Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.
Wait Times
Many reviews highlighted long wait times, with some customers expressing frustration over delays despite the staff's efforts to manage the flow.
Facility Cleanliness
The facility was generally noted as clean, although some reviews mentioned areas needing improvement.
Service Efficiency
While many customers appreciated the quick service, others reported inefficiencies in the process, particularly during busy times.
Communication Issues
Some customers experienced a lack of communication regarding next steps and updates, leading to confusion and dissatisfaction.
SC
Steven Christian
6 days ago
5.0
The staff was very polite and professional I arrived to the facility 10 minutes before they closed I was still seen in a very timely manner couldn't ask for a better experience
JC
John Catsam
6 days ago
5.0
I was sent to Concentra for a renewal of my DOT physical as a walk in patient. They were prompt, respectful and had me in and out in under 1/2 hour showing me that my time is valuable to them.
EM
Erick Malmstrom
6 days ago
5.0
Everyone there was fantastic. Especially the receptionist/office manager. She was juggling everything masterfully and just made the experience great.
DB
Deidre Berger
Nov 3, 2025
2.0
They should not have a 10! The doctor there did not give me a hearing test and I had asked her about it and she said that I don’t need one! My boss said I absolutely did need a hearing test so why didn’t she give it to me?! Now I have to go back there again, NEEDLESSLY! I live in Hanover. This is Concentra’s mistake and not mine!! Her boss needs to ask her why she said I did not need a hearing test!!!? She wasn’t very friendly either. Everyone else there was very friendly and smiled.
CB
catherine bard
Oct 28, 2025
5.0
The staff was amazing! I had to go for some follow-up visits, and each visit was a great experience. All of the staff members were helpful, friendly, considerate, as well as professional. They treated me like a person, not a number, and were really interested in taking care of me. I have not had much experience with Urgent Care facilities, but this was a 10 on a scale of 1 to 10.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 970 Loucks Rd Ste. Unit D, York, PA 17404, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays like Thanksgiving (Nov 27, 2025) and New Year's Day (Jan 1, 2026). On December 24, 2025, it operates from 7:00 AM to 3:00 PM.
Which nearby eateries can I visit before or after my appointment at Concentra Urgent Care?
Nearby dining options include Oola Bowls - York for health food, Jimmy John's and Chick-fil-A for fast food, Mission BBQ for American barbecue, and Shakey Jakes for pizza and Italian cuisine.
Are there other medical services near Concentra Urgent Care?
Yes, nearby medical services include Westside Dental and Amedisys hospice and occupational therapy services, providing convenient options for additional healthcare needs.
If I need transportation or car rental near Concentra Urgent Care, where can I go?
Enterprise Rent-A-Car is located nearby, offering convenient car rental services for your transportation needs.
Can I find wellness or therapy services close to Concentra Urgent Care?
Yes, Pivot PT-York, an Athletico company, is nearby offering physical therapy services to support your wellness journey.