Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
814 reviews
5 stars
586
4 stars
85
3 stars
32
2 stars
25
1 star
86
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, kind, and professional, creating a welcoming environment.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding two hours, even with appointments.
Service Efficiency
While some customers experienced fast and efficient service, many others reported delays and disorganization in the appointment process.
Mixed Experiences with Medical Staff
Feedback on medical staff was mixed, with some praising their professionalism while others criticized their thoroughness and communication.
Reception Issues
Several customers reported rude or unprofessional behavior from reception staff, impacting their overall experience.
- JAJose Alexander Abreu4 days ago5.0Great therapy from jaz and Todd . Amazing provider (Wendy) 100% great work thank you would recommend to anyone and everyone
- NANil A6 days ago5.0Thank you so much jas and Todd amazing Physical therapy staff love it here
- JRJolynn R6 days ago5.0Jaz and Todd are amazing 👏 So Helpful and they explain any questions asked . I enjoy them helping me through my long journey of healing ✨️ 💛
- GSGeorge SchmidNov 17, 20251.0It took over 3 hrs to get a DOT physical, the staff was courteous but seemed to be understaffed
- SMSarah MurphyNov 10, 20255.0Everyone was very nice, patient. Explained everything that was being done, made me very comfortable.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care in Reading offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4201 Pottsville Pike, Reading, PA 19605, USA.
What are the regular business hours for Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Concentra Urgent Care observe special holiday hours?
Yes, it is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can employers set up an account with Concentra Urgent Care?
Yes, employers can click the featured message link to set up an account with Concentra for workers' compensation injury consultation services.
Which association is Concentra Urgent Care a member of?
Concentra Urgent Care is associated with the Urgent Care Association of America.
What nearby businesses can I visit around Concentra Urgent Care?
Nearby businesses include Advance Auto Parts, Simmons Mattress Outlet, and Fisher Leasing INC among others.
Is there a convenient location near Concentra Urgent Care for shipping or courier services?
Yes, the UPS Access Point location nearby offers courier and delivery services, which can be convenient for customers needing to send packages.
Are there dining options close to Concentra Urgent Care in Reading?
Yes, Wegmans Restaurant is nearby and offers American diner-style food, making it a good option to consider before or after your visit.