Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
327 reviews
5 stars
222
4 stars
30
3 stars
12
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is consistently described as friendly, courteous, and professional, providing a positive experience for most customers.
Wait Times
Many customers reported long wait times, often exceeding expectations, even with appointments.
Customer Service
Overall, customers appreciated the helpfulness and attentiveness of the staff, although there were some negative experiences reported.
Facility Cleanliness
The facilities are generally noted to be clean and well-maintained, contributing to a pleasant visit.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding specific staff interactions and inefficiencies in handling work-related injuries.
- JAJeremy AugustineNov 17, 20255.0Everyone there was super nice and helpful.. 10/10 Would go back
- CSC.William SchmidtNov 9, 20255.0I'm sure these people dont get paid enough, I was happy with the service.
- LPLenna PachecoNov 3, 20255.0In and Out! Super helpful, Knowledgeable, they don’t waste my time And they didn’t leave me sitting in the waiting room hanging like some other places! Definitely worth the trip, even though it was a little bit further out! Professional and courteous!
- AWAllen WilsonNov 3, 20255.0They were great in there. Very friendly and was in and out in a timely fashion
- CWCharles WestwoodOct 20, 20255.0Best possible care you could ever have they were courteous and friendly and they attended to every question and was very helpful in my care medical needs
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays. Holiday hours vary, with some days closed and early closures on specific dates.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 3225 N 5th Street Suite 4, Reading, PA 19605, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care provide services in languages other than English?
Services are provided in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
What nearby dining options are available around Concentra Urgent Care?
Nearby dining options include Alebrije Mexican Restaurant - 5th St., Alebrije Mexican Restaurant, Wendy's, Jersey Mike's Subs, and Subway, offering a variety of Mexican, fast food, and sandwich choices.
Are there other medical or health services near Concentra Urgent Care?
Yes, nearby health services include Worknet Occupational Medicine, NovaCare Rehabilitation, Harvest HOC of Reading Dispensary, and Trulieve Medical Marijuana Dispensary Reading, providing occupational therapy, rehabilitation, and medical cannabis.
Where can customers print or ship documents near Concentra Urgent Care?
FedEx Office Print & Ship Center is located nearby, providing printing and shipping services.
How can I contact Concentra Urgent Care for more information or appointments?
You can call them at +1 610-939-2391 or visit their website at https://www.concentra.com.