Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.5
356 reviews
5 stars
297
4 stars
9
3 stars
6
2 stars
13
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of poor service and rudeness from specific employees.
Eye Exams
Many customers appreciated the thoroughness and professionalism of the eye exams, highlighting the expertise of the optometrists.
Frame Selection
The store offers a wide variety of stylish frames, with many customers expressing satisfaction in finding the perfect pair.
Efficiency
Customers frequently noted the quick service, with many being in and out in under 30 minutes for exams and purchases.
Mixed Experiences
While many had positive experiences, some customers reported issues with order accuracy and communication, leading to frustration.
- DDDeb Dorsey1 day ago5.0Quality glasses that hold up and great styles. While they have some awesome large glasses, they have the best selection I've found for a smaller face. Salespeople are knowledgeable, helpful and friendly.
- JCJoanna ChanNov 10, 20255.0Had an excellent experience, got an eye exam as well as bought prescription lenses. So glad they now take Davis vision insurance. Before the exam they were very transparent as to what Davis would cover for the exam as well as the spectacles. Doctor was efficient and professional. Love the selection of frames in store and the person who helped me choose frames had a great aesthetic which is super helpful because I didn't know what I wanted . Highly recommend.
- TBThomas BarnesNov 8, 20252.0Some nice frames but marginal customer service. And their web page is useless. I ordered a pair of glasses from the store that wasn’t in stock. Advertised delivery date was 5-7 business days. The update on the web page never changed…”Being processed…expected delivery 5-7 days.” It is now 17 days later and the glasses still haven’t been delivered. These are for glasses with no prescription.
- JDJ DonnellyNov 5, 20255.0I hadn't had an eye exam in 26 years, since I left for the Army in 1999. I live alone, become anxious when it comes to any type of medical interaction because I don't have anyone to take care of me. I thought I would have to have my eyes dilated and the thought of walking home afterwards made me feel sad and vulnerable. Your location was a nice, caring, clean, safe space with employees that really were extra kind.
- AMArdella MilesNov 3, 20255.0I have had a different optometrist/optomolgist with each appointment since scheduling my appointments over the years. However, the medical care is professional,on time, and caring. I believe the AMA[ American Medical Association] has a medical file of my vision and PennDot [PADepartmentof Transportation] should be updated since my valid driver's license indicates I wear corrective lenses. I consider the eye examination the most important step to take to understanding your vision. I have worn corrective lenses for about 54 years.
Frequently Asked Questions About Warby Parker Walnut St.
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Walnut St. offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and eyewear accessories.
What are the store hours for Warby Parker Walnut St.?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Walnut St.?
No need to bring anything except your eyes. If purchasing prescription eyewear or contacts, bring your prescription copy. Bring your FSA or HSA card if paying with it. Eye exams can be booked onsite if you don't have a prescription.
Does Warby Parker Walnut St. accept vision insurance?
They are in-network with several major insurance carriers and assist with out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at Warby Parker Walnut St.?
Yes, optical measurements and adjustments are available. Frames come with complimentary lifetime adjustments, and opticians can assist if frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Walnut St.?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned unopened within 30 days.
Are gift cards available at Warby Parker Walnut St.?
Yes, physical gift cards are available for purchase online and in-store, along with e-gift cards for immediate delivery.
What nearby restaurants can I visit before or after shopping at Warby Parker Walnut St.?
You can enjoy French cuisine at Le Bec-Fin or classic American dishes at Avance, both conveniently close to the store.
Are there beauty and wellness services near Warby Parker Walnut St.?
Yes, Lush offers cosmetic and beauty supplies nearby, Metro Laser & CoolSculpting Medspa provides medical spa services, and Lucia Lash and Brow offers beauty salon treatments within close proximity.
What nearby facilities support active lifestyles near Warby Parker Walnut St.?
Nearby gyms such as Rippedphl, Forza Wellness, and Elevate Health & Performance offer fitness and physical therapy services ideally suited for staying active before or after your visit.