Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.5
440 reviews
5 stars
357
4 stars
28
3 stars
12
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The majority of customers praised the staff for being friendly, professional, and attentive, although there were some complaints about specific doctors being rude.
Efficiency
Many reviews highlighted the quick service and efficient processes, with several customers noting they were in and out in a reasonable amount of time.
Cleanliness
Customers generally found the facility to be clean and well-maintained, contributing to a positive experience.
Wait Times
Several reviews mentioned long wait times, particularly for walk-in patients, which detracted from the overall experience.
Customer Service
Overall, customer service was rated highly, with many customers expressing satisfaction with the care and attention they received from the staff.
- DGDavid Goncalves6 days ago5.0⭐️⭐️⭐️⭐️⭐️ 5-Star Review I went to Concentra Urgent Care on Commons Blvd in Muhlenberg for a drug test and physical for a new job, and they completely exceeded my expectations. The staff was super friendly, energetic, and made the whole visit surprisingly enjoyable. Fast, professional, and genuinely great people to be around. Highly recommend—easily one of the best urgent care experiences I’ve ever had.
- SBSuzanne BeardNov 17, 20254.0Concentra was very upstanding when I went to get a drug test for a potential new hire. I have a shy bladder and the test administrator was very kind and did not add further pressure in a difficult situation. The test was completed successfully
- EGEgut GmanNov 10, 20255.0I had a pre-employment screening scheduled at Consentra. Time was of the essence and although additional time was still in my window, the site I went to for my appointment was not able to perform all the requested services from my potential employer. Consentra advised me if I would be willing to visit their neighboring satellite office only a few minutes away in order to complete my physical that day. I obliged, and the visit I had at their other site was very professional with perfectly bilingual speaking administrative reps, and provided detailed information on my tests in the manor of easy to understand by me, the patient. The doctor informed me of my physical and preventative measures to keep noted to stay aware of keeping up on reducing hearing loss.
- FHFred HublerNov 8, 20255.0I was at this facility half the day yesterday for a thorough pre-employment health evaluation. Everyone I interacted with on the staff was very polite, professional and helpful! Many thanks for your excellent customer service!
- KKKelly KnappenbergerNov 3, 20255.0Staff was pleasant. All procedures and tests were carried out promptly and questions were answered professionally.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the regular operating hours for Concentra Urgent Care in Reading, PA?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving (Nov 27), the day after Thanksgiving (Nov 28), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24), it operates from 8:00 AM to 3:00 PM.
Where is Concentra Urgent Care located in Reading, PA?
It is located at 1114 Commons Blvd., Reading, PA 19605, USA.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can reach Concentra Urgent Care by phone at +1 610-926-0960 or fax at +1 610-926-6225.
Does Concentra Urgent Care have an online presence for more information?
Yes, visit their website at https://www.concentra.com/urgent-care-centers/pennsylvania/reading/muhlenberg-urgent-care/ or their Facebook page at https://www.facebook.com/1572549036293630.
What nearby medical facilities are close to Concentra Urgent Care?
Nearby medical facilities include Reading Health, InVision Human Services, Occupational Health Service, and BCIU Early Intervention.
Are there nearby grocery or convenience stores near Concentra Urgent Care?
Yes, Redner's Warehouse Markets is close by, offering grocery, gas station, and convenience store services.
What nearby services can customers combine with their visit to Concentra?
Customers can visit nearby places like Western Union for money transfer, Signature Styles for beauty services, or Coin Cloud Bitcoin ATM for currency exchange.
Are there storage or rental services near Concentra Urgent Care?
Yes, Keystone Self Storage and StorHouse Self Storage/Keystone offer storage facilities nearby, and U-Haul Neighborhood Dealer provides rental services.