Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Long Wait Times
Many reviews highlighted excessive wait times, often exceeding two hours, which negatively impacted the overall experience.
Service Efficiency
While some customers experienced quick service, others noted disorganization and delays, suggesting a need for improved efficiency in handling patient flow.
Mixed Medical Experiences
Feedback varied regarding the quality of medical care, with some patients expressing dissatisfaction with the thoroughness of examinations and treatment plans.
Positive Atmosphere
Several customers appreciated the welcoming and caring environment, contributing to a generally positive impression of the facility.
CC
Carol Crawford
Nov 17, 2025
5.0
Staff was pleasant and efficient with fulfilling the physician’s order for my test.
MP
Ms. Monique Phillips
Nov 17, 2025
1.0
Terrible customer service I don’t recommend nobody go here. I was stuck 3 times for blood. I didn’t get vaccinated that was on my order.
IG
Isaac Gunn
Nov 11, 2025
5.0
When I twisted my ankle, I showed up as a walk-in and the staff was kind and friendly getting me checked out. Filling out forms for the first time takes a while, but after that I was seen within 30 minutes, and they got me properly taken care of with an X ray and lots of advice.
The primary doctor I saw was especially kind and empathetic about my situation and gave me tons of great advice for how to maximize my outcome, and reduce pain and discomfort in the short term.
I went when it wasn't busy, so I'm sure that helps.
JR
John Rezzetano
Nov 7, 2025
1.0
I had a visit today with PA Sandi Hellgren. She was super rude and dismissive not even showing any signs of compassion which in the medical field is always nice especially if you’re a patient sick and or dealing with chronic pain. I went there after being sent from a worker’s compensation company for chronic neck and back issues and she asked me “why are you even here?” Then she told me that she is going to tell the company that she doesn’t believe this was work related when it clearly was and I had other doctors say that it was work related. She barely examined me and told me “yeah, you may never get an answer to what this is.” Why is she even there and being paid if she can’t give me a proper evaluation? So instead of being diagnosed, helped and provided with solutions, she told me that I may never find out what this is and that she’s telling the company that it’s not from work. It’s sad that many doctors are only there for a paycheck and actually don’t care.
DM
Denika Mcintosh
Nov 4, 2025
5.0
Everyone was very polite… The instructions they gave were very clear and helpful.. the employee Tee gave great demonstrations of what I was supposed to do.. oh and the costumes were very cool and creative
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 15 Freeport Rd, Ste. 100, Pittsburgh, PA 15215, US.
What are the regular operating hours for Concentra Urgent Care?
The center is open Monday to Friday from 7:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra is closed on November 27, 2025; December 25, 2025; and January 1, 2026. On December 24, 2025, it operates from 7:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the facility wheelchair accessible with restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms or restrooms on-site.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the featured message link on Concentra's website for workers' compensation injury consultation.
What nearby fitness centers can I visit before or after my appointment?
Visitors can check out Bodytech Health & Fitness or Studio Bodytech, both nearby gyms offering sports and fitness activities.
Are there local dining options near Concentra Urgent Care?
Yes, Efes Pizza (Aspinwall) and Efes Mediterranean Pizza are nearby restaurants offering Mediterranean and pizza cuisine.
What nearby medical or wellness services complement Concentra Urgent Care?
Nearby services include Fox Chapel Chiropractic and Wellness and Newman Chiropractic, providing additional health and wellness care options.