my employer, complicating my ability to return to work with the necessary support. Overall, my documentation was not thoroughly reviewed, my exam felt incomplete, and follow-up was lacking compared to the care I received at Brown University urgent care.
• GL

  Gabriel Lacan

  Oct 26, 2025
  1.0
  Por parte de la compañía donde trabajo fuí hacerme una prueba de orina. A la entrada al querer registrarme, la señora quien me atendió me pidió mi ID después de verlos me dijo los papeles están vencidos yo respondí mi ID? Ella dijo los papeles, necesitas llamar a la compañía donde trabajas. Está señora sin ni un poco de amabilidad creo que, porque no soy de la raza ni el color de ella. Llamé a la compañía y me escuchó hablar en español con mi supervisor y él me decía que los papeles de registro ya estan arreglados y eso mismo le dije a la señora y ella dijo "no". Yo todavía estaba en línea con mi supervisor y quería pasarle mi celular para que ella misma hablara con él y ella dijo no quiero hablar con nadie, no hablo español, yo le dije mi supervisor habla en inglés, ella dijo no déjalo así dame tu ID. Me estaba complicando la vida, después me dijo "siéntate te van a llamar ", al sentarme después de 10 minutos yo veía que la gente que se registraban les daban una tableta para llenar su información y a mi no me dió, me levanté y le dije, Ami no me dió una tableta? Y me dijo y no recibiste un correo electrónico? Yo le dije tú no me dijiste que revisara mi correo para que allí tenga que llenar mi información. Y dijo ok ten una tableta. Si yo no me levanto para pedirle una tableta me quedo allí esperando no por cuánto tiempo y nunca me van a llamar para atenderme,realmente es muy difícil lidiar con ésta clase de gente, espero no volver más en esta clínica que está en la Branch av.

Frequently Asked Questions About Concentra Urgent Care