Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Concentra Urgent Care
268 Highland Park Blvd., Wilkes-Barrre Township, PA
18702, United States
Hours
Reviews
4.2
1,085 reviews
5 stars
731
4 stars
141
3 stars
59
2 stars
46
1 star
108
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, professional, and efficient, with specific mentions of individual employees who provided exceptional service.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for visitors.
Wait Times
While many reviews highlighted quick service, several customers expressed frustration with long wait times, particularly during busy periods.
Overall Experience
Most customers reported a positive overall experience, appreciating the supportive environment and the ease of the process, despite some isolated negative incidents.
- JSJay SmithNov 17, 20255.0Have never had an issue here. The employees are always nice and curtious
- PJPatrick JohnstoneNov 17, 20255.0The staff here are professional and solution driven. I had a great experience going for my physical and drug screen. They are very kind too! We had a hiccup and a resolution was quickly rendered. I'm just a random guy who was sent for a pre-employment check and it was relatively quick AND accurate. all the while I felt respected and dignified. Thank you concentra staff.
- RYRon YurkoNov 10, 20255.0Had a lovely visit there since it’s been a long time since there. Not to long of a wait for my physical and drug test, which passed all 100%. Lots of questions to answer to get appointment started but all good. Thank you for your patience and support.
- GBGerard BralczykNov 3, 20252.02 and a half hours wasted for a simple hearing test that is not even up to date still using a booth that sounds like there's a motor running in it
- KCKyle ColarussoOct 27, 20255.0I had a great experience during my recent drug test appointment. The staff was friendly, professional, and made the whole process quick and comfortable. Everything was well-organized, and I didn’t have to wait long at all. Definitely appreciated how respectful and efficient the team was — highly recommend
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the regular operating hours for Concentra Urgent Care in Wilkes-Barrre Township?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on major holidays?
Concentra is closed on Thanksgiving (November 27 and 28), Christmas Day (December 25), and New Year's Day (January 1), but is open with shorter hours on Christmas Eve (December 24) from 8:00 AM to 3:00 PM.
Which payment methods are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair-accessible restrooms?
No, Concentra Urgent Care does not have wheelchair-accessible restrooms.
How can employers set up an account with Concentra for workers' compensation injury consultation?
Employers can set up an account by visiting the provided featured message link on Concentra's website for workers' comp injury consultations.
What nearby medical facilities are close to Concentra Urgent Care in Wilkes-Barrre Township?
Nearby medical facilities include Health Street, which offers laboratory testing and diagnostic services, and Wilkes-Barre General Hospital.
Are there any notable entertainment venues near Concentra Urgent Care?
Yes, Mohegan Sun Arena at Casey Plaza and Penquins Hockey stadiums are nearby, offering concerts, sports events, and entertainment which visitors might enjoy before or after their appointment.
Where can patients or visitors find dining and nightlife options close to Concentra Urgent Care?
Nearby dining and nightlife options include Stix Sports Bar, La Tolteca Mexican Restaurant, Bubbakoo's Burritos, and entertainment venues like Dream Girls Gentlemen's Club and Teasers Gentlemen's Club.
What languages are spoken at Concentra Urgent Care, and how can I contact them?
English is spoken at Concentra Urgent Care. You can contact them by phone at +1 570-822-8831 or visit their website at https://www.concentra.com/urgent-care-centers/pennsylvania/philadelphia/wilkes-barre-urgent-care/.