Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
821 reviews
5 stars
590
4 stars
86
3 stars
33
2 stars
25
1 star
87
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, polite, and professional, particularly highlighting the positive experiences with physical therapy staff Jaz and Todd.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding two hours, even with scheduled appointments, leading to frustration among patients.
Mixed Experience with Medical Care
While some patients appreciated the thoroughness and attentiveness of certain doctors, others reported feeling disregarded or receiving inadequate care.
Reception Issues
Several customers expressed dissatisfaction with the reception staff, describing them as rude or unprofessional, which negatively impacted their overall experience.
- PMPeggy Mayhue4 days ago4.0I gave it 4 stars because the Dr didn’t pass my physical because he wanted to ask my other dr a question about my health but I already had a physical 3 months prior to this physical and passed it.I just don’t get why the dr didn’t pass my physical and now it’s holding up my new job longer then expected otherwise the staff was great and the only problem i had besides my physical was that i was told that i had to retake my TB blood work because it was contaminated.Yes I would come back but Not for a physical.
- AAAbena AnimJan 5, 20261.0I had a physical on 1/2/26 the staff at the front desk a guy and a lady also the medical assistant lady who attended to me plus the LPN were super awesome very professional but on 1/5/26 I went there for a TB test read and the doctor or LPN wasn’t VERY professional at all she was openly talking about my health issues infront of everyone out there waiting to be seen so not professional at all.
- HEHermengildo EchevarriaDec 22, 20255.0Very polite
- KKKurt KrammesDec 10, 20255.0Gloria was fantastic and very personable
- CHCrystal HoffmasterDec 8, 20253.0I had to go for an employment TB blood draw. I waited in the lobby for 45 minutes and my registration text was not sent to me. I asked about it and then they couldn't find my paperwork. They looked for it found it, had me skip the registration took me back for the bloodwork and then could not get the blood after sticking me twice. They didn't have different size needles that were needed so I was then sent to Quest fir the bloodwork and I had to sit there for an hour.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care in Reading offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4201 Pottsville Pike, Reading, PA 19605, USA.
What are the regular business hours for Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Concentra Urgent Care observe special holiday hours?
Yes, it is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can employers set up an account with Concentra Urgent Care?
Yes, employers can click the featured message link to set up an account with Concentra for workers' compensation injury consultation services.
Which association is Concentra Urgent Care a member of?
Concentra Urgent Care is associated with the Urgent Care Association of America.
What nearby businesses can I visit around Concentra Urgent Care?
Nearby businesses include Advance Auto Parts, Simmons Mattress Outlet, and Fisher Leasing INC among others.
Is there a convenient location near Concentra Urgent Care for shipping or courier services?
Yes, the UPS Access Point location nearby offers courier and delivery services, which can be convenient for customers needing to send packages.
Are there dining options close to Concentra Urgent Care in Reading?
Yes, Wegmans Restaurant is nearby and offers American diner-style food, making it a good option to consider before or after your visit.