Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.8
279 reviews
5 stars
261
4 stars
5
3 stars3
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their ability to provide personalized assistance without being pushy.
Selection and Pricing
The store offers a wide variety of stylish frames at affordable prices, making it a popular choice among customers.
Shopping Experience
Many reviews noted the pleasant and efficient shopping experience, with quick service and a clean, organized store environment.
Mixed Experiences
While most feedback was positive, some customers reported issues with appointment scheduling and delays in receiving glasses.
- SBSarah Bartholomew6 days ago5.0I used the online features at home to narrow down what I liked… paired with helpful staff, my in store experience was very positive and efficient!
- RBRichard BellNov 13, 20255.0i was not happy with my previous optometrists largely due to the fact that my continuous bifocal lenses had a very narrow "sweet spot" and I just had to live with it. I thought I'd try Warby Parker because it was new, clean, and the optometrists told me that the newest lenses could have customized far vision sweet spots. I also elected to buy Transitions lenses vs having a second pair of sunglasses. The selection of frames was extensive, the advice was good and I was very happy with my new glasses. I also encountered an unexpected vision change and needed a new distance prescription at a time just past my warranty period and Warby Parker made the swap at no charge! That would not have happened at my previous optometrists. This is customer service at its best!
- KBk. p. b.Nov 13, 20251.0Paid $580 in person on Oct 9 with estimated delivery 10 business days. October 29 chat with customer service was told there was a problem (really?) and that they would get back to me. 5 days later, no contact, I called. Was told there was a problem and that they would get back to me in 24 hours. 48 hours later, no contact. Went back to the store. Very apologetic and made a replacement order. Agreed to partial refund but only after I asked. 7 business days estimated delivery. 7 days later, now 5 weeks since I paid, neither order has shipped. No idea when, or if, I will get any glasses. Very satisfied with my experience 2 yrs ago, but, at the moment Warby Parker is completely broken. What a very nice, empathetic reply from the company (below). However, I immediately responded to the provided email address and got nothing back. Crickets. Day 37 without product or refund. Not quite ‘10 business days’ 3 days since the ‘owner’ responded below, but no actual response to me or resolution. Also on day 3 since 2 messages were left at the retail store. More crickets. Hello Warby Parker, anyone home? Turns out, the answer is ‘No’. Day 40 now. Head on over to BBB or consumer affairs dot com to confirm what a hot mess WP is right now. Buyer Beware.
- AMAnn McNultyNov 12, 20255.0Great experience! Doctor was really thorough as I have an issue with my right eye. The staff was really helpful when picking frames. Everyone was super friendly and knowledgeable.
- MMmyLostInterestNov 5, 20255.0Great staff - Friendly and knowledgeable. The best Warby Parker store we have ever visited (includes PA and NYC). Doctor for eye exam was also very thorough and patient. He worked around our schedule and was able to fit us in for an earlier appointment.
Frequently Asked Questions About Warby Parker Lehigh Valley
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Lehigh Valley?
You only need your eyes to browse and try on frames. If purchasing prescription glasses or contacts, bring your current prescription and any FSA or HSA cards for payment. Eyeglasses without prescription or eye exams are also available.
Does Warby Parker Lehigh Valley accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accept out-of-network benefits. Coverage varies by plan and location.
Are measurements and frame adjustments offered at this location?
Yes, they provide optical measurements and complimentary adjustments for life to ensure your frames fit perfectly.
What is the return and exchange policy at Warby Parker Lehigh Valley?
They offer a 30-day hassle-free return or exchange policy for eyewear, accessories, and contact lenses (if unopened and within 30 days).
Can I purchase gift cards at Warby Parker Lehigh Valley?
Yes, physical and e-gift cards are available for purchase both online and in-store.
What are the store hours for Warby Parker Lehigh Valley?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does Warby Parker Lehigh Valley offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and various frame styles including acetate, metal, and mixed materials.
Which nearby stores can I visit along with Warby Parker Lehigh Valley?
Nearby you'll find COACH for fashion accessories, White House Black Market for women's clothing, and Williams-Sonoma for kitchen supplies, ideal for combining shopping trips.
Are there dining options near Warby Parker Lehigh Valley?
Yes, you can enjoy meals at nearby places like Chipotle Mexican Grill, Pocono Brewery Co. Taproom, and Chick-fil-A before or after your visit.
How can I easily find Warby Parker Lehigh Valley using public transit or landmarks?
Warby Parker is located within the Lehigh Valley Mall next to stores like JCPenney and J C Penney Optical, which are recognizable landmarks that help in locating the store.