Concentra Urgent Care

4.3
925 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
15 Freeport Rd, Pittsburgh, PA
15215, United States

Hours

Reviews

4.3
925 reviews
5 stars
668
4 stars
97
3 stars
46
2 stars
22
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.

Long Wait Times

Many reviews highlighted excessive wait times, often exceeding two hours, which negatively impacted the overall experience.

Service Efficiency

While some customers experienced quick service, others noted disorganization and delays, suggesting a need for improved efficiency in handling patient flow.

Mixed Medical Experiences

Feedback varied regarding the quality of medical care, with some patients expressing dissatisfaction with the thoroughness of examinations and treatment plans.

Positive Atmosphere

Several customers appreciated the welcoming and caring environment, contributing to a generally positive impression of the facility.
  • CC
    Carol Crawford
    Nov 17, 2025
    5.0
    Staff was pleasant and efficient with fulfilling the physician’s order for my test.
  • MP
    Ms. Monique Phillips
    Nov 17, 2025
    1.0
    Terrible customer service I don’t recommend nobody go here. I was stuck 3 times for blood. I didn’t get vaccinated that was on my order.
  • IG
    Isaac Gunn
    Nov 11, 2025
    5.0
    When I twisted my ankle, I showed up as a walk-in and the staff was kind and friendly getting me checked out. Filling out forms for the first time takes a while, but after that I was seen within 30 minutes, and they got me properly taken care of with an X ray and lots of advice. The primary doctor I saw was especially kind and empathetic about my situation and gave me tons of great advice for how to maximize my outcome, and reduce pain and discomfort in the short term. I went when it wasn't busy, so I'm sure that helps.
  • JR
    John Rezzetano
    Nov 7, 2025
    1.0
    I had a visit today with PA Sandi Hellgren. She was super rude and dismissive not even showing any signs of compassion which in the medical field is always nice especially if you’re a patient sick and or dealing with chronic pain. I went there after being sent from a worker’s compensation company for chronic neck and back issues and she asked me “why are you even here?” Then she told me that she is going to tell the company that she doesn’t believe this was work related when it clearly was and I had other doctors say that it was work related. She barely examined me and told me “yeah, you may never get an answer to what this is.” Why is she even there and being paid if she can’t give me a proper evaluation? So instead of being diagnosed, helped and provided with solutions, she told me that I may never find out what this is and that she’s telling the company that it’s not from work. It’s sad that many doctors are only there for a paycheck and actually don’t care.
  • DM
    Denika Mcintosh
    Nov 4, 2025
    5.0
    Everyone was very polite… The instructions they gave were very clear and helpful.. the employee Tee gave great demonstrations of what I was supposed to do.. oh and the costumes were very cool and creative

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 15 Freeport Rd, Ste. 100, Pittsburgh, PA 15215, US.