Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
246 reviews
5 stars
220
4 stars
5
3 stars1
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, providing excellent customer service throughout the experience.
Knowledgeable Staff
Customers appreciate the thoroughness and expertise of the staff, particularly the eye doctors and sales associates, who provide clear explanations and guidance.
Cleanliness and Organization
The store is noted for being clean and well-organized, enhancing the overall shopping experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding appointment cancellations and issues with prescriptions, indicating inconsistency in service.
Product Selection
Customers enjoy a wide selection of frames and lenses, often highlighting the variety and quality available.
- VSVictor SierraDec 10, 20254.0Solid folks, very kind and workable.
- DBDesirae BergerNov 16, 20255.0Got my daughter in same day, and we arrived early and they got her in early! Very friendly and personable! Drove a distance but would for sure 100% recommend them over and over again
- SCSharon CialiOct 28, 20255.0Michelle was fantastic to work with. She answered all of your questions and provided so much information it was easy. Very personable so happy with our experience.
- CCcodeamx1Oct 16, 20255.0I had an outstanding experience at LensCrafters, thanks to the exceptional care provided by the eye doctor. She was thorough, professional, and incredibly knowledgeable, taking the time to explain everything clearly and answer all my questions.
- CFCheri FaganSep 25, 20255.0Doctor was extremely informative, super friendly, would highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Wyoming Valley Mall offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters in Wilkes Barre?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the operating hours for LensCrafters in the Wyoming Valley Mall?
The store is open Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 8:00 PM; Wednesday from 9:00 AM to 8:00 PM; and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online at their appointment page: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0861&storeId=10851
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters in Wilkes Barre?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby places can I visit after my appointment at LensCrafters in Wyoming Valley Mall?
After your visit, you can explore nearby places like Town Hall Tattoo for art and entertainment, Dino's Pizza and Restaurant for dining, or Benignas Creek Vineyard for a winery experience.
Is there a convenient nail or beauty salon near LensCrafters at Wyoming Valley Mall?
Yes, La Nails and Outlooks for Hair are nearby beauty salons where you can get nail and hair services.
Where can I shop for clothing or lingerie near LensCrafters in Wilkes Barre?
You can visit nearby stores such as Maurices, Victoria’s Secret, Aerie, Torrid, and Hollister Co. for clothing and lingerie shopping.
Does LensCrafters have accommodations for customers with mobility needs?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with mobility needs.