Many customers praised the friendly and professional demeanor of the staff, including dentists and hygienists, who made them feel comfortable and cared for.
Appointment Scheduling
Several reviews highlighted issues with appointment scheduling, including frequent rescheduling and long wait times for new appointments, which frustrated many patients.
Quality of Care
Patients generally reported high satisfaction with the quality of dental care received, noting thorough examinations and effective treatments.
Billing Issues
There were multiple complaints regarding billing practices, including confusion over charges and difficulties in resolving billing issues.
Patient Experience
Overall, many customers expressed positive experiences, particularly regarding the empathetic handling of dental anxiety and the welcoming atmosphere of the office.
I called to schedule a first appointment, and Lexi helped me and was absolutely amazing! She was so kind and made everything very easy, and helped me to get the soonest appointment possible.
JF
Jaelee Fabyanic
Aug 25, 2025
5.0
I had an incredible new patient experience at Refresh Dental. Anne was my dental hygienist and is incredible!!! Anne is so kind, knowledgeable, empathetic towards all patients she works with. She was aware of my dental history and made it a point to make sure I felt comfortable and at ease during my appointment. I recommend this dental office to anyone looking for a new dentist!
AA
Abdi Abdillahi
Jul 30, 2025
2.0
Unfortunately, Iāve had a mixed experience with this dental office. On the positive side, the hygienists and office staff are greatāfriendly, professional, and efficient. Appointments run on time, and the service while youāre there is quick and smooth.
However, there are a couple of serious concerns. First, if you need to cancel or reschedule a cleaning appointment, be prepared to wait another six months before you can be seen again. Second, and more frustrating, is an ongoing billing issue that has taken over six months to resolve. Despite always seeing Dr. Murphy, Iāve been receiving large out-of-network charges related to Dr. Modic, whom Iāve never even met. Iāve reached out multiple times and was told the office would handle it, but the issue continues without clear resolution.
This place does some things really well, but the scheduling rigidity and insurance confusion have made my overall experience frustrating.
GS
Grace Spencer
Jun 21, 2025
1.0
I went to refresh dental after years of seeing my previous dentist. On my first appointment, they told me I had over 8 cavities despite me always going to the dentist 2x/year and never having a cavity. They filled at least one of the cavities and told me that Iād have sensitivity for up to 2 weeks. However, the sensitivity stayed for over a year until the filling completely fell out of my mouth during work. In addition, between that time, I went to another dentist for a second opinion, and they told me that the ācavitiesā did not need to be filled. Now Iām at a totally different dentist who also had no reason to fill those 8 ācavitiesā.
What are the operating hours of Refresh Dental in Wexford?
Refresh Dental is open Monday through Thursday from 7:00 AM to 7:00 PM, and Friday from 7:00 AM to 3:00 PM. It is closed on Saturdays and Sundays.
Where is Refresh Dental located?
Refresh Dental is located at 9625 Perry Highway, Wexford, PA 15237, USA. Please note that there is no direct access from Perry Highway; parking lot access is via West Ingomar Road.
How can I schedule an appointment at Refresh Dental?
You can schedule an appointment by visiting their online booking page at https://gorefreshdental.com/refresh-dental-wexford#book or through their reservation system at https://www.certify.care/NADG?IsIframe=1&LocationId=5DD8860C-5B58-4AAB-BE60-F85CC8339C54&FacilityId=0.
What phone number can I use to contact Refresh Dental?
You can contact Refresh Dental by calling their main phone number at +1 412-635-9355 or send a fax to +1 412-635-9357.
Does Refresh Dental have a social media presence?
Yes, Refresh Dental has a Facebook page which you can visit at https://www.facebook.com/577399299118993 or via their Facebook vanity URL RefreshDentalWexford.
Is there convenient parking available at Refresh Dental?
Parking is available and can be accessed via West Ingomar Road since there is no direct access from Perry Highway to the building.
What types of dental services does Refresh Dental offer?
Refresh Dental offers cosmetic dentistry, general dentistry, and pediatric dentistry services as part of their care.
Are there other dental or orthodontic options near Refresh Dental?
Yes, nearby you can find Precision Orthodontics and Kid's Dentistry, which offers orthodontic and general dental care, providing additional options for dental services.
What are some nearby entertainment options for visitors to Refresh Dental?
Perry Park Lanes, a bowling alley and park, is close to Refresh Dental. Visitors might enjoy some recreation there before or after their dental appointment.
Which financial services are located near Refresh Dental for convenience?
Nearby financial services include First National Bank, several agents from Guaranteed Rate Affinity mortgage lending, and Chuck Jackson - State Farm Agent, which can be useful for managing finances related to dental care or other needs.