For over 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Nous sommes très reconnaissants envers TheKey Sherbrooke pour leur accompagnement exceptionnel. Leur équipe est professionnelle, attentionnée et toujours disponible pour répondre à nos questions. Le programme Lifeguard nous rassure énormément : il assure la sécurité de notre proche à domicile tout en respectant son intimité. Grâce aux suivis réguliers et à la qualité du service, nous avons enfin la tranquillité d’esprit de savoir qu’il est entre de bonnes mains.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey provide?
Home care is supportive service by a professional caregiver at home, including errands, meal preparation, personal care, fall prevention, and cognitive stimulation activities. TheKey offers comprehensive concierge-based home care ensuring dignity and safety.
How can I find the best caregiver for my loved one through TheKey?
The best caregiver is experienced, reliable, trained, and a good personality fit. TheKey matches clients with professional caregivers who meet these criteria to support individual care needs.
What is the cost structure for home care services at TheKey?
Home care is generally billed hourly, with costs depending on care hours per week and region. Most families pay out-of-pocket or use long-term care insurance.
How is TheKey protecting clients and staff from COVID-19?
TheKey follows CDC and local safety protocols, provides PPE to caregivers, and ensures the majority of caregivers and care team members are fully vaccinated.
Why choose a home care agency like TheKey instead of hiring a private caregiver?
An agency provides insured, reliable services with caregiver management, scheduling, payroll, and backup staff, whereas private hires require direct management, vetting, and insurance by the family.
What are the operating hours of TheKey - Senior Home Care in Sherbrooke?
TheKey is open 24 hours a day, 7 days a week, providing continuous home care services.
Where is TheKey - Senior Home Care located in Sherbrooke?
TheKey is located at 455 King Street West, 6th floor, Sherbrooke, QC J1H 6G4, Canada.
How can nearby cafes like Cafe Hubert Saint-Jean and Bistro Caffuccino Sherbrooke enhance a visit to TheKey?
Clients or family visiting TheKey can enjoy refreshments or meals before or after appointments at nearby cafes such as Cafe Hubert Saint-Jean and Bistro Caffuccino Sherbrooke, providing comfortable and convenient amenities.
What nearby professional services can assist clients of TheKey in Sherbrooke?
Clients may access nearby professional offices like SMB Notaire Inc for notary services, Raymond Chabot for financial services, and various law firms such as Monty Coulombe or Serge Dubois Avocat for legal needs.
How does TheKey’s location near employment and real estate services benefit clients or their families?
Being close to services like Manpower employment agencies and real estate services such as Regus and Gestion Capital Beauchene enables families to conveniently manage employment matters or housing while receiving home care.