Concentra Urgent Care

4.2
1284 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
970 Loucks Rd Ste. Unit D, York, PA
17404, United States

Hours

Reviews

4.2
1,284 reviews
5 stars
879
4 stars
151
3 stars
68
2 stars
47
1 star
139

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.

Wait Times

Many reviews highlighted long wait times, with some customers expressing frustration over delays despite the staff's efforts to manage the flow.

Facility Cleanliness

The facility was generally noted as clean, although some reviews mentioned areas needing improvement.

Service Efficiency

While many customers appreciated the quick service, others reported inefficiencies in the process, particularly during busy times.

Communication Issues

Some customers experienced a lack of communication regarding next steps and updates, leading to confusion and dissatisfaction.
  • SC
    Steven Christian
    6 days ago
    5.0
    The staff was very polite and professional I arrived to the facility 10 minutes before they closed I was still seen in a very timely manner couldn't ask for a better experience
  • JC
    John Catsam
    6 days ago
    5.0
    I was sent to Concentra for a renewal of my DOT physical as a walk in patient. They were prompt, respectful and had me in and out in under 1/2 hour showing me that my time is valuable to them.
  • EM
    Erick Malmstrom
    6 days ago
    5.0
    Everyone there was fantastic. Especially the receptionist/office manager. She was juggling everything masterfully and just made the experience great.
  • DB
    Deidre Berger
    Nov 3, 2025
    2.0
    They should not have a 10! The doctor there did not give me a hearing test and I had asked her about it and she said that I don’t need one! My boss said I absolutely did need a hearing test so why didn’t she give it to me?! Now I have to go back there again, NEEDLESSLY! I live in Hanover. This is Concentra’s mistake and not mine!! Her boss needs to ask her why she said I did not need a hearing test!!!? She wasn’t very friendly either. Everyone else there was very friendly and smiled.
  • CB
    catherine bard
    Oct 28, 2025
    5.0
    The staff was amazing! I had to go for some follow-up visits, and each visit was a great experience. All of the staff members were helpful, friendly, considerate, as well as professional. They treated me like a person, not a number, and were really interested in taking care of me. I have not had much experience with Urgent Care facilities, but this was a 10 on a scale of 1 to 10.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.