Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Concentra Urgent Care
268 Highland Park Blvd., Wilkes-Barrre Township, PA
18702, United States
Hours
Reviews
4.2
1,103 reviews
5 stars
746
4 stars
143
3 stars
59
2 stars
46
1 star
109
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is consistently described as friendly, professional, and efficient, with many customers highlighting individual employees for their exceptional service.
Wait Times
While many reviews mention quick service, there are significant complaints about long wait times, particularly for certain tests and procedures.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.
Customer Experience
Overall, customers report a generally positive experience, with many expressing satisfaction with the care and attention received during their visits.
- THTM Heid (Honeybee)Jan 5, 20264.0Cheryl P.A. was excellent. She gave me clear info on my condition, addressed questions i had, she was very experienced and personable too. I do see a different providers each time i go, which is not ideal. The office is run very efficiently however I was unable to schedule my f/up apt with her as she mentioned, on Thursday morning, since the office had a different schedule for her. No long waiting either.
- BSBill SodJan 5, 20265.0Very helpful professional staff in a very clean and safe environment.
- JLJhon LanceDec 29, 20255.0Great staff very friendly clean place
- JHJaimee HodgeDec 22, 20255.0They were quick for walk-ins. They were polite too at the front desk. The nurses and doctor were competent and friendly.
- JBJames BenczkowskiDec 8, 20255.0Everything about Concentra is exactly the way I like it. Professional, and extremely fast.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the regular operating hours for Concentra Urgent Care in Wilkes-Barrre Township?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on major holidays?
Concentra is closed on Thanksgiving (November 27 and 28), Christmas Day (December 25), and New Year's Day (January 1), but is open with shorter hours on Christmas Eve (December 24) from 8:00 AM to 3:00 PM.
Which payment methods are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair-accessible restrooms?
No, Concentra Urgent Care does not have wheelchair-accessible restrooms.
How can employers set up an account with Concentra for workers' compensation injury consultation?
Employers can set up an account by visiting the provided featured message link on Concentra's website for workers' comp injury consultations.
What nearby medical facilities are close to Concentra Urgent Care in Wilkes-Barrre Township?
Nearby medical facilities include Health Street, which offers laboratory testing and diagnostic services, and Wilkes-Barre General Hospital.
Are there any notable entertainment venues near Concentra Urgent Care?
Yes, Mohegan Sun Arena at Casey Plaza and Penquins Hockey stadiums are nearby, offering concerts, sports events, and entertainment which visitors might enjoy before or after their appointment.
Where can patients or visitors find dining and nightlife options close to Concentra Urgent Care?
Nearby dining and nightlife options include Stix Sports Bar, La Tolteca Mexican Restaurant, Bubbakoo's Burritos, and entertainment venues like Dream Girls Gentlemen's Club and Teasers Gentlemen's Club.
What languages are spoken at Concentra Urgent Care, and how can I contact them?
English is spoken at Concentra Urgent Care. You can contact them by phone at +1 570-822-8831 or visit their website at https://www.concentra.com/urgent-care-centers/pennsylvania/philadelphia/wilkes-barre-urgent-care/.