Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
1,851 reviews
5 stars
1,156
4 stars
220
3 stars
83
2 stars
77
1 star
315
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring during their visits.
Efficiency
Several reviews highlighted quick service and minimal wait times, although some customers experienced longer waits.
Customer Experience
While many found the environment welcoming and pleasant, there were complaints about unprofessional behavior from some staff members.
Communication Issues
Some customers reported problems with communication, particularly regarding wait times and the handling of paperwork.
Inconsistent Service
Experiences varied significantly, with some customers having excellent visits while others faced long waits and unhelpful staff.
- RBRey B1 day ago3.0The ladies at the front desk were very sweet. Firm and straight forward, but very kind and patient with me, as I had forgotten my physical ID. Thank you ladies. The nurse who evaluated me was a SWEETHEART I only wish I remembered her name. Skinny, dark skinned nurse who evaluated my pinched nerve was so nice and kind. She understood I was in pain, got me water when I started crying, and was extremely gentle and caring with me. I had been suffering with symptoms for months, and her sweetness took away so much of my worry. I don't remember your name, but thank you for your kindness. Bless you. The doctor who saw me however, was less than stellar. He did his job, and was gentle, but not sensitive at all. He shrugged off many of my issues, and didnt seem to think I had anything wrong with me other than anxiety. Even though I complained of severe chest pain, nausea, back and neck feeling like it was being shocked by lightning, barely able to walk or pick things up without feeling like I was going to faint, and numbness in my arm. He seemed to think all of those horrible symptoms were nothing but anxiety. When I told him I injured myself months ago and had been dealing with these symptoms since, he still seemed to push that I go see my psychiatrist. I have dealt with anxiety and panic attacks since I was 6 years old. I know what anxiety feels like, I know what stress feels like. My symptoms only started after a back injury, indicating something must be off with my spinal cord or neck. At the time of seeing him, I could barely walk, and was experiencing limb and facial tics. As a human, I know it's not fair to think every doctor will get it right, they are just humans too. But a little more thought, sensitivity and evaluation would have really been appreciated. We cannot just dismiss people as anxious or stressed all the time. He seemed to think me being on an antidepressant indicated I was just depressed, but my antidepressant works well, and I have not felt depressed in a long time. He didn't seem convinced. After advocating for myself, he did give me meds for my inflammation and pain. Which after a few days, took away all the symptoms I was experiencing for the past few months, something my antidepressant certainly didn't do. I wasn't able to see my regular doctor that day, so generally my experience was very good, especially since they solved my problem and I have been recovering VERY well since. I do just wish I didnt have to advocate for myself so much. I respect doctors and nurses and all they do. But please take a moment to listen when I say I am in pain, and no I am not feeling stressed at all. I have never met anyone with "anxiety" with limb and facial tics followed by spine pain. Ever. And even if I did, that is certainly not a common occurrence, and calls for a little more investigating than just calling them anxious and trying to send them on their way. Thank you for helping me. I feel a lot better
- SMSHYANN MCNEILJan 5, 20265.0Very nice friendly people quite clean environment the lady I dealt with in the back was very polite and nice
- RRRinaJan 5, 20265.0Day of appointment: 01/05/26 I had a great appointment. Hear me out: recent graduate, just got a job, third time getting tested. I meet Beverly D. She’s an absolute star. Walks me through everything, makes me smile and laugh, completely melts away the stress and made my morning 100% better. I appreciate you so much Beverly!
- MCMariangelys CruzDec 29, 20254.0spoke to Beverly, she made sure my fiancé is taken care of from a work related injury. very sweet welcoming voice she has on the phone too lol
- JLJoseph LaSalleDec 8, 20255.0Concentra in Providence, RI was very professional and proficient, as soon as I walked though the door it was a matter of minutes that I was soon helped. The waiting period was also efficient It was about no more then 10 to 15 minutes, they answered all my questions and double checked on the reason I was there to make sure I was properly screened. I would recommend any business of employment or any personal business that Concentra medical care and screening is very sufficient on all its clients, thank you for your professionalism.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM and closed on weekends. Holiday hours vary, with some days closed and Christmas Eve open from 7:00 AM to 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 290 Branch Avenue, Providence, RI 02904, United States.
Is Concentra Urgent Care wheelchair accessible?
Yes, the clinic has a wheelchair accessible entrance and restroom facilities.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the provided consultation link for workers comp injury services on Concentra's website.
Are there any nearby places where I can grab food before or after my visit to Concentra Urgent Care?
Yes, nearby food options include Souvlaki Zone, a Greek restaurant, Sodexo School Service which offers dining, and Subway sandwich shops.
What nearby establishments offer pharmacy or drugstore services near Concentra Urgent Care?
Walmart Providence, located nearby, offers pharmacy and drugstore services which can be convenient for medication needs before or after your visit.
Are there any nearby transportation or key service locations around Concentra Urgent Care for visitor convenience?
Minute Key and minuteKEY locksmith services are nearby for any key or lock needs, and various nearby stores like Verizon Wireless can assist with mobile phone services.
What social media channels does Concentra Urgent Care use to engage with the community?
Concentra Urgent Care is active on Facebook under 'Concentra Urgent Care', Twitter as @ConcentraHealth, and Instagram with the handle @concentrahealth.